Customer care specialist Work, Jobs in Milton Ernest, Bdf (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
3d
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Later Living Community Manager
Peabody —Bedford
- £28,815 - £33,618 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
Lloyds Banking Group Customer Support - Bedford
Lloyds Banking Group —Bedford
- £14,971 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
7d
Ambulance Care Assistant (Bank) - Bedford
East of England Ambulance Service Trust —Bedford
- £13.17 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
1d
Additional Learning Support Admin Lead
The Bedford College Group —Bedford
- £29,316 - £34,394 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Life insurance
Quick apply
1d
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
21h
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
10d
Moving & Handling Specialist Assessor / Trainer
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
- Full-time
- Organisational skills
- Communication skills
6d
Ambulance Care Assistant (Bank) - Dunstable
East of England Ambulance Service Trust —Dunstable
- £13.17 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
1d
Territory Sales Manager – Advanced Wound Care & Medical Consumables
Global Health and Safety Ltd —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Driving
- Travel
Quick apply
Pensions Support Clerk
West Northamptonshire Council —Northampton
- £26,914 - £27,781 a year
- Customer service
- Administrative experience
- Organisational skills
4d
Warehouse Customer Assistant – Part Time
Willen Hospice —Milton Keynes
- £12.76 an hour
- Part-time
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
22h
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Team Leader Strategic Sites
Bedford Borough Council —Bedford
- £58,490 - £62,133 a year
- Full-time
- Hybrid work
- English
- Driving
- Communication skills
Warehouse Customer Assistant – Weekends
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
22h
Yield Specialist
TUI Group —Luton
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
Warehouse Customer Assistant
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
22h
Accounts Assistant
Adara Group Ltd —Northampton
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
9d

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
3 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in milton ernest, bdf

Customer Contact Administrator

Housing Solutions Officer

Later Living Community Manager

Lloyds Banking Group Customer Support - Bedford

Ambulance Care Assistant (Bank) - Bedford

Additional Learning Support Admin Lead

Client Support Advisor

Admissions Adviser

Customer Service Assistant

Moving & Handling Specialist Assessor / Trainer

Ambulance Care Assistant (Bank) - Dunstable

Territory Sales Manager – Advanced Wound Care & Medical Consumables

Pensions Support Clerk

Warehouse Customer Assistant – Part Time

Licensing Enforcement Team Leader

Team Leader Strategic Sites

Warehouse Customer Assistant – Weekends

Yield Specialist

Warehouse Customer Assistant

Accounts Assistant

I want to receive the latest job alerts for customer care specialist in milton ernest, bdf

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