Product specialist Work, Jobs in Pontefract, Wyk (with Salaries)

Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Windows
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
1d
Remote Sensing / Computer Vision Specialist
TreeStock Ltd —Sheffield
- £28,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- JavaScript
- Communication skills
- Flexitime
- Work from home
Quick apply
1d
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
Workshop Manager
Genome Design Porsche —Sherburn in Elmet
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
12d
Product Documentation Specialist part-time flexible
Sherwin-Williams —Sheffield
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Mechanical Assembler
Chroma Engineering —Harworth
- £35,000 - £37,000 a year
- Full-time
- Assembly
- Leadership
- Mechanical knowledge
- Free parking
- Employee discount
Quick apply
9d
Hire Controller- WHN Normanton
Kelling Group Limited. —Normanton
- £28,250 a year
- Full-time
- Customer service
- Contracts
- IT
- Free parking
- Life insurance
Quick apply
9d
Stage & Lighting Product Specialist
Gear4Music —York
- Full-time
- Merchandising
- Microsoft Office
- Project management
- Free parking
- Work from home
4d
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Laboratory Technician - Polymer Specialist
Polypipe Building Products —Doncaster
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Business Development Manager
Kelling Group Limited. —Normanton
- £45,000 - £55,000 a year
- Full-time
- Sales
- Business development
- Driving
- Life insurance
- Referral programme
Quick apply
9d
Digital Marketing Assistant Head Office Wakefield
Cars 2 ltd —Wakefield
- £24,825 a year
- Full-time
- In-person
- Marketing
- Life insurance
Quick apply
Business Development Manager
Professional Paper Supplies LTD —York
- From £37,500 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Customer Service Advisor
Business Waste —York
- £25,470 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Referral programme
Quick apply
Trainee/Experienced Fabrication Technician
Chase Research Cryogenics —Sheffield
- £24,700 - £27,000 a year
- Continuous improvement
- In-person
- Communication skills
Quick apply
10d
Aftersales Coordinator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Sales
- English
- Microsoft Office
Quick apply
Travel Sales Consultant
Trailfinders —York
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay

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Product Support Specialist

LabLogic Systems
Sheffield

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Job details

Full-time

Qualifications

Microsoft Windows Server
Driving Licence
GAMP
Oracle
Microsoft SQL Server
Laboratory experience
ISO 9001
Windows
Analysis skills
Driving
Ethernet
Software development
IT
Application support
Communication skills

Full job description

We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them.

This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites.

This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration.

Responsibilities

Provide helpdesk-based support via ticketing system, email and phone.
Deliver remote troubleshooting for software and instrument integration issues.
Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.).
Support integration with analytical instrumentation.
Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration).
Provide onsite installation support and customer training.
Assist with database configuration, upgrades and system migrations.
Develop and maintain technical documentation, help guides and FAQs.
Support validation activities (IQ/OQ/PQ) within highly regulated environments.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

Strong troubleshooting and analytical skills.
Ability to work well as part of a team and within an ISO 9001 Quality environment.
Experience with Hardware and Software support.
Ability to manage own workload and prioritise calls.
Good communication skills (written, phone and in person).
Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop).

Desirable

Experience within a laboratory environment and/or software development environment.
Experience integrating instruments via serial/USB/Ethernet connections.
Knowledge of Oracle databases.
Understanding of GMP, GAMP or regulated software validation.
Experience delivering customer training.
Full UK driving licence.

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Product Support Specialist