Sales administrative support occupations Work, Jobs in Merton, Gtl (with Salaries)

Customer Experience Sales Support
The Business Supplies Group —Hounslow
- Full-time
- Customer service
- English
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
5d
Processing Agent
Bionic Services Ltd —London
- £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Sales & Account Support Coordinator
ONNEC Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Sales Administrator
B.A. Steels Limited —London
- £26,420.00 - £37,608.10 a year
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Work from home
Quick apply
1h
Sales Administrator
Sam's Gutters & Roofs —East Grinstead
- £26,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
5d
Sales Administrator
Trimbio Ltd —Horsham
- £24,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
13d
Sales Support Advisor
TotalEnergies Marketing UK Limited —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Showroom Sales Support
Designers Guild —London
- £27,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
- Store discount
- Employee discount
Quick apply
3d
Sales Support Administrator
ONNEC Group —London
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
5d
Sales Support Co-ordinator
Liberty Wines —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
5d
Sales and Client Support Assistant
Buzzacott —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Sales Support Coordinator - 12-month - FTC
Cosmic Semiconductor Solutions —Guildford
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
Sales Support Executive
Techary —London
- Sales
- Customer service
- Analysis skills
Quick apply
Sales Support Coordinator
Peabody —London
- £33,566 a year
- CRM software
- Sales
- Microsoft Office
5d
Sales/Operations Assistant
Fromagerie Beillevaire UK —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Employee discount
Quick apply
Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator
A Mini Crane Hire —Hounslow
- £26,500 - £28,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Sales Support Specialist
U.S. Bank National Association —London
- £32,470 - £38,200 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
4d
Sales/Purchasing Support Specialist - 12 Month Contract
Prinova Europe —London
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
Quick apply
E-commerce & Wholesale Administrator
EAF Group Ltd —South Weald
- £33,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
4d

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Customer Experience Sales Support

The Business Supplies Group -
Hounslow

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Cycle to work scheme
Company pension
Referral programme
Sick pay
On-site parking

Qualifications

Sales support
Customer service
English
Microsoft Office
Communication skills

Full job description

ROLE: Customer Experience Sales Support

LOCATION: Heston, London, TW5 9NR

HOURS: Monday-Friday, 09:00am-17:30pm (1 Hour lunch break unpaid)

As a Customer Experience Sales Support, you will play a critical role in delivering exceptional service to our customers by managing complex queries, supporting sales functions and acting as a key link between departments. You will take ownership of high impact tasks with a strong focus on going above and beyond.

Order & Quote Processing:

Accurately process customer quotes and orders, including special or non-stock items.
Ensure all customer and order information is correct, clear and promptly entered into the system – updating the customer along the way.
Support the sales team with pricing / quoting, orders and handling contract amendments.
Identify upselling opportunities during customer interactions and promote relevant products and / or services.
Cross departmental collaboration, working closely with colleagues around the business to drive customer experience.

Customer Enquiries & Support:

Answer incoming calls professionally within 3 rings, using the BSG greeting with a focus on delivering an exceptional customer experience.
Respond to customer emails, within the agreed SLA timescales, with a focus on going the extra mile in delivering customer service.
Respond to all customer queries in a timely manner regarding delivery tracking, PODs (Proof of Delivery), shortages, picking errors and returns.
Respond to and resolve complex customer enquiries that require deeper investigation or cross departmental coordination.
Take accountability for enquiries that come our way, even if they fall outside our typical scope, ensuring the customer is appropriately communicated to.
Provide support and guidance to customers using the website, including troubleshooting and navigation assistance.
Manage and investigate invoice queries, ensuring accurate and timely resolutions.
Monitor and action back order reports to ensure timely fulfilment and communication with customers.

Customer Experience:

Take ownership of customer interactions and aim to exceed expectations at every touchpoint.
Maintain a helpful, proactive and positive attitude, ensuring customer satisfaction remains the top priority.
Go above and beyond to ensure we are adhering to BSG’s customer experience mission statement.

Knowledge & Skills:

Previous experience in a customer service role essential.
Strong verbal and written communication skills.
High attention to detail and accuracy.
Ability to manage competing priorities efficiently.
Experience in fast-paced office environments.
Strong problem solving and ability to investigate queries.
Proficient in Microsoft Office.
Knowledge of the stationery industry or similar product-based environment is an advantage.

About You:

Takes pride in delivering excellent service.
Friendly and professional manner.
Proactive, team player and adaptable.
Calm under pressure and solution focused.
Empathetic, patient and customer-focused.
Strong multitasking abilities.
Positive attitude and eager to learn new skills.
Strong interpersonal skills with the ability to build relationships (internal and external).

We are an equal opportunities employer and are committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All employment decisions are made based on merit, qualifications, and business needs, in accordance with the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Hounslow TW5 9NR: reliably commute or plan to relocate before starting work (required)

Experience:

customer: 3 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sales administrative support occupations jobs in merton, gtl

Customer Experience Sales Support

Processing Agent

Sales & Account Support Coordinator

Hire & Sales Coordinator

Sales Administrator

Sales Administrator

Sales Administrator

Sales Support Advisor

Showroom Sales Support

Sales Support Administrator

Sales Support Co-ordinator

Sales and Client Support Assistant

Sales Support Coordinator - 12-month - FTC

Sales Support Executive

Sales Support Coordinator

Sales/Operations Assistant

Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator

Sales Support Specialist

Sales/Purchasing Support Specialist - 12 Month Contract

E-commerce & Wholesale Administrator

I want to receive the latest job alerts for sales administrative support occupations in merton, gtl

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