Executive/ senior Work, Jobs in Ravenshead, Ntt (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
14d
Head of Resourcing and Reward based at Derby
MHA —Derby
- £80,000 a year
- Full-time
- Hybrid work
- Leadership
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
12d
SEO Executive/ Senior SEO Executive
Atomic —Nottingham
- Hybrid work
- Annual leave
- Flexible schedule
Director of Community Services
Veriano Community & Enterprise Services Ltd —Sheffield
- £6,500 - £8,700 a month
- Full-time
- Management
- Supervising experience
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Group Finance Business Partner
Mortgage Advice Bureau —Derby
- Up to £70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Live Sales Executive
PokeRand —Mansfield
- £32,000 - £60,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
8d
Senior Sales Executive (Saas Solutions)
Microlise —Nottingham
- From £65,000 a year
- Sales
- Salesforce
- Communication skills
- Employee assistance programme
12d
Senior Employee Relations Consultant - 14 mth FTC
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Head of Control and Planning
Health Transportation Group UK LTD —Lincoln
- £60,000 a year
- Full-time
- Management
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
5d
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
14d
Account Executive
Ideagen —Ruddington
- Remote
- Sales
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
14d
Director of Business Services
Plasztik Kartya Print & Business Services Ltd —Sheffield
- £49,000 - £100,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Bereavement leave
Quick apply
Senior Account Manager
Microlise —Nottingham
- From £45,000 a year
- Negotiation
- Employee assistance programme
- Employee discount
Senior Employee Relations Consultant - 14 mth FTC
Experian —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Quick apply
Lead Generation Executive
Auto 4 Ltd —Nottingham
- Up to £30,000 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
7d
Director of Approvals
Health Research Authority —Nottingham
- £90,900 - £113,625 a year
- Full-time
- Hybrid work
- AI
Customer Resolution & Safeguarding Lead
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
8d

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Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
14 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

executive/ senior jobs in ravenshead, ntt

Customer Support Team Leader & Account Manager

Head of Resourcing and Reward based at Derby

Senior Operational Leader - Ilkeston

SEO Executive/ Senior SEO Executive

Director of Community Services

Group Finance Business Partner

Live Sales Executive

Senior Sales Executive (Saas Solutions)

Senior Employee Relations Consultant - 14 mth FTC

Senior Complaints Insight Specialist

Head of Control and Planning

Executive Assistant

Account Executive

Business Development Executive

Director of Business Services

Senior Account Manager

Senior Employee Relations Consultant - 14 mth FTC

Lead Generation Executive

Director of Approvals

Customer Resolution & Safeguarding Lead

I want to receive the latest job alerts for executive/ senior in ravenshead, ntt

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