Operations and customer service coordinator Work, Jobs in Pencoed, Bge (with Salaries)

Learning and Development Coordinator
Ergesis Management and Organisational Development —Bridgend
- £2,600 - £3,100 a month
- Full-time
- Microsoft Office
- Databases
- Human resources
- Free parking
- Sick pay
Quick apply
7d
Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Office & Compliance Coordinator
UNIMED Electrode Supplies Ltd. —Minehead
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Administrative experience
- Work from home
- Life insurance
Quick apply
3d
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Up to £27,000 a year
- Full-time
- Annual leave
- Employee discount
Warehouse Operations Coordinator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £2,300 - £2,500 a month
- Full-time
- Team management
- Warehouse experience
- Computer skills
Quick apply
Veterinary Receptionist/Coordinator Client & Finance
Jacks veterinary —Swansea
- £27,700 a year
- Full-time
- Accounting
- Front desk
- Cleaning
Quick apply
2d
Ecommerce Coordinator
Lilabali Digital Commerce and Lifestyle Services —Newport
- £2,500 - £3,000 a month
- Full-time
- Customer service
- Merchandising
- Data analysis skills
- Free parking
- Sick pay
Quick apply
7d
Operations and customer service coordinator
Direct Storage —Cardiff
- From £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Senior People Operations Coordinator
Teneo —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Bachelor's degree
3d
Automotive Service Advisor
Car On Automotive Group —Cardiff
- £2,600 - £3,000 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
7d
Engineering Materials Coordinator
NewPrinces Group —Cardiff
- Continuous improvement

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Learning and Development Coordinator

Ergesis Management and Organisational Development
Bridgend

Quick apply

Job details

Permanent | Full-time
£2,600 - £3,100 a month
7 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Report writing
Report generation
Stakeholder collaboration
Stakeholder liaison
Microsoft Office
Databases
Human resources
Customer support
Multidisciplinary collaboration
LMS
Training & development
Cross-functional collaboration
Learning and development experience
Communication skills
Cross-functional communication
Progress tracking

Full job description

About the Role

Bridgend has a strong mix of professional services, public sector organisations, and growing businesses, and at Ergesis Management and Organisational Development we help teams build practical skills, improve performance, and support long term professional growth.

We are looking for a Learning and Development Coordinator who can organise training activity, maintain learning records, support programme delivery, and help ensure development initiatives run smoothly from planning through completion.

You will work closely with trainers, employees, managers, and external providers to coordinate learning schedules, prepare materials, track participation, and support a positive development experience.

Why Work With Us

The Environment: You will work from our Bridgend location in a professional and collaborative setting where learning, organisation, and continuous improvement are highly valued.

Programme Exposure: You will support a range of training programmes, workshops, onboarding activities, and professional development initiatives.

Cross Functional Collaboration: You will work with trainers, managers, employees, programme teams, and external learning providers across different stages of delivery.

Growth: We support continued development in learning coordination, training operations, employee development, and organisational improvement.

Key Responsibilities

Training Coordination: Organise training sessions, workshops, and development activities and ensure schedules, venues, and resources are confirmed.

Learner Support: Provide employees and participants with clear information about training dates, requirements, materials, and programme expectations.

Trainer Coordination: Work with internal trainers and external providers to confirm availability, session requirements, and delivery arrangements.

Learning Administration: Maintain accurate attendance records, course information, completion records, and supporting documentation.

Scheduling: Manage training calendars, session dates, room bookings, and programme timelines and communicate changes promptly.

Materials Preparation: Prepare training packs, presentations, attendance sheets, certificates, and other learning resources.

Progress Tracking: Monitor participation, completion activity, and outstanding learning requirements and follow up where necessary.

Reporting: Prepare basic training reports, participation summaries, and programme updates using information from learning records and internal systems.

What We Are Looking For

Experience: At least 2 years of experience in learning and development, training coordination, HR support, programme administration, or a closely related role.

Organisation: Strong planning skills with the ability to manage multiple training activities, deadlines, and stakeholder requirements at the same time.

Communication: Clear written and verbal communication skills with confidence working with trainers, employees, managers, and external providers.

Attention to Detail: Able to maintain accurate learning records, follow programme processes, and ensure required documentation is complete.

Customer Service: Professional, approachable, and responsive when supporting learners or handling training related queries.

Digital Skills: Experience with Microsoft Office, learning management systems, scheduling tools, or training databases is preferred.

Problem Solving: Practical and dependable with the ability to respond effectively to timetable changes, attendance issues, and delivery challenges.

Mindset: You are organised, approachable, and development focused. You take ownership of learning activities, communicate clearly, and stay focused on helping training programmes run smoothly and deliver practical value.

Pay: £2,600.00-£3,100.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations and customer service coordinator jobs in pencoed, bge

Learning and Development Coordinator

Senior Resource Coordinator

Office & Compliance Coordinator

Freight Forwarding Coordinator

Warehouse Operations Coordinator

Veterinary Receptionist/Coordinator Client & Finance

Ecommerce Coordinator