Home office Work, Jobs in Remote (with Salaries)

Call Analysts
Martec Europe Limited —Remote
- Up to £12.71 an hour
- Temporary
- Remote
- Microsoft Outlook
- English
- In-person
- Work from home
Quick apply
3d
Helpline Adviser
Scope —Remote
- £25,563.66 a year
- Full-time
- Customer service
- Annual leave
- Work from home
5d
Training Admin Assistant (23417)
Barnardo's —Remote
- £27,554 - £29,799 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
2d
Part Time Administrator
Taste The World —Remote
- £13.00 - £13.50 an hour
- Part-time
- Remote
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
5d
Construction Office Administrator
Orange Decorating Services Limited —Remote
- £14 - £16 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
5d
Administrator
Primetime Recruitment —Remote
- £26,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
8d
Marketing Assistant
The Table People —Remote
- £23,000 - £30,000 a year
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- English
- Work from home
Quick apply
Operations & Guest Experience Coordinator (Remote | Part-Time)
Allsquare Properties Group Limited —Remote
- £17.50 - £18.00 an hour
- Part-time
- Remote
- Hospitality
- Customer service
- English
- Work from home
Quick apply
5d
Finance Officer
Technology Services Group —Remote
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee assistance programme
Customer Services Representative
RefurbMAC —Remote
- Remote
- English
- Bachelor's degree
- Business
People Services Support Officer
Public Sector Resourcing —Remote
- £29,224 - £30,198 a year
- Full-time
- Remote
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
1d
Customer Service Coordinator
QA Limited —Remote
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8d
Executive Assistant (United Kingdom)
GitLab —Remote
- Full-time
- Remote
- English
- Administrative experience
- Leadership
- Employee stock purchase plan
- Annual leave
Sales & Customer Service Representative (Remote)
HOMEGO REMOVALS & PACKING LTD —Remote
- From £15 an hour
- Overtime
- Remote
- Spanish
- Sales
- Customer service
- Flexitime
- Work from home
Quick apply
6d
HSSC Inspector - Central East
Care Quality Commission —Remote
- £42,044 - £47,900 a year
- Full-time
- Remote
- In-person
- Annual leave
5d
Data Analyst
Capita —Remote
- Up to £40,000 a year
- Full-time
- Remote
- Microsoft Excel
- SQL
- Analysis skills
- Employee discount
3d
Medical Records Analyst
Medicolegal Midwives —Remote
- £22.75 - £34.75 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
- Work from home
Quick apply
3d
Customer Success Consultant - Hospitality
Frontline Performance Group —Remote
- £43,000 - £45,000 a year
- Full-time
- Hospitality
- Hotel
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
11d
Sales Support Administrator
MAN Truck & Bus UK —Remote
- Up to £28,000 a year
- Remote
- Time management
8d
Talking Therapies Course Administrator
Vita Health Group —Remote
- £24,882 a year
- Remote
- IT
- Communication skills
- Time management
1d

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Call Analysts

Martec Europe Limited
Remote

Quick apply

Job details

Temporary | Permanent | Part-time
Up to £12.71 an hour
3 days ago

Benefits

Work from home

Qualifications

Microsoft Outlook
GCSE
English
Quality assurance
Communication skills

Full job description

Call Analyst (Remote Working)

About the Role

We are looking for highly accurate and detail-oriented Call Analysts to join our team.

As a Call Analyst, you will listen to recorded conversations between customers and salespeople, assessing each call against our quality criteria. Your role is to ensure every call is scored accurately, consistently, and fairly, providing both objective scoring and constructive feedback where required.

Using our online quality monitoring platform, you will review customer enquiries and appointments, identify key information discussed during the call, and complete detailed scorecards in line with our scoring guidelines.

This is a role where accuracy is key. You will need to remain focused while listening to calls, follow detailed guidance, and make consistent decisions based on the evidence within each conversation.

The position is primarily home-based following successful completion of training.

Key Responsibilities

Listen to recorded customer and salesperson conversations.
Accurately score calls against detailed quality standards.
Record both objective and subjective feedback using our online platform.
Follow scoring guidance and quality procedures consistently.
Maintain a high level of accuracy across all work completed.
Meet individual quality and productivity targets.
Work independently while maintaining excellent attention to detail.

What We're Looking For

We're looking for people who:

Have exceptional attention to detail.
Can maintain concentration while completing repetitive tasks.
Are able to follow detailed written guidance accurately.
Have excellent listening skills.
Possess good written English and clear communication skills.
Are comfortable using computers and web-based systems.
Can work independently from home with minimal supervision.
Take pride in producing accurate, consistent work.

Previous quality assurance or call monitoring experience is beneficial but not essential, as full training will be provided.

Training & Recruitment Process

The interview and initial training are held in person at our Chesham office and attendance is essential.

Successful candidates will receive comprehensive training covering:

How to assess and score calls.
Understanding our scoring criteria.
Data protection and confidentiality requirements.
Practical scoring exercises using real examples.
Accuracy and consistency assessments.

Following successful completion of training and demonstration of the required quality standards, you will transition to working remotely.

Ongoing coaching, feedback and support will be provided throughout your probation period.

Home Working Requirements

To work remotely you will need:

Your own computer or laptop.
Reliable broadband internet.
A quiet working environment free from distractions during your shift.
The ability to work independently while maintaining productivity and quality standards.

What We Offer

Primarily remote working after successful completion of in-person training.
Full training and ongoing support.
Permanent and temporary positions available.
Flexible shift patterns.
Performance bonus scheme following successful completion of a three-month probation.
28 days' holiday (pro rata).
Monthly contribution towards broadband

Job Types: Part-time, Permanent

Pay: Up to £12.71 per hour

Benefits:

Work from home

Application question(s):

If selected, are you able to attend an in-person interview at our Chesham office and the required training if successful?

Work Location: Remote

Quick apply

Refine Your Search

home office jobs in remote

Call Analysts

Helpline Adviser

Training Admin Assistant (23417)

Part Time Administrator

Construction Office Administrator

Administrator

Marketing Assistant

Operations & Guest Experience Coordinator (Remote | Part-Time)

Finance Officer

Customer Services Representative

People Services Support Officer

Customer Service Coordinator

Executive Assistant (United Kingdom)

Sales & Customer Service Representative (Remote)

HSSC Inspector - Central East

Data Analyst

Medical Records Analyst

Customer Success Consultant - Hospitality

Sales Support Administrator

Talking Therapies Course Administrator

I want to receive the latest job alerts for home office in remote

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