Time call centre Work, Jobs in Newcastle Upon Tyne (with Salaries)

Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Data entry
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
3d
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
Contact Centre Operator
DigitalKOG —Newcastle upon Tyne
- £4 an hour
- Full-time
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Team Member
KFC Gateshead - Metro Centre Blue —Metrocentre
- Up to £12.71 an hour
- Full-time
- Serving
- Cleaning
- Restaurant
- Employee discount
Customer Hub Advisor
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Call Centre Representative
Neon Design Consultancy —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Customer service
- Recruiting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Independent Living Support Worker (Female only)
The Percy Hedley Foundation —Newcastle upon Tyne
- £13.55 an hour
- Part-time
- Experience working with individuals with disabilities
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
10d
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Depot Support Operative
Northern Trains —Newcastle upon Tyne
- £38,120 a year
- Full-time
- Employee assistance programme
- Employee discount
1d
Customer Service Advisor - Nights
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
Quick apply
Claims Handler
Tesco Insurance —Newcastle upon Tyne
- £26,200 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
7d
Warehouse Operative AM Shift
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Maths
- Warehouse experience
- Communication skills
- Employee assistance programme
- Employee discount
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
Community Care Assistant (Female driver only)
Right at Home UK —Newcastle upon Tyne
- £14.68 an hour
- Overtime
- Medication administration
- In-person
- Annual leave
Quick apply
1d
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Part Time Kitchen Assistant
Toby Carvery - Metro Centre —Metrocentre
- Part-time
- Serving
- Cleaning
- Annual leave
- Employee discount
Quick apply
5d

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time call centre jobs near newcastle upon tyne

Telephone Agent (Call Centre)

Explain Market Research -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time
£13.45 an hour
3 days ago

Benefits

Casual dress
Annual leave
Company pension
Company events
Employee discount

Qualifications

GCSE
Market research
Data entry
B2B sales
Typing
Outbound calling
Communication skills

Full job description

Telephone Agent

Location: Grey Street, Newcastle City Centre (Office Based)

Salary - £13.45 per hour / £26,227 Pro Rata (based on 37.5 hours)

Guaranteed Hours Contracts and Living Wage Employer

Variety of Part Time Shifts available varying from 16-28 hours per week

Flexible shifts between - Monday (10am-7pm) Tuesday to Thursday (10am-8pm), Friday (9am-4pm), Saturday (9-2pm as and when required). NB – You will be required to work some evenings.

Closing Date - 27 August 2026

Students are welcome to apply, provided they can maintain their guaranteed working hours throughout the year, including during university holiday periods, except when taking approved annual leave.

This vacancy is intended for candidates who have not previously applied for this role.

About the Role

Join our Contact Centre, where every conversation helps shape the insights that support our client research and projects.

As a Telephone Agent, you’ll use a well‑designed script to conduct survey calls — asking set questions, capturing responses accurately, and keeping each interaction clear, friendly, and professional. There’s no need to create your own dialogue; your focus is on bringing the script to life, building rapport, and guiding people smoothly through the conversation.

If you enjoy connecting with others, follow processes well, and take pride in quality work, this could be the perfect role for you.

What are you waiting for?

What You’ll Do

Conduct outbound research‑based telephone interviews on behalf of our clients
Capture and record responses clearly during calls
Handle customer information securely and in line with procedures
Represent our brand with a confident, friendly telephone manner

What We’re Looking For

Customer service or contact centre experience (or similar)
Self-motivated individuals who focus on outcomes, uphold our values and take pride in their work at all times
Effective and confident communicator both verbal and written
Able to follow scripts while staying personable and engaging on the phone
Someone who can demonstrate flexibility and resilience remaining positive at all times
Reliable, punctual and able to meet your scheduled hours
Good typing skills and accuracy when entering data

Role is subject to a basic DBS check (which we deem is satisfactory).

All applicants must have the legal right to work in the UK. Explain Market Research are unable to support Visa Applications/Sponsorship.

Please note that this advert may be closed prior to the stipulated closing date should a suitable candidate(s) be identified. Due to the volume of applications; only shortlisted applicants will be contacted.

Explain Market Research is an equal opportunities employer.

Job Types: Part-time, Permanent

Pay: £13.45 per hour

Benefits:

Casual dress
Company events
Company pension
Employee discount

Application question(s):

• Do you have any unspent criminal convictions or conditional cautions (excluding speeding offences) under the Rehabilitation of Offenders Act 1974? (Yes or No) - If yes, please provide brief details below
Outline what makes you the ideal candidate for this role? (maximum of 300 words)

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

time call centre jobs in newcastle upon tyne

Telephone Agent (Call Centre)

Customer Service Advisor (Contact Centre)

Customer Support Expert (Technical Support)

Customer Service Advisor – Full Time

Contact Centre Operator

Team Member

Customer Hub Advisor

Call Centre Representative

Alarm Call Handler (Part-Time Mornings)

Alarm Call Handler (Part-Time PM)

Independent Living Support Worker (Female only)

Alarm Call Handler

Depot Support Operative

Customer Service Advisor - Nights

Claims Handler

Warehouse Operative AM Shift

Warehouse Operative - Sunday Shift Only (5 hours per week)

Community Care Assistant (Female driver only)

SENIOR CALL CENTRE AGENT

Part Time Kitchen Assistant

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