Housing officer Work, Jobs in Pontypridd, Rct (with Salaries)

Housing Options Officer
Civic Recruitment Limited —Pontypridd
- Customer service
- Organisational skills
- Communication skills
Quick apply
Housing Solutions Officer
Civic Recruitment Limited —Pontypridd
- £22.52 an hour
- Full-time
- Communication skills
- Negotiation
Quick apply
17h
Complaints Officer
BRC Jobs —Merthyr Tydfil
- £30,914 a year
- Call to connect
- Computer literacy
- Databases
- Continuous improvement
- Referral programme
Quick apply
Registration Officer (RO) - Swansea *Updated: Closing date extended*
HM Land Registry —Swansea
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Support Officer
BRC Jobs —Port Talbot
- £13.50 - £15.50 an hour
- Full-time
- Communication skills
Quick apply
11d
Accommodation Support Officer
BRC Jobs —Cardiff
- £15 - £20 an hour
- Full-time
- Travel
- Organisational skills
- Referral programme
Quick apply
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
11d
Energy Efficiency Officer
Age Connects Neath Port Talbot —Neath
- £28,800 a year
- Part-time
- Supervising experience
- Project management
- In-person
- Sick pay
Quick apply
Probation Service Officer - Gwent (Caerphilly Wales)
HM Prison & Probation Service —Caerphilly
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Accommodation Support Officer
Civic Recruitment Limited —Newport
- £17.10 an hour
- Full-time
- Hybrid work
- Databases
- Maths
- Organisational skills
Quick apply
Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth
Wales & West Housing —Llanishen
- £45,436 - £54,373 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Home adaptations team leader
Bridgend County Care and Repair —Bridgend
- £34,542 a year
- Full-time
- Management
- Programmable logic controllers
- In-person
- Annual leave
Quick apply
10d
Design Out Crime Officer
South Wales Police —Bridgend
- £37,020 - £42,612 a year
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
7d
Commercial Property and Acquisitions Manager
Hafod —Cardiff
- £52,500 a year
- Full-time
- Project management
- No degree
- Negotiation
Internal Communications Business Partner
United Welsh —Caerphilly
- £45,672 a year
- Full-time
- Communication skills
11d
Healthy Homes Coordinator
Hedyn —Malpas
- £30,064.67 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
3d
Scheme Support Officer
Pobl Group —Merthyr Tydfil
- £25,877.80 a year
- Full-time
Probation Service Officer - Gwent (Newport Wales)
HM Prison & Probation Service —Newport
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Support Officer TAFF176*
Taff Housing Association —Abergavenny
- £28,264 a year
- Full-time
- Employee assistance programme
Quick apply
Purchase Ledger Officer / Swyddog y Llyfr Prynu
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Annual leave
- Employee assistance programme
2d

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Housing Options Officer

Civic Recruitment Limited
Pontypridd

Quick apply

Job details

Fixed term contract

Qualifications

Stakeholder collaboration
Customer service
Case note recording
Case record updates
Experience working with individuals experiencing homelessness
Partnership building
Organisational skills
Tenancy sustainment support
Safeguarding procedures
Communication skills
Negotiation

Full job description

6 Month Contract With A Local Authority

Job Purpose

The Housing Solutions Officer delivers a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014. The role focuses on early intervention, working proactively with individuals and families at risk of homelessness to prevent housing crises, provide tailored housing solutions, and achieve sustainable long-term housing outcomes. The postholder manages a varied caseload, undertakes statutory homelessness assessments, and works collaboratively with internal teams, landlords, and partner agencies to ensure legal duties are met and customers receive effective support.

Key Responsibilities

Deliver housing advice and homelessness prevention services in line with the Housing (Wales) Act 2014.
Assess households at risk of homelessness and develop personalised housing plans to prevent or relieve homelessness.
Conduct statutory homelessness assessments and make decisions under the relevant sections of the Housing (Wales) Act 2014.
Provide clear advice on housing options, eligibility for assistance, and alternative accommodation.
Negotiate with landlords, family members and other parties to prevent homelessness and sustain tenancies.
Manage a caseload effectively, ensuring statutory timescales and quality standards are achieved.
Arrange temporary or emergency accommodation where required and coordinate referrals to appropriate services.
Maintain accurate case records, prepare legal decision letters, and ensure compliance with legislative requirements.
Work in partnership with statutory, voluntary and community organisations to support customers with complex housing needs.
Identify safeguarding concerns, fraud, or high-risk cases and make appropriate referrals.
Participate in outreach work, home visits, duty rotas and the Out of Hours On-Call service as required.
Contribute to service performance targets, including reducing homelessness and minimising the use of temporary accommodation.

Requirements

Essential

Experience delivering homelessness prevention or housing advice services within a statutory housing environment.
Strong working knowledge of the Housing (Wales) Act 2014, including Prevention, Relief and Final Duty provisions.
Experience managing complex casework and making legally robust housing decisions.
Knowledge of housing legislation, private sector tenancy law and relevant case law.
Excellent communication, negotiation and interpersonal skills.
Ability to build effective relationships with customers, landlords and partner organisations.
Strong organisational skills with the ability to manage competing priorities in a fast-paced environment.
Ability to produce accurate records and clear written correspondence.
Commitment to providing high-quality, customer-focused services.
Ability to work independently and collaboratively as part of a team.

Desirable

Experience using the Abritas housing management system.
Experience working with vulnerable individuals or those with complex support needs.
Knowledge of safeguarding procedures and multi-agency working.
Experience participating in emergency or out-of-hours housing services.

Additional Information

Location: Office-based with community outreach and home visits as required.
Hours per week: As per contract.
Payment: Bi-weekly.
Contract: Fixed-term for 6 months.

Quick apply

Refine Your Search

housing officer jobs in pontypridd, rct

Housing Options Officer

Housing Solutions Officer

Complaints Officer

Registration Officer (RO) - Swansea Updated: Closing date extended

Support Officer

Accommodation Support Officer

Housing Support Officer Full Time

Energy Efficiency Officer

Probation Service Officer - Gwent (Caerphilly Wales)

Accommodation Support Officer

Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth

Home adaptations team leader

Design Out Crime Officer

Commercial Property and Acquisitions Manager

Internal Communications Business Partner

Healthy Homes Coordinator

Scheme Support Officer

Probation Service Officer - Gwent (Newport Wales)

Support Officer TAFF176*

Purchase Ledger Officer / Swyddog y Llyfr Prynu

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6 Month Contract With A Local Authority

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