Head of it and systems Work, Jobs in Oxford, Eng (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Senior HR Consultant
SYLO Beyond HR —Oxford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
- Work from home
Quick apply
7d
Head of IT
Bucks College Group —Aylesbury
- £45,884.99 - £51,644.61 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Annual leave
4d
Head of IT and Systems
Joma Jewellery and Katie Loxton —Banbury
- Monday to Friday
- Continuous improvement
- Team management
- Training & development
- Employee discount
12d
Associate Professorship of Innovation, Entrepreneurship and Impact
University of Oxford —Oxford
- Research
- School
- Teaching
Assistant Head Teacher (SEN School)
Aspira Eduction —Cumnor
- Up to £350 a day
- Full-time
- Management
- Bachelor's degree
- School
Quick apply
1h
Regional Fire, Health & Safety and Business Resilience Manager
CompassRock International —Oxford
- £75,000 - £80,000 a year
- No degree
- Travel
- Leadership
- Sick pay
Quick apply
Digital Collections Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Management
- Research
- Supervising experience
- Annual leave
Information Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Annual leave
11d
Assistant Clerk of Works
Brasenose College —Oxford
- £35,851 - £41,806 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Operational Performance Assurance Lead - 12 Month FTC
Leidos —Bicester
- £58,400 - £74,900 a year
- Full-time
- Contracts
- Annual leave
- Work from home
11d
Associate Peer Review Performance Manager
Wiley —Oxford
- £29,300 - £40,900 a year
- Full-time
- Bachelor's degree
Contract Support Associate
CBRE —Oxford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
HR Officer
Magdalen College —Oxford
- £33,951 - £43,482 a year
- Full-time
- Management
- Supervising experience
- University
Quick apply
6d
Workwear Coordinator
Murray Uniforms —Oxford
- From £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Property Supervisor
Redwood Co-living —Oxford
- From £35,000 a year
- Weekend availability
- Sales
- Microsoft Office
- Continuous improvement
Quick apply
Systems Software Engineer
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Computer Science
- Computer literacy
- Engineering
5d
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Business development
- Travel
- AI
Head of Programmes - Motorsport & Advanced Engineering
Fortescue —Kidlington
- PMP
- Engineering
- Master's degree
- Employee assistance programme

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head of it and systems jobs near oxford, eng

IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Charity and third-sector experience
IT team management
Incident queue management
Ticket management
Microsoft Office Suite
Continuous improvement
Ticket management systems
Mobile device management
Customer support
Information technology team management
Communication skills
Intune
Mobile devices

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

head of it and systems jobs in oxford, eng

IT Helpdesk Team Lead

IT Project Manager

Senior HR Consultant

Head of IT

Head of IT and Systems

Associate Professorship of Innovation, Entrepreneurship and Impact

Assistant Head Teacher (SEN School)

Regional Fire, Health & Safety and Business Resilience Manager

Digital Collections Manager

Information Analyst

Assistant Clerk of Works

Operational Performance Assurance Lead - 12 Month FTC

Associate Peer Review Performance Manager

Contract Support Associate

HR Officer

Workwear Coordinator

Property Supervisor

Systems Software Engineer

Account Manager - Corporate Subscriptions, Applied Research Intelligence

Head of Programmes - Motorsport & Advanced Engineering

I want to receive the latest job alerts for head of it and systems in oxford, eng

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