Technical support specialist Work, Jobs in Radnage, Bkm (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Field Trials Specialist
Wild Bioscience —Abingdon
- Full-time
- Hybrid work
- Data analysis skills
- Travel
- In-person
Quick apply
PFP & Fire Door Compartmentation Surveyor
Adaston —High Wycombe
- £40,000 - £46,000 a year
- Full-time
- English
- Travel
- Communication skills
- Work from home
- Life insurance
Quick apply
13h
Senior Technical Project Manager – Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
Quick apply
8d
Maintenance
H Plus Care Ltd —Maidenhead
- £24,420 - £30,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
Quick apply
Technical Manager – Automotive Coatings & Peelable Paint Systems
Cardip (UK) Ltd —Aylesbury
- £37,000 - £47,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
8d
Operational Support Officer
HM Courts & Tribunal Service —High Wycombe
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
10d
Facilities Management and Compliance Lead
SouthOxfordshireAndVale —Abingdon
- £52,892 - £58,923 a year
- Maintenance
- Project management
- Continuous improvement
- Flexible schedule
Quick apply
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Technical Product Chemist
GBR Technology Limited —Reading
- £28,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Free parking
- Profit sharing
Quick apply
3d
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Log Cabin Installer
Norwegian Log Buildings Ltd —Twyford
- £28,000 - £33,000 a year
- Overtime
- Carpentry
- English
- Travel
- Annual leave
- Sick pay
Quick apply
9d
Onsite Warehouse Support Specialist
ShipBob, Inc. —Abingdon
- Full-time
- English
- IT
- In-person
Quick apply
Technical Support & Calibration Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Microsoft Office
- Communication skills
- Mechanical knowledge
- Free parking
7d
APQP Specialist - 12m Inside IR35 Contractor
Safran Engineering Services UK Limited —Pitstone
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply

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technical support specialist jobs near radnage, bkm

Technical Support Specialist

GN Group -
Bicester

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Job details

Full-time

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in radnage, bkm

Technical Support Specialist

FGA Technical Support & Warranty Executive

Field Trials Specialist

PFP & Fire Door Compartmentation Surveyor

Senior Technical Project Manager – Data Centres & Enterprise Infrastructure

Maintenance

Technical Manager – Automotive Coatings & Peelable Paint Systems

Operational Support Officer

User Services Specialist

Facilities Management and Compliance Lead

IT End-User Support Specialist

Technical Product Chemist

Solution Architect (DV Security Clearance)

People Systems Coordinator

HR Specialist

Technical Support Engineer (US hours)

Log Cabin Installer

Onsite Warehouse Support Specialist

Technical Support & Calibration Technician (Office-Based)

APQP Specialist - 12m Inside IR35 Contractor

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