Customer experience specialist Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
5h
Contact Centre Specialist
The Lettings Hub —Peterborough
- From £26,780 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- English
- Free parking
- Work from home
Quick apply
9d
Sales Assistant
Jollyes Pets —Peterborough
- £8.43 - £12.71 an hour
- Part-time
Quick apply
Retail Assistant
Medirest —Peterborough
- £12.92 an hour
- Weekends only
- Hotel
- Communication skills
Senior Customer Service Advisor
Barclays —Peterborough
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
8d
Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Referral programme
Quick apply
7d
Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Mobile bin cleaning specialist
WashABin ltd —Peterborough
- £12.71 - £12.81 an hour
- Part-time
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
2d
Customer Care Executive
Hometree (Cover) - Customer Operations —Peterborough
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
13h
Channel Development Manager
Evolving Networks Ltd —Peterborough
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
11d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
10d
Security and Loss Prevention Specialist
Amazon UK Services Ltd. —Peterborough
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Warehouse Operative / Forklift Driver / Customer Service Assistant
GIETO GROUP LTD —Peterborough
- £13.21 - £15.00 an hour
- Full-time
- Customer service
- Forklift
- Driving
- Free parking
- Employee discount
Quick apply
5h
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
3d
Service Charge Analyst
Accent Group Ltd —Peterborough
- £34,191 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee discount
8d
CRM Operations Specialist - 9 Month FTC
Compare the Market —Peterborough
- SQL
- Analysis skills
- Communication skills
Quick apply
6h
Major Projects Business Case Manager
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
- Annual leave
10d

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customer experience specialist jobs near peterborough, eng

Customer Service Specialist

Travelex -
Peterborough

Apply Now

Job details

Part-time | Zero hours contract
£13.50 an hour
5 hours ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Customer Service Specialist

Job Type : Zero hours

Hours per week : Casual

Salary: £13.50 per hour

Working Patterns: We support our business 24 hours per day, seven days a week, so there are various shifts available. We work on a fixed shift rotation.

Benefits:

25 days plus bank holidays
Employee discount platform with Everyday Rewards by Bravo at hundreds of shops & online stores
Employee Assistance Program
Cycle to Work Scheme
Life & Dental Insurance, Critical Illness Cover

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s our desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Customer Service Specialist.

As an integral part of the Travelex Customer Service Team, you will be placed at the heart of a bustling call centre, supporting our customers, both personal and business with their Foreign Exchange options, and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

Nurturing and forming relationships with customers through inbound calls to gain a better understanding of their travel and currency requirements, then tailoring their experience based on their needs.
Supporting both our Customers and Branches with resolving their queries regarding Travel Money orders.
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Ensuring GDPR and financial regulation standards are adhered with every call whilst delivering on business objectives and metrics such as compliance, customer satisfaction and call handling
Delivering on key performance goals both procedural, operational and customer focused

What do I need to have?

Numerically and technically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and coveting vast amounts of currency regularly daily . You’ll also need to have a firm understanding of Microsoft Office products such as Outlook, Excel, and Word.
Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

Step 1 – Our team of hiring managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
Step 2 – You’ll be invited to a face-to-face interview at our Peterborough Head Office to meet with our Call Centre Manager. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you.
Step 3 – If successful we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Refine Your Search

customer experience specialist jobs in peterborough, eng

Customer Service Specialist

Contact Centre Specialist

Sales Assistant

Retail Assistant

Senior Customer Service Advisor

Insurance Consultant/Insurance Broker

Customer Service Advisor

HR Advisor - Health and Social Care

Mobile bin cleaning specialist

IT Service Desk Analyst

Customer Care Executive

Channel Development Manager

Customer Service Assistant

Security and Loss Prevention Specialist

Warehouse Operative / Forklift Driver / Customer Service Assistant

Account Manager and Onboarding Specialist

Customer Contact Administrator

Service Charge Analyst

CRM Operations Specialist - 9 Month FTC

Major Projects Business Case Manager

I want to receive the latest job alerts for customer experience specialist in peterborough, eng

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