Customer service agent Work, Jobs in Nottingham, Eng (with Salaries)

Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
Administration Assistant
Trent Estate Agents Limited —Nottingham
- £13.50 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Logistics & Customer Service Coordinator
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
6d
Rental Operations Agent
Avis Budget Rental Locations —Nottingham
- £26,545 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Reservations Agent
Compello —Leicester
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Referral programme
Quick apply
Sales Negotiator – Property Auctions (Nottingham)
EDDISONS —Nottingham
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
6d
Estate Agent
Connells Group —Beeston
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
6d
Lettings Administrator
White House Lettings —Nottingham
- £13 - £14 an hour
- Part-time
- Hybrid work
- Customer service
- English
- IT
- Work from home
Quick apply
Local Business Development & Partnership Rep
Cobalt Carbon Free —Nottingham
- £13 - £15 an hour
- Part-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Flexible schedule
Quick apply
6d
Sales Progressor
Curve Conveyancing Solutions —Derby
- £23,133 - £28,000 a year
- Full-time
- Customer service
- In-person
- Profit sharing
- Sick pay
Quick apply
5d
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Maintenance
- Employee assistance programme
Field Sales Representative
Phoenix 2 Retail —Nottingham
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Agent
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Casual Guest Service Agent - Food & Beverage
B&B Hotel Derby —Derby
- £12.71 an hour
- Serving
- Hospitality
- Customer service
Quick apply
9d
Junior Commercial Advisor
Verisure Services (UK) Limited —Nottingham
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Trainee Estate Agent
Connells Group —Chesterfield
- £25,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
13d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
Quick apply

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customer service agent jobs near nottingham, eng

Administration Officer

Unique Financial Services -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

Job Summary

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.

Key Responsibilities
Mortgage Case Management

Process new mortgage applications accurately and efficiently.
Prepare and submit mortgage applications to lenders.
Monitor the progress of applications from submission through to completion.
Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
Ensure all case files are maintained accurately and in accordance with regulatory requirements.
Chase outstanding documentation and keep all parties informed of case progress.

Client Support

Act as the primary administrative point of contact for clients throughout the mortgage process.
Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
Provide regular updates to clients regarding the status of their applications.
Deliver a professional and high standard of customer service at all times.
Communication & Coordination
Build and maintain strong relationships with lenders, solicitors, surveyors, and other third parties.General Administrative Duties
Manage incoming calls, emails, and correspondence.
Maintain organised electronic and paper filing systems.
Produce reports and assist with management information when required.

Skills & Experience
Essential

Previous experience in a mortgage administration or financial services administration role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple cases simultaneously.
Competent in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Strong customer service skills.

Desirable

Knowledge of the UK mortgage market and mortgage application process.
Experience using mortgage sourcing systems and CRM software.
Understanding of FCA regulations and mortgage compliance.
Experience working within a mortgage brokerage or financial advisory firm.

Personal Attributes

Professional and trustworthy.
Proactive with a positive attitude.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Excellent interpersonal skills.
Adaptable and willing to learn.
Committed to delivering outstanding customer service.

Performance Measures

Accuracy and quality of submitted applications.
Case turnaround times.
Customer satisfaction.
Compliance with FCA and company procedures.
Effective management of mortgage pipelines.
Timely completion of administrative tasks.
Coordinate appointments for Mortgage Advisers where required.
Escalate complex cases or issues to the appropriate adviser or manager promptly.
Support advisers with pipeline management to ensure service level agreements are met.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service agent jobs in nottingham, eng

Administration Officer

Customer Experience (CX) Advisor

Customer Services Coordinator

Administration Assistant

Logistics & Customer Service Coordinator

Rental Operations Agent

Reservations Agent

Sales Negotiator – Property Auctions (Nottingham)

Estate Agent

Lettings Administrator

Local Business Development & Partnership Rep

Sales Progressor

CCTV Operative

Trainee Water Assistant

Field Sales Representative

Contact Centre Agent

Casual Guest Service Agent - Food & Beverage

Junior Commercial Advisor

Trainee Estate Agent

JUNIOR SALES ADVISOR

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