Service desk technician Work, Jobs in Reading, Brk (with Salaries)

IT Support Technician
Intouch Tech (UK) —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Computer networking
- Free parking
- Work from home
Quick apply
5d
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Computer networking
- Employee discount
Quick apply
Theatre Technician
Farnham Maltings —Farnham
- £13.71 an hour
- Part-time
- Maintenance
- Organisational skills
- Computer skills
- Store discount
- Employee discount
Quick apply
13d
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
12d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
5d
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
Fabric Technician
JLL —Reading
- Overtime
- Carpentry
- Communication skills
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Training & development
- Free parking
- Annual leave
Quick apply
Fabric Technician
JIK-Integral UK Limited —Reading
- Overtime
- Carpentry
- In-person
- Communication skills
Quick apply
Automotive Service Advisor
Ashley MOT & Service Centre —Walton-on-Thames
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Annual leave
Quick apply
Medical Physiotherapy Technician
Frimley Health NHS Foundation Trust —Slough
- £27,106 - £28,850 a year
- Full-time
- Patient care
- Organisational skills
- Front desk
3d
Structured Cabling Technician (CIS)
Skanska —Middlesex
- Bereavement leave
2h
Specialist Mechanical Technician
University of Surrey —Guildford
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- Computer literacy
- University
- Relocation assistance
- Annual leave
1d
Nail Technician
Polaris Dreams UK —Newbury
- £12.71 - £14.00 an hour
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
Multi Skilled Electrical Shift Technician
Dalkia —Woking
- £44,000 - £45,000 a year
- Full-time
- Travel
- Mechanical knowledge
- Employee assistance programme
- Employee discount
12d
Nail Technician
My Beauty Box Co —West Drayton
- Up to £0.29 an hour
- Part-time
- Social media management
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
1d

I want to receive the latest job alerts for service desk technician in reading, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk technician jobs near reading, brk

IT Support Technician

Intouch Tech (UK) -
Farnborough

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Free parking
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
Ticket management
Computer networking
SharePoint
Customer support
Customer interaction
Communication skills
Help desk

Full job description

IT Support Technician Service Desk — First & Second Line

Location: Aldershot, Hampshire — office-based, with a possible future move to Farnborough

Salary: £30,000–£34,000 per year, depending on experience (up to £36,000 for candidates with strong MSP experience)

Job type: Full-time, Permanent Working pattern: Monday to Friday, office-based Work location: In person, with occasional flexibility to work from home when needed, and occasional travel to customer sites

About Intouch Tech - Intouch Tech provides managed IT support, cyber security, Microsoft 365 and business technology services to UK organisations. We work with businesses that need reliable technical support, clear communication and secure technology that helps them operate effectively.

We're looking for an IT Support Technician to join our service desk team. This is a hands-on, customer-facing role for someone who genuinely enjoys talking to people, is confident on the phone, and takes pride in resolving issues quickly — ideally on the first call.

The role As an IT Support Technician, you'll be a key point of contact for our customers, handling first and second line support requests across Microsoft 365, Windows, cloud services and general IT queries. You'll aim to resolve issues at first point of contact wherever possible, escalating only when needed. You'll also get involved in customer onboarding from time to time, and occasionally visit customer sites, so a full UK driving licence is beneficial.

Key responsibilities Answer incoming support calls and tickets from business customers, aiming to resolve issues on first contact. Provide first and second line technical support across Microsoft 365, Windows, devices, networks and cloud services. Support day-to-day Microsoft 365 administration — users, mailboxes, passwords, MFA and general account queries. Troubleshoot common Outlook, Teams, OneDrive, SharePoint and Windows issues. Log, document and escalate tickets clearly and professionally. Assist with customer onboarding tasks as required. Occasionally travel to customer sites to support on-site issues or projects. Communicate clearly and confidently with customers, keeping them updated and setting realistic expectations. Liaise with third-party vendors where required.

Essential skills and experience Strong communication skills — confident and friendly on the phone and face-to-face. A genuine interest in IT and technology. Some experience in an IT support or service desk role. Comfortable troubleshooting everyday technical issues for business users. Good attention to detail and documentation habits. Ability to manage multiple tickets and priorities calmly. A full UK driving licence (or willingness to obtain one) for occasional customer site visits.

Desirable skills The following would be an advantage but are not essential: Experience working in an MSP (managed service provider) or MSSP environment. Familiarity with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID). Basic networking knowledge (Wi-Fi, routers, VPNs). Experience with customer onboarding. Any relevant IT certifications.

What we're looking for - We're looking for someone personable, reliable and genuinely interested in technology — someone who's happy answering the phone, enjoys helping people, and wants to build a career in IT. Deep technical expertise isn't required from day one; we'll support your development across Microsoft 365, cyber security and beyond.

What we offer - Salary of £30,000–£34,000, depending on experience (up to £36,000 for strong MSP-experienced candidates). A supportive team environment with genuine scope to develop your skills. Exposure to Microsoft 365, cyber security, endpoint management and AI-related services. Company pension. Free / on-site parking. Private medical insurance. Occasional flexibility to work from home when needed.

Schedule & location Monday to Friday, office-based. Based in Aldershot, Hampshire (GU11 1TQ). The office may move to Farnborough in the future.

How to apply Click Apply through Indeed to submit your application.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service desk technician jobs in reading, brk

IT Support Technician

Customer Support Technician

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Junior AV Engineer

Theatre Technician

IT Support Technician

Administrative Assistant (IT)

Service Desk Technician

IT Apprentice (Level 3 Information Communications Technician)

Fabric Technician

Network Engineer

Fabric Technician

Automotive Service Advisor

Medical Physiotherapy Technician

Structured Cabling Technician (CIS)

Specialist Mechanical Technician

Nail Technician

Multi Skilled Electrical Shift Technician

Nail Technician

I want to receive the latest job alerts for service desk technician in reading, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected