Resident service Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Baghall Agent
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount
Senior Resident Services Associate
Colby River —Manchester
- £31,920 a year
- Full-time
- Customer service
- Microsoft Office
- Mentoring
- Annual leave
- Life insurance
Quick apply
Day Concierge
Select Estates —Manchester
- £13.75 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
Resident Services Associate
Downing.com —Manchester
- Overtime
- English
- Data entry
- In-person
Quick apply
Night Concierge
Select Estates —Manchester
- £13.75 an hour
- Full-time
- Hospitality
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
5h
Assistant Building Manager
Select Estates —Manchester
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £33,744 a year
- Full-time
- Sick pay
4d
Front of House - Homeless Accommodation
SSG Sustainable Living —Manchester
- From £13.21 an hour
- Full-time
- English
- IT
- In-person
Quick apply
Block Manager
Legacie Management & Lettings —Manchester
- £35,000 - £40,000 a year
- Full-time
- Management
- Travel
- IT
Quick apply
14d
Maintenance Caretaker
Finbrook Limited —Stockport
- £14.70 an hour
- Full-time
- Schematics
- Customer service
- Maintenance
- Employee discount
- Referral programme
Quick apply
Support Worker - Homeless Accomodation
SSG Sustainable Living —Manchester
- From £25,862 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Paid training
Quick apply
1d
Activities Manager
Tanglewood Care Services —Manchester
- £13.08 an hour
- Full-time
- Care experience
- In-person
- Employee discount
- Referral programme
Quick apply
5d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Casual Guest Service Agent
B&B Hotels —Manchester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
8d
Activities Assistant
Tanglewood Care Services —Manchester
- £12.71 an hour
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
5d
Employment Support Worker
Tameside Council —Tameside
- £28,142 - £30,518 a year
- Call to connect
- English
- Communication skills
6d
Resident Experience Assistant (Part Time) - New Vic, Manchester
Savills Management Resources —Manchester
- £19,726 a year
- Part-time
- Social media management
- Customer service
- IT
- Employee discount
11d
Caretaker
One Manchester —Manchester
- £31,433.76 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
1d
Support Worker
Orchard Healthcare Group —Middleton
- £14.31 - £15.14 an hour
- Full-time
- Employee assistance programme
Quick apply

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resident service jobs near manchester, eng

Customer Service Representative

YPP Lettings & Management Company Limited -
Manchester

Quick apply

Job details

Permanent | Full-time
£25,610.65 a year

Benefits

Company pension
Company events
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Multilingual
Sales
Customer service
GCSE
Maintenance
Administrative experience
Organisational skills

Full job description

YPP is an incredibly vibrant and rapidly expanding business, with its head office located in Leeds, however, this role will be based in our Manchester office. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation. If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you.

We are currently seeking a Customer Service Representative who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.

In return for our employees' hard work and dedication, we offer develop opportunities and some great workplace benefits, including birthday leave, work anniversary vouchers, team events and much more.

The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission “We are passionate about delivering thriving, safe communities in exciting locations for all residents”.

At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.

Join us as we continue to make a positive impact and create extraordinary experiences together.

Job title: Customer Service Representative

Location: Manchester M2

Terms: Full-time, Permanent

Starting Salary: £26,610.65

About the role:

Discover the YPP Difference: We stand out from other lettings agencies by placing a strong emphasis on exceptional customer service and building meaningful relationships with our diverse tenants from around the world who are searching for their perfect home.

As our Customer Service Representative, you will be the welcoming face of YPP, serving as the first point of contact for tenants, investors, contractors, and visitors. Your role is vital in ensuring the smooth daily operations of our business.

Working closely with our experienced Lettings and Maintenance Manager, Maintenance and Marketing teams, as well as our dedicated Lettings Consultants, you will enjoy a collaborative work environment where everyone plays a crucial part in our success.

Daily duties include:

Meeting and greeting tenants and other visitors to ensure all receive a warm welcome
Answering and forwarding phone calls;
Liaising with the Lettings, Marketing, Maintenance (including cleaners) and Management teams for smooth management and running of the building;
Assisting with initial issues and queries raised by current tenants to ensure they are dealt with efficiently and directed to the responsible team members;
Daily walk around of the building communal spaces;
Building safety/ compliance checks;
Keeping the building entrance, office and communal areas clean, tidy and fully stocked (if required);
Reporting of communal maintenance issues;
Assisting in organising and participating in events
Help with delivery and setup of Grab & Go breakfast
Handling confidential information, including tenancy agreements and copies of personal identification documents;
Conduct Mid-term/ end of tenancy inspections; and
General administrative duties where required.

Essential Requirements:

Well organised, self-motivated and efficient;
Friendly, positive attitude and polite;
A working knowledge of computer packages, including word and excel; and
Able to deal with difficult clients/customers.
Previous customer service experience

Desirable Requirements:

Multilingual

Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer service, building relationships, and creating a welcoming home for tenants from all walks of life.

Job Types: Full-time, Permanent

Pay: £25,610.65 per year

Benefits:

Company events
Company pension
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

resident service jobs in manchester, eng

Customer Service Representative

Baghall Agent

Senior Resident Services Associate

Day Concierge

Resident Services Associate

Night Concierge

Assistant Building Manager

Jigsaw Homes Group Limited

Front of House - Homeless Accommodation

Block Manager

Maintenance Caretaker

Support Worker - Homeless Accomodation

Activities Manager

Home Energy Advisor

Casual Guest Service Agent

Activities Assistant

Employment Support Worker

Resident Experience Assistant (Part Time) - New Vic, Manchester

Caretaker

Support Worker

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