Technical support Work, Jobs in Romford, Gtl (with Salaries)

24hr Service Desk & CCTV Monitoring Operator
Metro Security GB PLC —Romford
- From £26,385.96 a year
- Weekend availability
- English
- Free parking
Quick apply
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
11d
Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Analysis skills
- Annual leave
- Life insurance
Quick apply
5d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
11d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
7d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
3d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
6d
IT Support
Darso Digital Solutions —Epping
- £25,420.00 - £48,170.74 a year
- Part-time
- Customer service
- Windows
- In-person
- Life insurance
Quick apply
4h
Technical Support Manager – Anaerobic Digestion & Biogas
We Are Orchard —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Project management
- Work from home
- Sick pay
Quick apply
IT Build, Stock & Dispatch Technician
ITS Digital Ltd —Hertford
- £28,000 - £32,000 a year
- Full-time
- Schematics
- Microsoft Office
- IT
- Free parking
- Employee discount
Quick apply
12d
Graduate Technical Consultant
TAP CXM —London
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Gym membership
Quick apply
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
3d
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Analysis skills
- Organisational skills
3d
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Full Time - Trainee Sales and Technical Support
Leitz Tooling UK Ltd —Harlow
- £20,400 - £23,800 a year
- Full-time
- Sales
- English
- In-person
- Sick pay
Quick apply
5d

I want to receive the latest job alerts for technical support in romford, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

24hr Service Desk & CCTV Monitoring Operator

Metro Security GB PLC
Romford

Quick apply

Job details

Permanent | Full-time
From £26,385.96 a year

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

English

Full job description

Job Title: Control Room Service Desk & CCTV Monitoring Operator

Location: Romford (In-Office)

Job Type: Full-time, Permanent

Salary: £26,385.96 per year + Overtime paid at Time and a Half

Schedule: Shift pattern covering days, evenings, nights, weekends, and bank holidays

About the Role

Are you an exceptional communicator who thrives under pressure and enjoys technical problem-solving?

We are seeking a dedicated Control Room Service Desk & CCTV Monitoring Operator to join our team based in Romford. In this vital role, you will be the frontline support managing 1st line customer service, perimeter security, and health and safety monitoring. A key part of your daily responsibilities will include the critical oversight of customer transaction monitoring for unmanned fuel stations—facilitating two-way communication, authorizing fuel sales, and ensuring the absolute safety and integrity of site operations.

No direct experience in fuel monitoring? No problem. We provide comprehensive, in-house technical training to fully support your transition into our Control Room Operations department, with genuine opportunities for career development.

Key Responsibilities

1st Line Support: Handle, log, and escalate inbound calls regarding customer CCTV, Intruder, and Fire systems.
Perimeter Security & Monitoring: Conduct 1st line CCTV perimeter monitoring and validate fuel court ANPR (Automatic Number Plate Recognition) detection.
Unmanned Fuel Station Oversight: Manage operational health, safety, and customer transaction monitoring to safely authorize fuel sales.
Technical Support: Provide 1st line technical troubleshooting to retail customers managing Intruder Alarms, CCTV, and Access Control systems.
Technical Administration: Execute system updates, routine housekeeping, and initial fault-finding protocols.

What We Are Looking For

Communication Mastery: Fluent spoken English with a confident, professional telephone manner and excellent customer service etiquette.
Decisive Problem Solvers: Competent in following strict operational processes while remaining confident to take direct, decisive action when technical challenges arise.
Shift Flexibility: Complete comfort working a varied out-of-hours shift pattern including evenings, nights, weekends, and bank holidays.
Local & Experienced (Preferred): Candidates living local to Romford with prior experience in a Control Room, Service Desk, or Helpdesk support environment will be highly regarded.

Benefits & Perks

Company pension scheme
Private medical insurance
Enhanced overtime pay (Time and a Half)
Full in-house technical training and structured career progression
21 days holiday + bank holidays.

How to Apply

If you are local to Romford, ready to take on a dynamic shift pattern, and want to develop your career in technical security operations, apply today with your updated CV.

Job Types: Full-time, Permanent

Pay: From £26,385.96 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Application question(s):

This role is based in our Romford Control Room and involves a rotating shift pattern, including nights, weekends, and Bank Holidays. How do you plan to get to and from the site for a 11pm or 6am start, specifically when public transport might not be running?
Imagine you are monitoring an unmanned fuel station at 3am. You spot a potential safety hazard on the CCTV—perhaps a customer smoking near a pump. What steps would expect need to be taken?
You will be handling 1st line support. If a customer calls up frustrated because a pump isn't authorising and they are in a rush, how do you handle that call?
We use several different software platforms for CCTV, Alarms, and Fuel Authorisation. When you have used new computer systems in the past, how did you go about learning them?
You have a site where the intruder alarm has gone off three times in the last hour. Each time you check the cameras, the site looks empty. How do you handle the fourth alarm?

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in romford, gtl

24hr Service Desk & CCTV Monitoring Operator

IT Support Technician

Technical Support Analyst

1st Line IT Support Apprentice Training for SecOps / CloudOps

Technical Provisioning & Support Specialist

Junior IT Support Engineer – MSP Helpdesk - Full Time

Technical Support Specialist

IT Support Technician

Software Support Specialist

IT Support

Technical Support Manager – Anaerobic Digestion & Biogas

IT Build, Stock & Dispatch Technician

Graduate Technical Consultant

IT Support Officer

Technical Support Engineer

IT Support Engineer

Technical Support Engineer II, Triage & Discovery

Associate Technical Support Engineer

Technical Support Associate - London

Full Time - Trainee Sales and Technical Support

I want to receive the latest job alerts for technical support in romford, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected