Accommodation Work, Jobs in Preston, Eng (with Salaries)

Travel Support Advisor Air & Ground
dnata —Preston
- Computer literacy
- Hotel
- Typing
Support Worker - Days
Priory Group —Preston
- £13.75 an hour
- Weekend availability
- Care plans
- Communication skills
- Referral programme
Sales Executive - Fully Remote
Haier Europe —Preston
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
11d
Sales Counter Assistant
Avnet —Preston
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
Customer Service Advisor
MCR Property Group Ltd —Preston
- £14 an hour
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
5d
Support Worker
Priory Group —Leyland
- Part-time
- Care plans
- Communication skills
- Referral programme
Associate Driver
Alliance Healthcare —Preston
- Full-time
- Customer service
- Organisational skills
- Time management
- Employee assistance programme
- Employee discount
8d
Housekeeper/Cleaner
City Studios Preston —Preston
- From £12.71 an hour
- Temporary
- Hospitality
- Customer service
- Computer literacy
Quick apply
Warehouse Equipment Operator
Amazon Warehouse —Liverpool
- £14.30 an hour
- Overtime
- No experience needed
- Flexitime
- Flexible schedule
3d
Accommodation Services Advisor
University of Lancashire —Preston
- £26,707 - £29,588 a year
- Part-time
- Databases
- University
- IT
- Annual leave
6d
Kennel Assistant
Keepers Cottage Boarding Kennels —Knowsley
- £12.71 an hour
- Weekend availability
- Management
- Medication administration
- Heavy lifting
Quick apply
12d
Restaurant Crew Member
Burger King UK —Preston
- £8.00 - £13.21 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
4d
Housekeeper/Cleaner
The Coastal Collection —Thornton Cleveleys
- £14 - £20 an hour
- Part-time
- No experience needed
- English
- Cleaning
- Free parking
- Employee discount
Quick apply
5d
Mental Health and Homelessness Support Worker
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Full-time
1d
Night Concierge
Saha —Preston
- £26,227.50 a year
- Weekend availability
- Annual leave
- Sick pay
Student Experience Team Member
Unite Students —Lancaster
- £26,500 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Crew Booking Coordinator
Knight Rigging Services —Poulton le Fylde
- From £28,000 a year
- Full-time
- Microsoft Word
- Travel
- Accounting
- Free parking
Quick apply
12h
Maintenance Assistant
Lancaster House Hotel —Lancaster
- £13.65 an hour
- Full-time
- Customer service
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
8d
Support Worker - Days
Priory —Preston
- £13.75 an hour
- Weekend availability
- Care plans
- Communication skills
- Referral programme
Quick apply
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing

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Travel Support Advisor Air & Ground

dnata -
Preston

Apply Now

Job details

Permanent

Qualifications

Travel arrangements
Stakeholder collaboration
Computer literacy
GCSE
UK GDPR
Numeracy
General Data Protection Regulation (GDPR)
Aviation passenger services
Customer support
Customer interaction
Typing
Multidisciplinary collaboration
Communication skills

Full job description

Job Title: Travel Support Advisor – Air & Ground Operations

Location: Leyland, Preston

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.

We are now recruiting for a Travel Support Advisor to manage and action involuntary changes to customer travel arrangements, including airline schedule changes, flight cancellations, ticketing deadlines, and ground service modifications. This role ensures timely communication with customers and effective resolution of disruptions, working in a customer-centric manner to minimize inconvenience and protect business interests.

Job Accountabilities

Monitor and manage electronic airline queues, ensuring timely action and clearance in line with agreed performance targets
Process airline notifications promptly to ensure tickets are issued within required timeframes
Coordinate changes to air travel arrangements, including necessary updates to associated services such as hotel bookings, transfers, and car hire
Communicate flight schedule changes to direct customers and travel agents via phone, email, etc., and update all affected package components and documentation accordingly
Apply ABTA/ATOL guidelines to ensure customer arrangements comply with industry and company policies
Provide support during crisis situations (e.g. adverse weather, natural disasters, political unrest) to maintain customer service continuity
Inform customers and agents of accommodation renovations and manage any resulting changes, including relocations due to hotel closures, overbookings, or major refurbishments
Respond to supplier communications within 72 hours and update customers or agents with relevant changes
Negotiate with suppliers to secure the best possible outcomes for both the customer and the business
Uphold GDPR standards and maintain a consistently professional approach in all interactions
Collaborate effectively with team members and cross-functional teams to resolve customer issues
Take ownership of personal development to enhance the customer experience
Support the team manager in achieving service level targets and provide feedback on system issues and improvement opportunities
Consistently demonstrate dnata Travel Group’s Vision, Mission, and Values in daily work

To be considered for this role, we need you to have the following skills, experience and qualifications:

GCSE Grade A*-C/9-4 in English and Maths or equivalent
Great communication skills – verbal & written
Able to deliver a difficult message with empathy and remain calm
Customer focussed
IT literate with great keyboard skills
Accuracy and attention to detail
Great team player with a positive attitude
Problem solving skills
Adaptable and able to work under pressure
Numerate

Desirable:

Experience with GDS /travel systems
Previous travel industry or contact centre experience

Apply Now

Refine Your Search

accommodation jobs in preston, eng

Travel Support Advisor Air & Ground

Support Worker - Days

Sales Executive - Fully Remote

Sales Counter Assistant

Customer Service Advisor

Support Worker

Associate Driver

Housekeeper/Cleaner

Warehouse Equipment Operator

Accommodation Services Advisor

Kennel Assistant

Restaurant Crew Member

Housekeeper/Cleaner

Mental Health and Homelessness Support Worker

Night Concierge

Student Experience Team Member

Crew Booking Coordinator

Maintenance Assistant

Support Worker - Days

Travel Support Advisor Air & Ground

I want to receive the latest job alerts for accommodation in preston, eng

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