Customer care specialist Work, Jobs in Paulton, Som (with Salaries)

Customer Service Library and Information Advisor
Bath and North East Somerset Council —Midsomer Norton
- £13.69 - £14.35 an hour
- Part-time
Complaints and Improvement Specialist
Curo —Bath
- £35,796 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Care Coordinator - Frome
Trinity Homecare —Frome
- Up to £27,000 a year
- Organisational skills
- IT
- Communication skills
Specialist Landlord Co-Ordinator
Places for People —Bristol
- £38,097 a year
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
12d
Vulnerability Support Specialist
The Vulnerability Partnership —Bristol
- From £26,000 a year
- Full-time
- Bilingual
- English
- Data entry
- Paid training
- Health & wellbeing programme
Quick apply
2d
Tesco Colleague - Combe Down Esso Express
Tesco UK —Bath
- £13.28 - £14.55 an hour
- Full-time
- School
1d
Customer Success Specialist
Furniturebox UK —Warminster
- £26,000 - £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Driving
- Computer skills
- Work from home
- Employee assistance programme
Quick apply
Customer Service Advisor
Barclays —Bath
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Controller/Planner
EMED Group —Bristol
- £13.63 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Student Coordinator
HCRG Care Group —Bath
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
5d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
Talent Specialist
YETI —Bristol
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
4d
Senior Care Assistant - Bank
Bupa —Wincanton
- £13.45 an hour
- Part-time
- Care plans
- Employee discount
- Gym membership
Quick apply
Workshop & Fulfilment Lead
Claverton Cloches Limited —Frome
- £28,000 - £30,000 a year
- Full-time
- Team management
- Driving
- Warehouse experience
- Employee discount
- Flexible schedule
Quick apply
12d
Partnerships Officer
GreenSquareAccord —Chippenham
- £27,000 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Tesco Colleague - Windsor Bridge Express
Tesco UK —Bath
- £13.28 - £14.55 an hour
- Part-time
1d
Procurement Manager
Novuna —Trowbridge
- Up to £65,000 a year
- Full-time
- Hybrid work
- Negotiation
10d
Road Logistics Customer Service Specialist
Kuehne+Nagel —Bristol
- Hospitality
- Customer service
- Organisational skills
- Employee assistance programme
9d
Tesco Colleague - Bath Express
Tesco UK —Bath
- £13.28 - £14.55 an hour
- Part-time
1d

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customer care specialist jobs near paulton, som

Customer Service Library and Information Advisor

Bath and North East Somerset Council -
Midsomer Norton

Apply Now

Job details

Part-time | Full-time
£13.69 - £14.35 an hour

Qualifications

A Level

Full job description

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

No Agencies Please.

Rolling Recruitment Apply Anytime

This is a rolling recruitment advert, so applications will be reviewed as we receive them, we let you know if you have been shortlisted and arrange interviews as and when we have vacancies.

Please state clearly in your supporting letter the hours and location you are interested in (Bath, Keynsham, Midsomer Norton, or multisite)

If you’re someone who genuinely enjoys helping people and making every interaction a positive one, we’d love to welcome you to our team. Our Customer Services team is the front door to council services, supporting residents, visitors, and local businesses across Bath, Keynsham, and Midsomer Norton.

We’re looking for friendly, caring people to join us in full time, part time, casual, and multisite roles.

A Role That Puts People First

Every day, you’ll be helping customers access the services they need whether that’s answering a question, guiding them through a process, checking documents, or helping them make a booking. You’ll be the reassuring voice or friendly face that helps someone feel supported, understood, and confident about what happens next.

Most enquiries will be routine, and you’ll be empowered to resolve them straight away. When something more complex arises, you’ll work closely with senior colleagues and specialist teams to make sure every customer gets the right support.

How You’ll Make a Difference

Your work will have a real impact on people’s lives. You’ll:

Welcome customers and guide them through their enquiry with warmth and clarity
Provide helpful, accurate advice across phone, digital, and facetoface channels
Check and verify documents so customers can move forward without delays
Escalate more complex or sensitive issues to the right teams
Keep clear, accurate records so customers don’t have to repeat themselves
Update customer information so everything is ready for processing and audit
Support customers with bookings and payments, ensuring the process feels simple and secure

Every interaction is an opportunity to make someone’s day easier and you’ll be part of a team that takes pride in doing exactly that.

Work Across Bath, Keynsham & Midsomer Norton

We have customer service locations across all three areas, and we offer roles based at a single site or across multiple sites if you enjoy variety in your workday.

What You’ll Bring

You don’t need to know everything on day one we’ll support you as you learn but we’re looking for people who:

Have a good general level of education (A level or equivalent)
Have experience helping customers in a frontline role
Stay calm and professional when dealing with challenging situations
Understand the importance of following processes and protocols
Are comfortable using digital systems and online platforms
Communicate clearly, kindly, and positively
Can organise their work within a structured workflow
Are curious about the wider services the council and partners provide

Knowledge of library services is helpful but not essential we’ll teach you what you need to know.

Why You’ll Love Working With Us

You’ll make a real difference to people in your community
You’ll join a supportive, friendly team that works together
You’ll have opportunities to grow your skills and career
You’ll enjoy flexibility that fits your lifestyle
You’ll be part of a service that values kindness, accuracy, and great customer care

Ready to Make a Difference

If you’re passionate about helping people and want to be part of a team that puts customers at the heart of everything, we’d love to hear from you. Apply today and take the next step toward a role where you can truly make an impact.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Danielle Adlam, Customer Services Team Leader , [email protected] or 01225 396511.

Interview date: TBA

No Agencies Please

Please note: Applications will be checked weekly, and we will shortlist and interview on a rolling basis. We reserve the right to close this role at any time.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced/Basic DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Apply Now

Refine Your Search

customer care specialist jobs in paulton, som

Customer Service Library and Information Advisor

Complaints and Improvement Specialist

Care Coordinator - Frome

Specialist Landlord Co-Ordinator

Vulnerability Support Specialist

Tesco Colleague - Combe Down Esso Express

Customer Success Specialist

Customer Service Advisor

Controller/Planner

Student Coordinator

Customer Experience Manager

Talent Specialist

University Guarantor Officer

Senior Care Assistant - Bank

Workshop & Fulfilment Lead

Partnerships Officer

Tesco Colleague - Windsor Bridge Express

Procurement Manager

Road Logistics Customer Service Specialist

Tesco Colleague - Bath Express

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