Deputy manager Work, Jobs in Premier Park (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Deputy Manager
Greensleeves Care —London
- Full-time
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Deputy Manager
Blossom Tree Montessori —Pinner
- £37,700 - £43,700 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Deputy Manager- Woodland Court
Active Care Group —Caterham
- £36,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Deputy Manager – Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £35,000 - £40,000 a year
- Full-time
- Google Suite
- Management
- Rehabilitation centre
- Free parking
- Health & wellbeing programme
Quick apply
3d
Deputy Manager
Signature Senior Lifestyle —Reigate
- £62,000 - £65,000 a year
- Management
- Nursing home
- Travel
- Annual leave
- Employee assistance programme
Deputy Manager
Integral Care Group —Purley
- £37,500 - £46,000 a year
- Weekend availability
- Supervising experience
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Respite Service Deputy Manager
Surrey Choices Ltd —Woking
- £31,540 - £33,210 a year
- Full-time
- Management
- Supervising experience
- Project management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Deputy Manager
Grandir UK —Surbiton
- £16 - £20 an hour
- Full-time
- Preschool
- In-person
- Annual leave
- Employee discount
Quick apply
Team Leader
Curam Domi Group —North West London
- £35,000 - £400,000 a year
- Full-time
- Supervising experience
- Driving
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
14d
Deputy Club Operations Manager
Pine Ridge Golf Club —Camberley
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Manager
Iceland —London
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Deputy General Manager
Lane7 - Camden —London
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
11d
Deputy Manager
Silver Birch Care Holdings —Harrow
- £19.75 an hour
- Weekend availability
- Supervising experience
- Driving
- Employee assistance programme
- Referral programme
Senior Deputy Store Manager
Schuh —London
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
Deputy Care Manager (Domiciliary Care)
Starling Homecare —St Albans
- £27,000 - £30,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
Quick apply
10d
Deputy Manager - Barnet Mencap
Mencap —Barnet
- £30,328 a year
- Call to connect
- Supervising experience
- IT
- Communication skills
- Annual leave
Quick apply
Deputy General Manager
Restaurant Associates —London
- £50,000 a year
- Monday to Friday
- Hospitality
- Organisational skills
- IT
- Employee discount
14d
Deputy Manager
Marieshields Limited —London
- £36,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Free parking
Quick apply

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Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

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Refine Your Search

deputy manager jobs in premier park

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