Lead hand Work, Jobs in Roker, Twr (with Salaries)

Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
Sales Team Manager
TROO LTD —Sunderland
- £42,000 - £50,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Gym membership
- Referral programme
Quick apply
Experts at Hand Lead
South Tyneside Council —South Tyneside
- £53,460 a year
- Full-time
- Leadership
Training and Health & Safety Manager
UK Commercial Group Limited —Gateshead
- £35,000 - £50,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
Maintenance Handyman/woman
Blossom Hill Care Home —Sunderland
- From £13.50 an hour
- Full-time
- Schematics
- Customer service
- English
Quick apply
Field Care Supervisor
Helping Hands —Sunderland
- £26,500 - £28,500 a year
- Mentoring
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Retail Assistant
M.I.Dickson —South Shields
- From £12.21 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Store discount
- Employee discount
Quick apply
1d
Sales Team Lead - North East, UK
Modern Milkman —Gateshead
- £32,000 - £55,000 a year
- Weekend availability
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Lead Operator (Day Shift Manufacturing)
IPS Corporation —Newcastle upon Tyne
- Night shift
- ERP systems
- Continuous improvement
- Team management
Quick apply
11d
Casual Matchday Hospitality Bar Supervisor - Newcastle United Football Club
Sodexo —Newcastle upon Tyne
- £13.70 - £14.30 an hour
- Weekend availability
- Bar
- Management
- Supervising experience
Quick apply
Assistant Food & Beverage Manager - Spanish City
Spanish City (NE) Limited —Whitley Bay
- £13.15 an hour
- Weekend availability
- Bar
- Inventory control
- Customer service
Quick apply
Fast Track Management Programme
Travis Perkins plc —Hartlepool
- Full-time
- Leadership
Customer Service Manager
B&M Retail —Washington
- Weekend availability
- Team management
- Cash handling
- Leadership
- Employee discount
Football Tracking Technician (North)
Hawk-Eye Innovations (HEI) —Sunderland
- £13.00 - £18.20 an hour
- Weekend availability
- In-person
- Flexible schedule
17h
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
8d
Bershka Newcastle Menswear Responsible
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
Regional Operations Manager
Graysons Properties Ltd —Newcastle upon Tyne
- From £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick apply
11d
Management Trainee
SET THE PACE LIMITED —Middlesbrough
- From £28,500 a year
- Full-time
- Sales
- Business development
- Recruiting
- Free parking
Quick apply
12d
General Manager
Times Square Leisure Ltd —Newcastle upon Tyne
- £40,000 - £43,000 a year
- Weekend availability
- Bar
- Organisational skills
- In-person
Quick apply
6d

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Night Porter

The Roker Hotel
Sunderland

Quick apply

Job details

Zero hours contract
£12.96 an hour

Benefits

Free parking
Discounted or free food
Canteen
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Closing procedures
Premises locking and securing procedures
Internal department liaison
Lock and unlock routines
Bar service
Security
Guest services
Night audit bookkeeping
Hotel experience

Full job description

Overview

Job Description:

The 4* Roker Hotel in Sunderland are seeking to recruit a Night Porter on a Variable Contract, averaging 2 to 3 shifts per week. As Night Porter, responsibilities will include:

Receiving a hand-over from the Duty Manager and ensuring that all aspects of night service are dealt with in an efficient and effective manner,
Providing a warm welcome to guests on arrival at check-in and dealing with guest enquiries and resolving queries effectively
Ensuring that guest billing is accurate on check-out and payment is received on departure complying with hotel procedures
Ensuring the night audit function is completed accurately on a timely basis
Ensuring all entrances to the hotel and car park are locked at an appropriate time and full night security measures are followed for the safety of staff and guests. This includes all hotel emergency/fire evacuation procedures complying with Health & Safety requirements
Communicating effectively with the Front Office Manager and wider hotel team
Anticipate guests’ needs, wherever possible, in order to deliver exceptional quality of service and, in turn, guest satisfaction.
Maintaining good PR with guests/ customers at al times.

Team Work/Communication-

Promote a helpful and professional image within the department, ensuring full co operation is given to colleagues in other departments.
Maximise all sales opportunities, ensuring sales leads are passed to the Management
Report any maintenance problems and ensure they are rectified, specifically in relation to the comfort of guests and issues of Health and Safety.

Compliance-

To be fully conversant with the Reservations Policy and Procedures.
To follow the Hotel policy relating to guest comments and complaints.
To be fully aware of the security of the hotel and do at least 2 full walk arounds taking full viewing of all corridors and areas where external doors are located.
To be fully aware that it is against hotel policy for hotel staff to be on the property when not on a working shift and no un-authorised usage of bedrooms should take place at any given time. Night porters are not authorised to give staff accommodation unless authorised by management.
To comply with Company requirements relating for Fire and Health and Safety procedures.
To attend any training and departmental meetings, as required.
To contact the General or Assistant Manager in emergency cases straight away and if very serious contact Directors.
Ensure full compliance by the department to all issues of Hygiene, Health and Safety and Fire, as indicated by legislation and the Hotel and Company Health and Safety Manuals
To maintain standards of cleanliness within the hotel by working through the task sheet and signing off and then put into the audit pack

Security-

Maintain security of the hotel by completing walk arounds during the night and making sure the fire routes and external doors are checked at each walk around.

General Duties-

To undertake any other reasonable duties, as requested by a member of the Senior management team.
To deliver room services out of hours as to the company standard.
To serve on the bar for late night residents.
To service and setup function rooms according to the clients requirements.

As a Night Porter for Seaton Hospitality you will be required to carry out Physical tasks:

To be able to work on your feet for up duration of shift
Lift items of varying weight that will include items such as guests luggage, tables, chairs, kegs and any other item requested by management within reason
Be able to perform duties that will include reaching, kneeling and bending

Pay: £12.96 per hour

Benefits:

Canteen
Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

lead hand jobs in roker, twr

Night Porter

Team Manager - Operations

Sales Team Manager

Experts at Hand Lead

Training and Health & Safety Manager

Maintenance Handyman/woman

Field Care Supervisor

Retail Assistant

Sales Team Lead - North East, UK

Lead Operator (Day Shift Manufacturing)

Casual Matchday Hospitality Bar Supervisor - Newcastle United Football Club

Assistant Food & Beverage Manager - Spanish City

Fast Track Management Programme

Customer Service Manager

Football Tracking Technician (North)

Depot Transport Supervisor

Bershka Newcastle Menswear Responsible

Regional Operations Manager

Management Trainee

General Manager

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