Support analyst Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Engineering
- SQL
9d
Junior Developer
Reeves Group Holdings —Newcastle upon Tyne
- £26,500 a year
- Full-time
- AWS
- Software development
- APIs
- Annual leave
Quick apply
10d
Public Health Intelligence Analyst
Gateshead Council —Gateshead
- £41,771 - £45,091 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- No degree
- Annual leave
- Employee discount
11d
Operational Analyst
Tesco Insurance —Newcastle upon Tyne
- £30,400 - £45,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Employee discount
10d
Test Analyst
Greggs —Newcastle upon Tyne
- £40,000 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Data Analyst (Junior / Graduate)
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- SQL
- Mentoring
Quick apply
4d
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Customer service
- SQL
9d
Junior Data Analyst - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- C++
Data Analyst
Asprey Solutions —Morpeth
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
- Annual leave
Quick apply
Senior Public Health Intelligence Analyst
Gateshead Council —Gateshead
- £45,091 - £48,226 a year
- Full-time
- Hybrid work
- SQL
- Annual leave
- Employee discount
14d
Project Controls Analyst (PMO) - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
VacancyTitle: Performance Reporting Analyst
Northumbrian Water/Essex & Suffolk Water —Durham
- £34,085 - £40,100 a year
- Full-time
- Hybrid work
- Data analysis skills
- APIs
- Communication skills
- Annual leave
- Employee assistance programme
1d
Functional Test Analyst
Sopra Steria —Newcastle upon Tyne
- £27,781.16 a year
- Weekend availability
- Microsoft Access
- Oracle
- Annual leave
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
2d
Quality Management Analyst
Everything Managed Group —Newcastle upon Tyne
- £35,000 a year
- Full-time
- Continuous improvement
Quick apply
3d
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
10d
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Quality Control Analyst
Curaleaf International —Sunderland
- Full-time
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
3d
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
9d

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support analyst jobs near newcastle upon tyne, eng

Analyst: Application Testing

Norton Rose Fulbright -
Newcastle upon Tyne

Apply Now

Job details

9 days ago

Qualifications

Computer Science
Waterfall
Test management tools
Engineering
SQL
Software testing
Agile

Full job description

Practice Group / Department:

IT Regional - Project & Program Management - London

Job Description

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.

With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.

Because while individuals can do well, together we achieve something extraordinary.

The Role

The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Testing Analyst, ideally with Aderant and Finance Operations experience and/or knowledge, to join our EMEA team.

This role supports the provision of finance system quality by ensuring the functionality of the firm's EMEA finance systems, and will have responsibility for the quality assurance (QA) and testing of financial management software and related practice management systems and integrations.

Key Responsibilities

Application Testing: plan, design and perform manual functional testing, system integration testing (SIT), technical testing, regression testing and end-to-end testing for software customisations, new modules, patches and upgrades.
User Acceptance Testing (UAT) Support: support user teams with acceptance testing.
Defect Management: identify, document / map, track and resolve bugs and faults.
Documentation: produce and maintain clear and concise testing documentation, including plans, test scripts, test cases, and summary reports.
Quality Assurance: provide thorough quality assurance throughout the development lifecycle and document the results of test cycles.
Issue Resolution: collaborate with third-party providers and IT teams to troubleshoot and resolve system issues.
Continuous Improvement: assist Product Owner and application analysts with translating business requirements into technical solutions and identifying opportunities for system enhancements.

Skills and Experience Required

We are seeking a meticulous, experienced tester with strong problem-solving skills and a history of working with financial systems and, ideally, finance operations.

You will need to be able to communicate effectively with a range of stakeholders at all levels across the business, particularly among IT, finance operations and third-party providers.

You’ll also need the following skills and experience:

Ideally degree educated in computer science or software engineering and/or a holder of a professional software testing qualification such as CAST, CMST or CSTP and/or 5+ years of experience in similar roles.
Testing experience and/or expertise testing finance practice management systems (FPMS).
Expert SQL proficiency and competence with test management tools and programming languages for automation.
Experience within a law firm or other professional services environment.
Familiarity with core finance processes and principles (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal.
Ideally experience with Agile and Waterfall methodologies, working in a software testing environment.
A meticulous problem-solver with a proactive approach to work.
Willingness to upskill on the job through internal and external training.
Able to demonstrate discretion, sensitivity and confidentiality.
Team player – flexible and willing to take on extra responsibilities to support departmental or firm objectives.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Apply Now

Refine Your Search

support analyst jobs in newcastle upon tyne, eng

Analyst: Application Testing

Junior Developer

Public Health Intelligence Analyst

Operational Analyst

Test Analyst

Senior Insights Analyst

Data Analyst (Junior / Graduate)

Analyst: Application Support

Junior Data Analyst - Big 4 Consultancy Opportunity

Data Analyst

Senior Public Health Intelligence Analyst

Project Controls Analyst (PMO) - Newcastle

VacancyTitle: Performance Reporting Analyst

Functional Test Analyst

Technical Service Analyst

Quality Management Analyst

Service Desk Analyst

Associate Product Usage Analyst (UK Remote)

Quality Control Analyst

Senior Analyst: Application Support

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