Caller Work, Jobs in Manchester, Gtm (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
9d
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
9d
Receptionist
JMW Solicitors —Manchester
- Full-time
- Microsoft Word
- Writing skills
- Administrative experience
- Annual leave
Quick apply
Mental Health First Responder
Pennine Care NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
1d
GP Practice Care Navigator/ Administrator
Whitley Road Medical Centre —Manchester
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Free parking
- Employee discount
Quick apply
12d
Receptionist
Litch Care Services —Stockport
- £14.50 - £16.50 an hour
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
Quick apply
3d
Personal Assistant
The Compliance Company —Failsworth
- From £12,500 a year
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Research
Quick apply
9d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Full-time
- Writing skills
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Referral Assistant
NHS Greater Manchester Integrated Care —Manchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Analysis skills
- Front desk
3d
GP Receptionist
Park View Group Practice —Stockport
- £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- Office experience
- Free parking
- Bereavement leave
Quick apply
4d
Medical Receptionist/Administrator
The Aspen Clinic Ltd —Salford
- From £26,000 a year
- Overtime
- Sales
- Microsoft Office
- EMR systems
- Store discount
- Annual leave
Quick apply
12d
GP Receptionist/Administrator
Hollins Grove Surgery —Darwen
- From £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- IT
Quick apply
2d
Helpdesk Operator
ISS Facility Services —Macclesfield
- £12.71 an hour
- Day shift
- Hospital
- Communication skills
10d
Helpdesk & Switchboard Operator
ISS Facility Services —Macclesfield
- £12.71 an hour
- Rotating shift
- Communication skills
Receptionist/Administrator
Ivy Bank Primary School —Macclesfield
- £12.85 - £13.05 an hour
- Temporary
- Microsoft Word
- Administrative experience
- Organisational skills
Quick apply
5d
Sales Support Administrator Shred-it
Stericycle —Sale
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Life insurance
- Referral programme
8d
Receptionist - Pennine Lancashire
HM Prison & Probation Service —Accrington
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
Medical Receptionist
Dr Bisarya & Partner —Skelmersdale
- From £12.71 an hour
- Part-time
- Data entry
- Front desk
- In-person
Quick apply
Receptionist
Britsafe Limited —Halifax
- £14.75 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills

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Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
9 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

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I want to receive the latest job alerts for caller in manchester, gtm

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