Customer experience manager Work, Jobs in Martham (with Salaries)

Customer Account Manager
Cedaro Limited —Great Yarmouth
- From £26,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
General Manager
BRITANNIA PIER (GREAT YARMOUTH)LTD —Great Yarmouth
- From £30,000 a year
- Full-time
- Customer service
- Writing skills
- Merchandising
Quick apply
2d
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £40,000 a year
- Continuous improvement
- Team management
- Leadership
Quick apply
Scheduler
Norwich City Services Limited —Norwich
- From £28,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Organisational skills
- Annual leave
Quick apply
7d
Sales Consultant / Project Manager
Glideline —Great Yarmouth
- From £30,000 a year
- Full-time
- Google Suite
- Sales
- Customer service
- Free parking
Quick apply
5d
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Customer Relations Manager
Aria Care —Norwich
- Sales
- Customer service
Sports and Leisure - Activity and Leisure Assistant - AT2
Parkdean Resorts —Great Yarmouth
- Weekend availability
- Customer service
- First Aid Certification
- Guest services
- Store discount
- Employee assistance programme
Quick apply
Final Mile Territory Manager
Evri —Great Yarmouth
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Assistant Store Manager
Mountain Warehouse —Great Yarmouth
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Marine Service Coordinator
Prior Power Solutions Ltd —Gorleston-on-Sea
- Full-time
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
Head of Entertainment
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Weekend availability
- First Aid Certification
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Account Manager - Lending and Collections
Match the Cash Ltd —Norwich
- £26,000 - £30,000 a year
- Full-time
- Basic maths
- Data entry
- Financial services
- Employee assistance programme
Quick apply
3d
Tenancy Progressor / Move Manager
Pymm & Co Lettings Ltd —Norwich
- From £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
12d
Business Development Manager
OrderYOYO —Great Yarmouth
- £30,000 a year
- Hotel
- Business development
- Restaurant
Quick apply
14d
Food and Beverage Supervisor
Rookery Park Golf Club —Lowestoft
- Full-time
- Serving
- Hospitality
- Bar
- Free parking
- Annual leave
Quick apply
8d
Contracts Manager
Norwich Aluminium Limited —Norwich
- From £40,000 a year
- Full-time
- Project management
- Quality control
- Contracts
Quick apply
6d
Account Manager (Brands & Partnerships)
The Forge Agency —Norwich
- £29,500 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Organisational skills
Quick apply
3d
Print Estimator / Account Manager
Page Bros ltd —Norwich
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Life insurance
- Sick pay
Quick apply
14d
Business Development Coordinator
Moore Networking Ltd —Norwich
- £29,000 a year
- Full-time
- CRM software
- Computer literacy
- Research
Quick apply
7d

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Customer Account Manager

Cedaro Limited
Great Yarmouth

Quick apply

Job details

Full-time
From £26,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

Sales support
Outbound sales
Customer service call handling
Client engagement
Stakeholder liaison
Sales pipeline
Customer relationship management
Relationship management
Telecommunication
Customer interaction
Outbound calling
Sales and customer service experience
Account management
Communication skills
Business lead generation

Full job description

Cedaro Limited

Customer Account Manager

Permanent

Working Hours – Full-time, Monday to Friday 9.30am to 5.30pm (36.25 hours per week)

Salary – £26,000pa, plus commission with expected OTE of £29,000-£32,000

Cedaro Ltd is the sister company of Digital Phone Company Ltd; East Anglia's leading independent mobile communication retailer with over 30 years of award-winning success. Cedaro provides business solutions across mobile, mobile broadband, broadband, hosted and IoT propositions with a focus on high quality, proactive customer service, and support. We believe in providing excellent training and development within an ever-changing industry.

This role is desk-based at our Great Yarmouth office and the purpose is two-fold:

1) Desk Based Account Management for our remotely supported customers across mobile & fixed. You will be their named account manager and responsible for customer contact, upgrades/retention, and account development.

2) Customer Service for our business customer base involving pro-active customer services/support, customer queries, and issue resolution. Maintaining high standards of customer support and customer satisfaction.

What does the role involve?

The role will support & contribute to sales operations, maintaining high standards of administration and delivering high quality customer service across the following responsibilities:

· Desk Based Account Management for an existing customer base, responsible for customer liaison, upgrades/retention, and account development.

· Increasing product penetration and number of customers with multiple products from our portfolio.

· Proactive customer services and identification of sales opportunities from this.

· Reactive customer services/issues/support. Responding to customer inquiries promptly and professionally.

· Liaising with networks/suppliers in respect to business customer issues.

· Ensure our customer base is called for satisfaction and updating of new products and services, opening opportunities.

· Working with our retail stores to encourage business sales, weekly calls to promote Cedaro and business opportunities.

· Building own pipeline of sales opportunities over time.

· Managing centralised consumer sales for two key business partners.

· Managing customer reviews and responding to both positive and negative reviews on behalf of the company.

· Involvement in social media and utilisation of this to promote the business and generate lead opportunities.

Is this role right for me?

We are looking to recruit a talented individual who is prepared to work hard, take on responsibility and place their own stamp on the role. We welcome applications from candidates of all ages, who possess the following qualities:

· A background in sales and/or customer service

· Strong communication skills with an excellent telephone manner.

· Confidence in making outbound calls to customers.

· Organised individual with excellent administrative skills.

· High attention to detail.

· Able to create and develop successful customer relationships with high levels of customer service offered.

· Possesses a proactive, can-do attitude.

· Displays an ability to use systems and good knowledge of Microsoft Excel.

· Able to work on own initiative and as part of a team.

We will look favourably on candidates with telecommunications industry experience.

If the role interests you and you feel you are a good fit, please apply without delay, sending your CV and covering letter stating your academic qualifications and previous experience.

Closing Date: Friday 14th August 2026

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking

Experience:

Outbound calling: 1 year (preferred)
Customer Service: 1 year (preferred)
Sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in martham

Customer Account Manager

General Manager

Customer Service Manager - Rackheath

Scheduler

Sales Consultant / Project Manager

Administrator

Customer Relations Manager

Sports and Leisure - Activity and Leisure Assistant - AT2

Final Mile Territory Manager

Assistant Store Manager

Marine Service Coordinator

Head of Entertainment

Customer Account Manager - Lending and Collections

Tenancy Progressor / Move Manager

Business Development Manager

Food and Beverage Supervisor

Contracts Manager

Account Manager (Brands & Partnerships)

Print Estimator / Account Manager

Business Development Coordinator

I want to receive the latest job alerts for customer experience manager in martham

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