Customer specialist Work, Jobs in Romford, Eng (with Salaries)

Business Support Co-ordinator
IQ Fire Solutions —Romford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Office
- Accounting
- In-person
Quick apply
20h
Field Sales Executive
Charity Link —Romford
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Warehouse Supervisor
Encon Insulation —Dagenham
- Full-time
- Management
- Microsoft Office
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
13d
Rehbilitation Specialist
Nuffield Health —Romford
- Up to £28,830 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Service Specialist (Maternity Cover) - Enfield
The Keyholding Company —Enfield
- £13.50 an hour
- 12 hour shift
- Customer service
- Communication skills
- Time management
- Employee assistance programme
Quick apply
5d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
7d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Customer Service/Receptionist
Banning Dental Group —London
- £14 - £17 an hour
- Weekend availability
- Microsoft Word
- Customer service
- Accounting
- Flexible schedule
Quick apply
6d
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Retail Supervisor
Farmfoods —Ilford
- £13.61 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
17h
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
2d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Administrator / Receptionist
Via Community Ltd —Redbridge
- £28,868 a year
- Part-time
- Customer service
- Front desk
- IT

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Business Support Co-ordinator

IQ Fire Solutions
Romford

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
20 hours ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Facilities management
Microsoft Office
Accounting
Payroll
Customer support

Full job description

Job Summary

Join Our Team

IQ Fire Solutions is a growing fire safety and life safety company providing maintenance, servicing and installation of fire alarm, smoke ventilation and life safety systems across London and the South East.

We’re looking for an organised, proactive and customer-focused Business Support Coordinator to join our friendly office team. This is a varied role where no two days are the same. You’ll be the link between our customers, engineers and suppliers, helping to ensure our maintenance division runs efficiently while delivering outstanding customer service.

If you’re highly organised, enjoy solving problems and thrive in a busy office environment, we’d love to hear from you.

Key Responsibilities

As a Business Support Coordinator, you will:

Answer incoming telephone calls and respond to customer enquiries professionally.
Manage emails and day-to-day office correspondence.
Schedule engineer visits and allocate work using our management system (Up-Tick).
Create new reactive and planned maintenance jobs.
Prepare quotations for maintenance contracts and remedial works.
Obtain equipment pricing from suppliers.
Follow up outstanding quotations.
Process engineer service reports and certificates.
Issue completed documentation to customers.
Create and send customer invoices.
Maintain accurate customer records and job information.
Liaise with specialist subcontractors and arrange site visits.
Order equipment, office supplies and engineer consumables.
Monitor outstanding tasks and ensure work is completed within agreed timescales.
Support the wider office team with general administrative duties.

What We’re Looking For

We’re looking for someone who is:

Highly organised with excellent attention to detail.
A confident communicator with a friendly and professional manner.
Able to manage multiple priorities in a fast-paced environment.
Customer focused with excellent telephone and email skills.
Comfortable using Microsoft Office and computer-based management systems.
A proactive team player who enjoys taking ownership of their work.
Reliable, punctual and committed to delivering high standards.

Previous experience in an administration, service coordination or customer support role is desirable. Experience within the fire, electrical, facilities management or maintenance industry would be an advantage but is not essential, as full training will be provided.

What We Offer

Salary to be discussed at interview, based on experience and suitability for the role.
Full-time, permanent position.
Ongoing training and development.
Opportunities for career progression.
Friendly, supportive team environment.
Modern office based in Romford.
On-Site Parking

Why Join IQ Fire Solutions?

At IQ Fire Solutions, we pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. We’re looking for someone who shares our values of professionalism, teamwork, honesty and attention to detail.

If you’re looking for a role where your contribution genuinely makes a difference and you want to be part of a growing, ambitious company, we’d love to hear from you.

Apply today and become part of the IQ Fire Solutions team.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in romford, eng

Business Support Co-ordinator

Field Sales Executive

Warehouse Supervisor

Customer Experience Specialist (Automotive)

Sales Assistant - UNIQLO Bluewater

Customer Support Specialist

Rehbilitation Specialist

Service Specialist (Maternity Cover) - Enfield

Zara Operations Store Specialist

Telephone Fundraiser - Full Time Contract (Remote)

Immigration Compliance Data Officer

Customer Success Specialist - Part time

Customer Service/Receptionist

Customer Engagement Specialist

Income Collection Officer

Apprentice Retail Supervisor

Customer Onboarding Specialist

Guest Services Specialist

Client Success Executive

Administrator / Receptionist

I want to receive the latest job alerts for customer specialist in romford, eng

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