Head of customer service Work, Jobs in Perry Barr, Wmd (with Salaries)

Faculty Office Coordinator
Solihull College and University Centre —Solihull
- Up to £34,744 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
6d
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Senior Service Advisor — £42.5k. No Weekends. A Workshop You'll Never Have to Apologise For.
Fitch Autos Limited —Walsall
- £42,500 a year
- Full-time
- Customer service
- Front desk
- In-person
- Free parking
- Store discount
Quick apply
Maintenance Team Leader
Village Hotels - Solihull - Maintenance —Shirley
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Income Locality Manager (Strategic Performance)
Platform Housing Group —Birmingham
- Up to £52,743 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Admissions and Conversion Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Communication skills
Policy, Performance & Complaints Manager
Warwick District Council —Warwick
- £53,460 - £55,611 a year
- Part-time
- Analysis skills
- Continuous improvement
- Communication skills
14d
Projektkoordinator
TXO Systems —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
1d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Team management
- Travel
- Training & development
Quick apply
Head of Technical & Facilities
Midlands Arts Centre —Birmingham
- £40,210 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Head of Service - Support Services
GreenSquareAccord —Birmingham
- £73,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Team management
- Annual leave
- Employee assistance programme
Quick apply
12h
Customer Service Advisor
HMV Group —Solihull
- Full-time
- Communication skills
- Time management
10d
Head of Facilities
Intercity Technology —Birmingham
- No degree
- Employee assistance programme
3d
Client Relationship Executive
Nova Horizon Investments —Birmingham
- £28,500 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Financial services
Quick apply
4d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Writing skills
Quick apply
Telephone Business Development Manager
West Brom —West Bromwich
- £27,500 - £32,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Analysis skills
- Employee discount
1d
Head of Field Operations
ASSA ABLOY —Solihull
- Continuous improvement
- Team management
- Leadership
Head of Cleaning Excellence - National
14forty —Birmingham
- Up to £70,000 a year
- Analysis skills
- Presentation skills
- Continuous improvement
3d
Head of Meeting & Events Operations
The Belfry —Sutton Coldfield
- £45,000.00 - £47,480.40 a year
- Full-time
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply

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head of customer service jobs near perry barr, wmd

Faculty Office Coordinator

Solihull College and University Centre -
Solihull

Apply Now

Job details

Full-time
Up to £34,744 a year
6 days ago

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Stakeholder liaison
Administrative support experience
Microsoft Office Suite
Administrative experience
Supervising experience
Collaboration with schools and educational staff
Team management
Post-secondary education experience
Organisational skills
Contracts
Purchasing
Communication skills
Office experience

Full job description

Job details

Job reference

SC002021

Date posted

16/08/2026

Application closing date

27/08/2026

Location

Primarily Blossomfield Campus

Salary

Salary up to £34,744 per annum

Package

Occupational pension scheme, generous annual leave, contribution towards relevant CPD, salary sacrifice schemes, free car parking.

Contractual hours

Basis

Salaried Full Time

Job category/type

Administration/Support

Faculty Office Coordinator

Job description

37 hours per week

Solihull College & University Centre is looking to recruit a highly organised and proactive Faculty Office Coordinator to coordinate administrative support across a range of curriculum areas.

This is a varied and busy role, working as part of the Faculty Office team and providing support to Heads of School, Assistant Principals, teaching staff, students and other internal and external stakeholders. The successful candidate will help ensure the smooth and effective running of faculty administration, while providing a high-quality and responsive service.

Key responsibilities will include coordinating and supporting the work of Faculty Office staff, managing diary and administrative requirements, organising cover where needed, supporting faculty inbox arrangements, issuing correspondence, taking minutes, coordinating references, supporting educational visits processes, assisting with events such as progress evenings and awards ceremonies, and responding to a wide range of queries from staff, students and external contacts, as well as providing administrative support to a dedicated Head of School.

The role will also include responsibility for agreed areas of faculty administration, including sickness returns, part-time teaching contracts, travel and pay claims, purchasing, student refunds, student references and part-time course administration. The post holder will also support staff training on key administrative processes and systems, including Evolve.

We are looking for someone with good general education, including Level 2 qualifications in English and maths, and experience of working in a busy office environment. You should have strong organisational skills, excellent attention to detail and the ability to prioritise effectively while working under pressure. Experience of Microsoft Office, including Word, Excel and Outlook, is essential, along with excellent customer service skills and a confident and professional telephone manner.

The successful candidate will be a strong communicator who can work effectively with managers and colleagues across the College. The ability to lead and support a team, solve problems, meet deadlines and maintain a flexible approach will be important. Supervisory experience, experience of administrative systems within Further Education and experience of Microsoft Teams would be desirable.

The College is committed to fostering an inclusive and diverse community and welcomes applications from individuals across all sectors. We aim to reflect the diversity of our student population in our staff profile, ensuring that we provide the best possible experience and environment for our learners. Our goal is to continue to develop a vibrant, supportive, and inclusive workplace where all staff can thrive.

For the next stage in the process, you will be required to attend the College’s premises, unless exceptional circumstances apply.

Solihull College & University Centre is committed to ensuring a safe environment for all students and expects all staff to engage fully with this commitment.

Apply Now

Refine Your Search

head of customer service jobs in perry barr, wmd

Faculty Office Coordinator

Customer Onboarding & Transition Specialist

Senior Service Advisor — £42.5k. No Weekends. A Workshop You'll Never Have to Apologise For.

Maintenance Team Leader

Income Locality Manager (Strategic Performance)

Admissions and Conversion Officer

Policy, Performance & Complaints Manager

Projektkoordinator

National Contract Manager

Head of Technical & Facilities

Customer Sales Manager

Head of Service - Support Services

Customer Service Advisor

Head of Facilities

Client Relationship Executive

Customer Relationship Manager

Telephone Business Development Manager

Head of Field Operations

Head of Cleaning Excellence - National

Head of Meeting & Events Operations

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