Receptionist Work, Jobs in Rhyl, Den (with Salaries)

Customer Care Coordinator
Castle Green Homes —St. Asaph
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Life insurance
Quick apply
5h
Clerical Officer/Receptionist
Betsi Cadwaladr University Health Board —Rhyl
- £26,300 a year
- Part-time
- Hospital
- Front desk
2d
SDEC Receptionist
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,813 - £27,890 a year
- Overtime
- Administrative experience
- Organisational skills
- Front desk
3d
Receptionist/Legal Secretarial Support
Swayne Johnson Solicitors —Llandudno
- £24,000 - £24,500 a year
- Full-time
- Front desk
- Typing
- In-person
- Sick pay
Quick apply
14d
Relief Admin Support
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
3d
Administrator Veterinary Receptionist
Grange Veterinary Hospital —Mold
- £13.00 - £13.50 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Hotel Receptionist
The Goat Restaurant —Llandudno
- £12.71 an hour
- Part-time
- Hospitality
- Computer literacy
- Hotel
- Employee discount
Quick apply
Trainee Dental Nurse/Receptionist or Qualified Dental Nurse
Smilebay —Deeside
- £8.50 - £15.00 an hour
- Full-time
- In-person
- Communication skills
Quick apply
7d
Bar staff and Night porter with reception duties
Winchmore Hotel Ltd —Llandudno
- Up to £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
Quick apply
Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)
Greenacre Orthodontics —Deeside
- From £12.78 an hour
- Part-time
- In-person
- Communication skills
- Office experience
- Free parking
Quick apply
14d
Host / Reception Team Member
Village Hotels - St Davids - Reception / Nights —Ewloe
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Medical Receptionist/Administration - 6 Months Fixed Term Maternity Cover
Plas Meddyg Surgery —Rhuthun
- £12.71 an hour
- Temporary
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
11d
Receptionist
No.22 Implants and Aesthetic Dentistry —Wirral
- £13.00 - £14.50 an hour
- Part-time
- English
- Accounting
- In-person
Quick apply
3d
Family Hub Navigator
First Steps Enterprise Limited —Liverpool
- £14.02 an hour
- Part-time
- Experience working with children
- Organisational skills
- Front desk
Quick apply
Care Home Administrator
Bod Hyfryd Care Home —Flint
- £29,000 a year
- Full-time
- Human resources
- Contracts
- Front desk
- Paid training
- Annual leave
Quick apply
9d
Secretary/PA
Gutterman Services —Liverpool
- £450 - £500 a week
- Weekend availability
- Remote
- Administrative experience
- QuickBooks
- Organisational skills
- Flexitime
- Work from home
Quick apply
2h
Qualified Dental Nurse/Receptionist
Grosvenor Dental Surgery —Mold
- £25,000 - £25,500 a year
- Part-time
- English
- Patient care
- Organisational skills
Quick apply
7d
Reception Team Member - Part Time
Travelodge —Eastham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Receptionist
Bond Turner —Liverpool
- Up to £23,135 a year
- Full-time
- CRM software
- Accounting
- Organisational skills
Quick apply
Cash Desk Volunteer (Clothing Shop)
British Heart Foundation —Rhyl
- Cash handling
- Employee discount

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Customer Care Coordinator

Castle Green Homes -
St. Asaph

Quick apply

Job details

Permanent | Full-time
5 hours ago

Benefits

Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Front desk
Customer interaction
Communication skills
A Level

Full job description

Job Specification: Customer Care Coordinator

Position: Customer Care Coordinator

Job Description:

As a Customer Care Coordinator at Castle Green Homes, you will play a vital role in ensuring the seamless management of the Willow portal and providing outstanding support to the Customer Care team. Your primary responsibilities will revolve around responding to customer repair requests and inquiries promptly, contributing to enhancing the overall customer journey and maintaining the company's high NHBC rating. Additionally, you will be involved in developing reporting systems to identify customer issues and complaints' root causes, as well as coordinating appointments and communication with various stakeholders.

Key Responsibilities:

Willow Portal Management: Handle customer repair requests and communications via the Willow portal, ensuring timely responses and resolutions to meet or exceed customer expectations.

Administrative Support: Provide administrative assistance to the Customer Care team, maintaining accurate records, managing documentation, and handling day-to-day operational tasks.

Customer Service Improvement: Actively contribute to enhancing the overall service delivery to customers by identifying areas for improvement in the customer journey and proposing actionable solutions.

NHBC Survey Management: Promote and actively contribute to the management of NHBC 8-week and 9-month surveys to maintain Castle Green Homes' 5-star rating.

Develop and maintain reporting systems to analyse customer issues and complaints, extracting valuable insights to be shared with the Senior Management team.

Appointment Scheduling: Efficiently schedule appointments between customers, Castle Green Technicians, and external contractors/suppliers, ensuring optimal coordination and communication.

Interdepartmental Liaison: Collaborate with other departments and external partners and stakeholders when necessary to facilitate smooth operations and customer support.

Reception Support: As required, assist with main Reception duties on an ad hoc basis, such as providing cover during periods of absence.

Adaptability: Demonstrate the ability to handle multiple tasks and prioritise workloads effectively to meet deadlines and maintain excellent customer service standards.

Required Skills:

Prioritisation: Strong ability to prioritise and organize workloads efficiently, ensuring timely resolution of customer queries and issues.

Communication Skills: Excellent telephone manners and written communication skills to interact with customers and stakeholders professionally.

Team Player: Capable of working effectively as part of a team, collaborating with colleagues to achieve common goals.

Initiative: Able to work independently and unsupervised, managing your own schedule and taking the initiative to handle tasks effectively.

Benefits:

Company events
Company pension
Life insurance
On-site parking
Private medical insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

St Asaph

Education:

A-Level or equivalent (preferred)

Work Location:

In person

Job Types: Permanent, Full-time

Benefits:

Company events
Company pension
Private medical insurance

Ability to commute/relocate:

St. Asaph LL17 0LJ: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Housebuilding Industry: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in rhyl, den

Customer Care Coordinator

Clerical Officer/Receptionist

SDEC Receptionist

Receptionist/Legal Secretarial Support

Relief Admin Support

Administrator Veterinary Receptionist

Hotel Receptionist

Trainee Dental Nurse/Receptionist or Qualified Dental Nurse

Bar staff and Night porter with reception duties

Healthcare receptionist and administrative co-ordinator (Orthodontics / Dental)

Host / Reception Team Member

Medical Receptionist/Administration - 6 Months Fixed Term Maternity Cover

Receptionist

Family Hub Navigator

Care Home Administrator

Secretary/PA

Qualified Dental Nurse/Receptionist

Reception Team Member - Part Time

Receptionist

Cash Desk Volunteer (Clothing Shop)

I want to receive the latest job alerts for receptionist in rhyl, den

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