Manager Work, Jobs in Newstead, Ntt (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
11d
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Business Management Trainee
ETM Business Ltd —Nottingham
- £28,955 - £30,498 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Referral programme
Quick apply
Purchasing Manager
P R Marriott Drilling Ltd —Clay Cross South
- From £50,000 a year
- Full-time
- Microsoft Excel
- English
- SharePoint
Quick apply
Registered Manager
ivolve Care and Support —Nottingham
- Up to £45,000 a year
- Full-time
- Management
- IT
- In-person
- Annual leave
- Sick pay
14d
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
10d
Coffee Shop Manager
Massarella & Co —Southwell
- From £30,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Sick pay
Quick apply
8d
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Lead Generation Executive
Auto 4 Ltd —Nottingham
- Up to £30,000 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
3d
Argos Shift Manager
Sainsbury's —Hucknall
- From £28,400 a year
- Sales
- Customer service
- Driving
- Employee discount
6d
Brand & Content Manager
Superior Wellness Limited —Chesterfield
- Full-time
- Management
- Sales
- Mentoring
- Free parking
- Employee discount
Quick apply
Production Manager
Pro Environmental Ltd —Nottingham
- £40,000 - £46,000 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £24,420 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
11d
Videographer, Editor & Social Media Manager - Prestige Vehicles
Oakdene Collection —Alfreton
- £30,000 - £40,000 a year
- Part-time
- Social media management
- In-person
Quick apply
11d
Head's PA
Birkdale School —Sheffield
- £30,463 - £32,358 a year
- Full-time
- Google Suite
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Partnership Manager
Novello Chartered Surveyors —Sheffield
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
8d
Events Manager
RM Education Limited —Hucknall
- CRM software
- Microsoft Office
- Project management
Duty Operations Manager
Edu-Lettings UK Ltd —Nottingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
11 days ago

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

manager jobs in newstead, ntt

Service Delivery Manager

General Manager

Commercial Manager

Business Development Manager

Business Management Trainee

Purchasing Manager

Registered Manager

Customer Support Team Leader & Account Manager

Coffee Shop Manager

Operations Manager

Lead Generation Executive

Argos Shift Manager

Brand & Content Manager

Production Manager

Operational Lead – MP Connect

Videographer, Editor & Social Media Manager - Prestige Vehicles

Head's PA

Partnership Manager

Events Manager

Duty Operations Manager

I want to receive the latest job alerts for manager in newstead, ntt

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