Housekeeping manager Work, Jobs in Poyle, Bkm (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
14d
Housekeeping Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Full-time
- Hotel
- Guest services
- Free parking
- Annual leave
House Manager / Housekeeper/Family Cook – Cobham, Surrey up to £55k
Surrey Housekeepers —Cobham
- £50,000 - £55,000 a year
- Full-time
Quality Manager - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
10d
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Housekeeping Manager
Premier Inn —London
- Up to £42,750 a year
- Full-time
- Management
- Hotel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- In-person
Hotel Operations Manager
Planet Lodges UK Hospitality Ltd —London
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Lounge Housekeeping Supervisor
DO & CO Airline Catering —Hounslow
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Referral programme
Quick apply
7d
Senior Housekeeper Supervisor Jobs London | UHNW Private Household | £60,000 +
Surrey Housekeepers —London
- £60,000 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
12d
Supervisor
Paul Smith —London
- Customer service
- IT
- Employee discount
13d
Housekeeper / Toilet Attendant
Langosteria —London
- Weekend availability
- Hospitality
- Maintenance
- Hotel
Quick apply
14d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Cluster Housekeeping Manager
MCR Property Group Ltd —London
- £35,000 - £40,000 a year
- Weekend availability
- Maintenance
- Hotel
- Supervising experience
Quick apply
Assistant Manager Housekeeping
Hyatt Regency London - The Churchill —London
- Full-time
- Bar
- Management
- Hotel
- Employee assistance programme
- Employee discount
Housekeeping Porter
At Sloane —Chelsea
- £16.50 - £17.50 an hour
- Part-time
- English
- Hotel
- Communication skills
- Annual leave
- Referral programme
Quick apply
4d
Store Manager
Between the Lines Ltd —Godalming
- From £30,000 a year
- Weekend availability
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
6d
Rooms Division Manager
DoubleTree by Hilton London Angel Kings Cross —London
- Weekend availability
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
14 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

housekeeping manager jobs in poyle, bkm

Duty Manager

Housekeeping Supervisor

House Manager / Housekeeper/Family Cook – Cobham, Surrey up to £55k

Quality Manager - Sheraton Heathrow Hotel

Front Office Manager (M/F/X)

Operations Assistant Manager, Serviced Apartments

Housekeeping Manager

Lead Housekeeper

Hotel Operations Manager

Lounge Housekeeping Supervisor

Senior Housekeeper Supervisor Jobs London | UHNW Private Household | £60,000 +

Supervisor

Housekeeper / Toilet Attendant

Zara Covent Garden Customer Experience Manager

Assistant General Manager

Cluster Housekeeping Manager

Assistant Manager Housekeeping

Housekeeping Porter

Store Manager

Rooms Division Manager

I want to receive the latest job alerts for housekeeping manager in poyle, bkm

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