Reporting analyst Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
1d
Business Analyst (Data Focus)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Part-time
- Analysis skills
- University
- Communication skills
- Annual leave
Junior Global Revenue Analyst (all genders)
Evotec —Abingdon
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Flexible schedule
13d
Insight Analyst
WorkBuzz —Milton Keynes
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Trainee Treasury Analyst
Audley —Witney
- From £28,800 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
Finance Analyst
Dominos —Milton Keynes
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
Planning Analyst
OrganOx —Oxford
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Data Analyst (Commercial & Operational)
At Home Dental —High Wycombe
- £33,000 - £38,000 a year
- Monday to Friday
- Remote
- Microsoft Excel
- SQL
- Presentation skills
- Referral programme
14d
People Data Analyst
RLDatix —Milton Keynes
- Hybrid work
- Microsoft Excel
- Employee assistance programme
8d
Graduate EMEA FP&A Analyst
Essentra —Kidlington
- Hybrid work
- Microsoft Excel
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
Transactional Revenue Assistant
TravelodgeHotels —Thame
- Up to £30,000 a year
- Hybrid work
- Hotel
- Accounting
- Employee discount
Quick apply
Junior Data Engineer
Valda Energy —Bicester
- £30,000 - £35,000 a year
- Azure
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
2h
FP&A Analyst
BSI —Milton Keynes
- £42,400 - £53,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Bereavement leave
5d
Safety, Health & Environment Analysis Specialist
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Time management
- Free parking
- Annual leave
12h
Finance Analyst – Operations
Moto —Dunstable
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
12d
Cloud Infrastructure Analyst
ITSO Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Travel
Quick apply
1d
Lead Data Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Annual leave
- Life insurance
Quick apply
Finance Analyst - Credit/Collections/Cash
Sherwin-Williams —Witney
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Integrated Business & Resource Planning Analyst
Astroscale —Didcot
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
- Life insurance
- Sick pay
12d

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Service Operations Analyst

ITSO Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
1 day ago

Qualifications

ITIL Certification
Cloud infrastructure
Driving Licence
Oracle
Windows
Analysis skills
ITIL
Organisational skills
IT
Communication skills
Time management

Full job description

Job Purpose

ITSO’s Service Management Team is seeking a Service Operations Analyst to support the day-to-day operational delivery of ITSO’s business-critical systems and services.

Reporting to the Service & Infrastructure Manager, the role will be responsible for supporting operational service management activities, incident and request management, release coordination, user support, service monitoring, and supplier engagement across ITSO’s technical estate.

The successful candidate will play a key role in ensuring operational services remain stable, responsive, and effectively managed, while supporting continual service improvement and maintaining high levels of customer service for ITSO members, HOPS suppliers, and internal users.

The role requires an organised and proactive individual with good technical troubleshooting ability, strong communication skills, and experience supporting operational IT services in a fast-paced environment.

Key Responsibilities

Manage and process service requests, incidents, and operational enquiries relating to the ISMS and associated services
Monitor operational systems, alerts, and service dashboards to identify and respond to issues proactively
Coordinate and support release, maintenance, and deployment activities across Test, Pre-Production, and Production environments
Support operational readiness, service transition, and change implementation activities
Investigate and assist in resolving infrastructure, application, and operational service issues
Liaise with HOPS suppliers, ITSO members, third-party vendors, and technical partners regarding operational matters
Produce operational reports, service updates, communications, and technical documentation
Support service monitoring, operational governance, and continual service improvement activities
Assist with user administration, access management, and internal IT support activities
Coordinate escalations and assist with the management of critical and major incidents
Ensure operational processes, records, and support documentation are maintained and up to date

Skills, knowledge and experience - ESSENTIAL

Experience supporting operational IT services and service management activities
Experience managing incidents, requests, and operational support processes
Good understanding of IT Service Management (ITSM) principles and practices
Strong troubleshooting and analytical problem-solving skills
Experience supporting Windows-based environments and business applications
Ability to coordinate operational activities across multiple stakeholders and suppliers
Good organisational and time management skills
Strong written and verbal communication skills
Ability to explain technical issues to both technical and non-technical audiences
Customer-focused approach with strong attention to detail
Ability to work independently and manage competing priorities effectively

Skills, knowledge and experience - DESIRABLE

Knowledge of IT Service Management (ITSM) and ITIL processes
ITIL Foundation certification or equivalent
Relevant cloud or infrastructure certification(s)
Experience supporting cloud-hosted platforms and hybrid environments
Basic understanding of infrastructure, networking, and security concepts
Knowledge of Oracle Cloud Infrastructure (OCI) environments
A full UK driving licence would be advantageous but is not essential, as occasional travel may be required

Liaison/Contacts

ITSO staff and internal stakeholders
HOPS suppliers and ITSO members
Third-party suppliers and service providers
Infrastructure and application support providers
External operational and technical partners

Pay: £30,000.00-£40,000.00 per year

Work Location: Hybrid remote in Milton Keynes MK9 1EJ

Quick apply

Refine Your Search

reporting analyst jobs in marsh gibbon, bkm

Service Operations Analyst

Business Analyst (Data Focus)

Junior Global Revenue Analyst (all genders)

Insight Analyst

Trainee Treasury Analyst

Finance Analyst

Planning Analyst

Data Analyst (Commercial & Operational)

People Data Analyst

Graduate EMEA FP&A Analyst

Transactional Revenue Assistant

Junior Data Engineer

FP&A Analyst

Safety, Health & Environment Analysis Specialist

Finance Analyst – Operations

Cloud Infrastructure Analyst

Lead Data Analyst

Human Risk Analyst - Cyber Security Awareness Training

Finance Analyst - Credit/Collections/Cash

Integrated Business & Resource Planning Analyst

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