Estate services contract Work, Jobs in Nottingham, Eng (with Salaries)

Customer Services Officer
Tuntum Housing Association —Nottingham
- From £27,969.99 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Nottingham
- £43,874 - £46,183 a year
- Full-time
- Sick pay
Contract Supervisor - Nottingham
Glendale Countryside Ltd —Nottingham
- £14.37 an hour
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee discount
- Sick pay
Estate Services Contract Assistant
PA Housing —Leicester
- £27,561 - £28,732 a year
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
Vending Assistant
BaxterStorey UK —Nottingham
- £12.71 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
12d
Trainee Paralegal or Paralegal - New Homes Purchase Team
Chattertons Solicitors —Grantham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
2d
Paralegal - New Builds and Developments
Mallory Pryce —Nottingham
- Microsoft Word
- Microsoft Office
- Organisational skills
Quick apply
Property Administrator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
8d
Catering Assistant (Halls – Multiple Posts, Part time, Fractional)
University of Nottingham —Nottingham
- £25,353 - £26,379 a year
- Part-time
- Customer service
- University
- Annual leave
- Employee assistance programme
4h
Hybrid Property Consultant
PLG Consultants —Leicester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
Quick apply
Healthcare Account Manager- Government & Healthcare Division
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
Quick apply
2d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
14d
Contract Property Manager
Balfour Beatty —Derby
- Hybrid work
- Driving
- Travel
- Communication skills
- Annual leave
7d
Catering Assistant - Delivered Catering
University of Nottingham —Nottingham
- £13.45 - £13.99 an hour
- Weekend availability
- Customer service
- University
- Food service
- Free parking
- Employee assistance programme
Housekeeping Supervisor
University of Nottingham —Nottingham
- £14.27 - £15.33 an hour
- Part-time
- Management
- University
- Leadership
- Employee assistance programme
- Employee discount
Apprentice HR Administrator
Integrated Doorset Solutions Limited —Mansfield
- £16,267.68 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Seasonal Bartender
Binks Yard —Nottingham
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Design & Construction Project Coordinator - 12 month FTC
Experian —Nottingham
- Full-time
- Hybrid work
- AutoCAD
- Project management
- Annual leave
Quick apply
Supported Housing Officer - East Midlands
Nacro —Nottingham
- £31,982 - £32,782 a year
- Full-time
- Microsoft Outlook
- Travel
- Organisational skills
1d

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estate services contract jobs near nottingham, eng

Customer Services Officer

Tuntum Housing Association -
Nottingham

Quick apply

Job details

Temporary | Full-time
From £27,969.99 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
IT

Full job description

Customer Services Officer (9 Months Fixed Term)

37 hours per week (Monday–Friday)
£27,969.99 per annum (Scale 5)
Closing date: 31st July 2026
Interviews: w/c 10th August 2026
Start date: As soon as possible

Be the Voice of Tuntum Housing Association – Where Customers Come First

We are looking for a professional and resident-focused Customer Services Officer to join Tuntum Housing Association on a 9 month fixed term contract.

This is more than a front desk or call-handling role. You will be the first point of contact for our residents, leaseholders and stakeholders — setting the tone for every interaction and ensuring people feel listened to, supported and respected.

As a proud BME-led housing association with strong community roots, we operate within a focused geographical area, meaning your work has visible impact every day.

If you are calm under pressure, solution-focused and genuinely care about delivering excellent customer service, we would love to hear from you.

About the Role

Reporting to the Customer Excellence Manager, you will:

Welcome residents and visitors, creating a professional first impression
Handle calls, emails and enquiries relating to housing, repairs, rent and estate matters
Resolve issues at first contact wherever possible
Support complaints, compliments and ASB reports in line with policy
Raise and monitor repair orders
Process payments and manage direct debit requests
Promote digital access and empower residents to self-serve
Maintain accurate records in line with GDPR and regulatory standards
Contribute to achieving Tenant Satisfaction Measures

This role plays a key part in delivering high-quality, compliant and customer-focused housing services .

About You

You will be:

Customer focused and solution-oriented
Confident managing difficult conversations
Organised and able to prioritise competing tasks
Experienced in customer service, housing, council or similar public-facing environments
Comfortable using Microsoft Office systems
A positive and collaborative team member

An understanding of social housing is desirable.

Why Work for Tuntum?

At Tuntum, we are small enough for you to make a real difference — but ambitious enough to invest in our people.

We are a people-first organisation with approachable leadership and a strong community ethos.

We offer:

25 days annual leave (rising to 30 with service) plus public holidays
Your birthday off each year
Pension scheme
Westfield Health cover from day one
Access to Housing Perks
Learning and development opportunities
A supportive and inclusive working environment

Although this is a fixed-term role, it offers excellent exposure across housing operations, compliance and customer excellence , making it a strong opportunity to build experience and develop your housing career.

Further Information

The full Job Description and Person Specification can be found:

On our website www. tuntum.co.uk/careers/
By requesting a copy via email from: [email protected]

How to Apply

You can apply quickly via Indeed.

Alternatively, please send:

Your CV
A covering letter explaining why you are the best person for the role

To: Christina Morgan-Danvers - [email protected]

We are looking for someone who can start as soon as possible.

Equality, Diversity & Inclusion

Tuntum Housing Association is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve and welcome applications from all suitably qualified candidates.

As a proud BME-led housing association, inclusion and fairness are central to our values and the way we work.

Pay: From £27,969.99 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

estate services contract jobs in nottingham, eng

Customer Services Officer

Jigsaw Homes Group Limited

Contract Supervisor - Nottingham

Estate Services Contract Assistant

Vending Assistant

Trainee Paralegal or Paralegal - New Homes Purchase Team

Paralegal - New Builds and Developments

Property Administrator

2nd Line IT Support Technician

Catering Assistant (Halls – Multiple Posts, Part time, Fractional)

Hybrid Property Consultant

Healthcare Account Manager- Government & Healthcare Division

Commercial Lead - Property and Facilities Management

Contract Property Manager

Catering Assistant - Delivered Catering

Housekeeping Supervisor

Apprentice HR Administrator

Seasonal Bartender

Design & Construction Project Coordinator - 12 month FTC

Supported Housing Officer - East Midlands

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