Operations agent Work, Jobs in Rochester, Ken (with Salaries)

Operations Support Agent
FedEx EU —Maidstone
- £14.02 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
5d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Continuous improvement
- AI
- Employee discount
- Referral programme
Insurance Sales Agent
Neilson Financial Services —Ashford
- £27,500 - £40,000 a year
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Surface Access Agent - 20hrs per week - FTC Exp 30th November 2026
London Southend Airport —Southend-on-Sea
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Freight Forwarder
JAGER FREIGHT LTD —Grays
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
12d
Onboarding Specialist
ELLA Digital —Royal Tunbridge Wells
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Organisational skills
Quick apply
6d
Delivery Station Liaison Agent with Portuguese
Amazon UK Services Ltd. —Maidstone
- Full-time
- English
Service Cenre Operative Support
The Mansfield Group —Queenborough
- £12.75 - £13.10 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Commercial Support Assistant
AGI Global Logistics —Basildon
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
4d
Ramp Agent
Biggin Hill Airport Ltd —Westerham
- From £28,980 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5d
Membership Sales Advisor
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Care Team Leader
Wrisk —Rainham
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
Quick apply
4d
Quality Assurance Officer
Neilson Financial Services —Ashford
- From £27,000 a year
- No weekends
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Customer Care Associate - Enterprise (Turkey)
Choco —London
- Full-time
- Hybrid work
- Spanish
- English
12d
New Business Assistant
NPS Law —Canary Wharf
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
Corporate Banking Operations Assistant Vice President
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Communication skills
- Annual leave
10d
Site Agent
Octavius Infrastructure —Dartford
- Weekend availability
- Civil engineering
- Engineering
- No degree
- Annual leave
London Insurance Market Consultant | Specialty Insurance |London
Infosys —London
- Analysis skills
- Communication skills
Property Manager - Estate Agency (Greenwich SE10)
Goldwyn Knight —Greenwich
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
Quick apply
3d

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Operations Support Agent

FedEx EU -
Maidstone

Apply Now

Job details

Full-time
£14.02 an hour
5 days ago

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Communication skills

Full job description

We have an exciting opportunity for you to join our team of Operation Support Agents on a temporary 12-month contract.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Working hours: 40 hrs per week

Shift pattern: 06:00 to 15:00 (Monday to Friday)

Salary: £14.02 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.

What you will be doing:

Ensuring that customers' urgent packages get to the right place, on time
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
Entering data into our in-house tracking system
Running clear and effective communication and collaboration with the team, your manager, and other operations stations
Adhering to FedEx processes, procedures and controls, and regulatory requirements

What do you bring with you:

Good communication and social skills
Ability to work in a fast-paced environment with strict timelines
Ability to manage own time effectively with attention to detail

What do we offer:

Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.

Apply Now

Refine Your Search

operations agent jobs in rochester, ken

Operations Support Agent

Customer Service Specialist

Insurance Sales Agent

Surface Access Agent - 20hrs per week - FTC Exp 30th November 2026

Freight Forwarder

Onboarding Specialist

Delivery Station Liaison Agent with Portuguese

Service Cenre Operative Support

Commercial Support Assistant

Ramp Agent

Membership Sales Advisor

Customer Care Team Leader

Quality Assurance Officer

Day Concierge

Customer Care Associate - Enterprise (Turkey)

New Business Assistant

Corporate Banking Operations Assistant Vice President

Site Agent

London Insurance Market Consultant | Specialty Insurance |London

Property Manager - Estate Agency (Greenwich SE10)

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