Liaison Work, Jobs in Merton (with Salaries)

Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
6d
Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Resident Liaison Officer
Equans —Croydon
- £21,000 - £24,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Employee discount
12d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Croydon
- Full-time
- Customer service
- English
- Administrative experience
Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Communication skills
- Annual leave
7d
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
13d
Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01
Metropolitan Police —Putney
- £40,519 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
10d
Liaison Officer
Metrea Management LLC —London
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
13d
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Compliance Officer / Supplier Liaison Executive
SwiftSwitch —London
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
Quick apply
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Targeted Intercept Officer - Intelligence - Readvertised
National Crime Agency —London
- £37,428 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
2d
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
1d
Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
9d
Breakdown Recovery Controller / Administrator
Angel Sales Ltd —East London
- £12.80 - £14.60 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
Clinic Receptionist and Admin Assistant - full time
Therapy4kids —west wimbledon
- £25,000 - £28,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
7d
Resident Liaison Officer
Kier Group —Rainham
- From £27,976 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule

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Resident Liaison Officer

Sutton Housing Society
Sutton

Quick apply

Job details

Permanent | Part-time
£17,649 a year
6 days ago

Benefits

Additional leave
Annual leave
Company pension
Work from home
Private medical insurance
Enhanced maternity leave
Life insurance
Sick pay
On-site parking

Qualifications

Driving Licence
Microsoft Office
Driving
Communication skills

Full job description

Job title: Resident Liaison Officer (Development) 20 hours per week Mon-Fri

Salary: £17,649

Application deadline: 12 noon on Wednesday 29 July 2026

Responsible to: Development Project Manager

Purpose of the role

The Resident Liaison Officer (RLO) for our development works is the key contact for residents who live in and around our homes that are affected by our development plans. The RLO is responsible for ensuring pro-active and timely communications with residents throughout the development works, as well as managing the decant process. The role also involves working closely with our contractors and consultants.

Key accountabilities

To be the key contact for residents living in homes effected by our development works, both before projects start and during site works
To proactively manage all decants and associated works
Explaining what work is being carried out and when
Providing updates on progress and any changes to schedules.
Answering residents' questions and concerns
Booking appointments for contractors to enter properties
Ensuring residents are informed about required access
Identifying residents who may need extra assistance, such as elderly or disabled occupants
Carrying out pre-start visits

Duties

1. To work as part of the development team, providing a pro-active and personal development-related service to residents

2. To act as the ‘voice’ for residents affected by development plans, ensuring that their views are heard and listened to by Sutton Housing Society (SHS) and contractors as appropriate

3. To provide timely information, advice and support to residents whose homes are impacted by our development plans

4. To work with the wider SHS team, to ensure genuine and proper engagement with residents

5. To take an active role in developing, agreeing and managing the residents’ consultation plans for individual development projects

6. To lead and co-ordinate the temporary or permanent decant (re-housing) of residents where necessary. This will include a lot of practical help and assistance, arranging furniture removal and storage, furnishing decant flats, co-ordinating repair / empty homes work etc and will require the RLO to be innovative and flexible in your approach

7. To ensure regular contact with the contractor on issues that affect residents

8. Advise the Development Project Manager of potential issues and / or concerns relating to development work on current residents

9. Provide information and assistance to residents concerning service charges, refunds, disturbance payments etc. and to process these as necessary

10. Work with the development contractors, consultants and SHS staff to address any difficulties that arise with residents; this may involve some “trouble shooting” and innovative thinking

11. Attend suitable development related meetings as required

12. Carry out Equality Assessments for every development project, ensuring these are reviewed regularly when works are underway

13. Coordinate and facilitate suitable resident meetings / surgeries for residents. (This may require working outside normal working hours and at evenings and at various locations throughout the borough).

14. Establish and maintain a lessons learned file for each project, sharing the results to take into the next project

15. Review and maintain a suitable system for reporting repairs and / or defects arising during the development work and during the relevant defects period

16. Undertake resident feedback surveys following the completion of the development work

17. To contribute to the effective running of the service area through attendance at meetings and training events, as required

18. To comply with all SHS policies, procedures and guidelines, including data protection, safeguarding, equality and diversity, financial regulations and health and safety

19. To undertake own administration and ensure information / files are maintained and kept up to date

20. To represent Sutton Housing Society externally in an appropriate and professional manner, and in accordance with Sutton Housing Society’s values and expected standards of behaviour and conduct

21. To support your own personal development by attending training events as required.

22. To undertake any other duties commensurate with this post, as directed by your line manager / Chief Executive

23. This is a description of the job as it is presently constructed. This will be reviewed periodically and updated to ensure that the job description fully reflects the responsibilities of the job

Person specification: Resident Liaison Officer (Development)

The Person Specification states the minimum knowledge, skills and experience required to carry out the job.

Experience:

Experience of working with the public
Experience of dealing with people in difficult situations

All are essential

Job related knowledge, aptitude and skills:

Attention to detail, accurate and numerate
A great organiser
Excellent communication skills
Experience of using Microsoft Office, including proficiency in creating spread sheets
A great relationship builder
Ability to work alone under pressure and meet deadlines
Ability to work positively with older people
Customer service focus
Ability to, on occasion, work outside regular office hours
Ability to drive, with a full driving license and access to a vehicle

All are essential

Personal Qualities:

A great team player and relationship builder
Warm, compassionate, and approachable, with a sense of humour
A positive approach to work and life, willing to take responsibility for own actions
Open and honest, with a strong sense of integrity
Hardworking, flexible and willing with ‘can do’ attitude
Wanting to make a difference every day
Committed to equality and diversity
Ability to use own initiative and judgement
A creative and problem-solving approach to work

All are essential

Working 20 hours per week, we offer 25 days annual leave (pro rata) excluding bank holidays, together with a holiday purchase and sell back scheme, a defined contribution pension (up to 8% employer contribution), life cover (3x salary), health cover and a training budget.

Job Types: Part-time, Permanent

Pay: £17,649.00 per year

Expected hours: 20.0 per week

Benefits:

Additional leave
Company pension
Enhanced maternity leave
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

For more information or an informal chat about the role, please contact Ray Alder via email at [email protected] or call 07525 910 255
Applicants must complete a job application form. Please visit our website for the job description and application form:

https://suttonhousingsociety.org.uk/about-us/working-for-us/

Application deadline - 12 noon on Wednesday 29 July 2026 Interviews are expected to be arranged for between 17 - 21 Aug 2026.

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in merton

Resident Liaison Officer

Resident Liaison Officer

Client Resident Liaison Officer - Social Housing

Apprentice Resident Liaison Officer

Delivery Station Liaison Agent

Resident Liaison Officer

Resident Liaison Officer

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01

Liaison Officer

SARG Stakeholder Events Co-Ordinator

Crew Accommodations Supervisor

Compliance Officer / Supplier Liaison Executive

Resident Liaison Officer

Targeted Intercept Officer - Intelligence - Readvertised

Home Claims Handler

Housing Officer

Breakdown Recovery Controller / Administrator

Clinic Receptionist and Admin Assistant - full time

Resident Liaison Officer

I want to receive the latest job alerts for liaison in merton

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