Customer support & client services occupations Work, Jobs in New Eltham, Gtl (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Customer Service Representative
Cleveland Cable Co Ltd —Belvedere
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
5d
Out of Hours Contact Centre Agent - Weekends
Sureserve —Dartford
- £14 - £15 an hour
- Weekends only
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Care Associate
Financial Times —London
- £31,538 - £32,976 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
14d
Customer Service Administrator
Farmiloes —Mitcham
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Sales Enquiry Advisor
Hedin Automotive —Bromley
- £16,848 - £19,848 a year
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
3d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
5d
Customer Experience Advisor
Rendall & Rittner —London
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
12d
Customer/Fulfillment Service
Fulham Post and Packing (IDEAL Post Limited —London
- Up to £12.71 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
2d
Member Services Data Administrator
Royal College of General Practitioners —London
- £36,742.50 a year
- Full-time
- Hybrid work
- Customer service
- Patient care
3d
Call Agent
AI HOMESHARE LTD —Mayfair
- £24,420.00 - £38,479.80 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
13d
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Experience Assistant
LOVESPACE —London
- £28,808 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
12d
Complaints Officer
Dani Harvards Ltd —London
- £28,000 - £32,000 a year
- Temporary
- Hybrid work
- Bilingual
- Spanish
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Associate
Ambition Institute —London
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
5d
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply

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customer support & client services occupations jobs near new eltham, gtl

Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

customer support & client services occupations jobs in new eltham, gtl

Customer Success Manager

Customer Service Representative

Out of Hours Contact Centre Agent - Weekends

Customer Care Associate

Customer Care Coordinator

Customer Relations Agent

Customer Service Administrator

Sales Enquiry Advisor

Customer Care Administrator

Customer and Client Support Specialist

Customer Experience Advisor

Customer/Fulfillment Service

Member Services Data Administrator

Call Agent

Office/Helpdesk Administrator

Customer Experience Assistant

Complaints Officer

Client Resident Liaison Officer - Social Housing

Customer Service Associate

Customer Support Representative

I want to receive the latest job alerts for customer support & client services occupations in new eltham, gtl

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