Counter person Work, Jobs in Saffron Walden, Ess (with Salaries)

Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Cleaner
Optical Fiber Packaging Ltd —Haverhill
- £12.71 an hour
- Part-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Sales Person
Huws Gray Group —Sudbury
- Sales
- Customer service
- Computer literacy
- Annual leave
- Employee discount
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Assistant Shop Manager (Newton Farm Shop)
Days of Ashwell —Cambridge
- £13.21 - £13.71 an hour
- Weekend availability
- Bakery
- In-person
- Retail sales
- Annual leave
- Employee discount
Quick apply
1d
Trainee Pharmacy Dispenser/Counter Assistant
East Anglia Pharma —Bury St. Edmunds
- Full-time
- Medication administration
- Patient care
- In-person
Quick apply
6d
ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer
Hertfordshire Constabulary —Stevenage
- £43,668 - £49,716 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Pharmacy Counter Assistant
Welfare Healthcare (UK) Ltd —Cambridge
- £12.90 - £13.50 an hour
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Employee discount
Quick apply
2d
ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer
Bedfordshire Police —Stevenage
- £43,668 - £49,716 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
12d
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Cambridgeshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Employee assistance programme
12d
Assistant Manager
Fitzbillies —Cambridge
- From £31,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Store discount
- Employee discount
Quick apply
1d
Trade Sales Counter Person
Howdens Joinery Co. —Royston
- Full-time
- Sales
- Customer service
- Annual leave
- Employee discount
2d
Pharmacy Counter Assistant
medicare pharmacy —Harlow
- £12.75 an hour
- Full-time
- Computer literacy
- Patient care
- In-person
- Employee discount
Quick apply
1d
Pharmacy Dispenser
Jackmans Pharmacy —Letchworth
- From £13.25 an hour
- Part-time
- English
- Patient care
- Organisational skills
Quick apply
Pharmacy Assistant
Esom's —Hitchin
- From £12.50 an hour
- Full-time
- Medication administration
- Patient care
- Organisational skills
- Free parking
Quick apply
14d
Yard Sales Adviser
Jewson Builders Merchants —Royston
- Full-time
- In-person
- Referral programme
Account Manager - Stansted Airport
Chanel —Stansted
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
Chippy
BSL ROOFING —Saint Ives
- £97.68 - £305.22 a day
- Full-time
- Hospitality
- Sales
- Culinary experience
Quick apply
Medical Counter Assistant
Britannia Pharmacy —Sandy
- From £12.71 an hour
- Full-time
- Medication administration
- Customer service
- Patient care
Quick apply

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Customer Care Associate

Origin UK Operations and Origin Amenity
Finchingfield

Quick apply

Job details

Full-time

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full job description

Origin Suregreen Limited are a retail and wholesale supplier of landscaping, fencing and gardening products. We are looking for a Customer Care Associate to join our team in Finchingfield, Essex.

As a Customer Care Associate, you will be involved in providing excellent service to our customers, assisting at our on-site Trade Counter, as well as providing timely and professional responses within our various online platforms and over the telephone. This is a multifaceted role that encompasses a variety of responsibilities aimed at providing exceptional customer service across different communication channels and platforms. You will be responsible for ensuring customer satisfaction and loyalty through effective issue resolution and support while maintaining a positive and professional demeanour.

Main Responsibilities

Multi-Channel Communication: Engage with customers through in-person interactions, telephone calls, web chat, and platform messaging, ensuring clear and effective communication.
Customer-Focused Approach: Maintain a positive, empathetic, and professional attitude toward customers at all times, building rapport and trust.
Prompt Response: Respond promptly and professionally to customer enquiries, complaints, and feedback, ensuring a high standard of service.
Product Knowledge: Provide detailed information about available products and services, answering any questions customers may have.
Issue Resolution: Investigate and resolve customer issues effectively, providing solutions or escalating matters to the appropriate team when necessary.
Order Management: Process quotes, orders, take payments, issue refunds, and manage returns while assisting customers with delivery-related issues.
Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
Cross-Department Collaboration: Work collaboratively with internal departments to ensure the effective resolution of customer issues, fostering a team-oriented environment.
Account Management: Establish new customer accounts, accurately recording information in Linnworks and Salesforce to ensure seamless data management.
Administrative Support: Manage daily administrative tasks efficiently, prioritising workload to meet customer service objectives.
Feedback Analysis: Identify trends in customer feedback and suggest improvements to enhance the overall customer experience and service quality.
Escalation Management: Refer advanced cases to management for resolution, providing necessary background information to facilitate a timely response.
eCommerce Support: Support the eCommerce team with administrative tasks as required.

Skills and Experience

At least 2 years’ experience in Customer Care or a similar role
Ability to thrive in demanding environment, multitasking while keeping focus on the customer
Experience using CRM systems
Solid computer skills, including MS Office
Ability to remain calm when dealing with difficult customers
Excellent work ethic, self-motivator and driven
Ability to quickly learn and retain product information
Strong written and verbal communication skills
Ability to demonstrate patience and understanding
Good planning and organisational skills

It’s you we’re interested in

At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.

Quick apply

Refine Your Search

counter person jobs in saffron walden, ess

Customer Care Associate

Cleaner

Sales Person

ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher

Assistant Shop Manager (Newton Farm Shop)

Trainee Pharmacy Dispenser/Counter Assistant

ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer

Pharmacy Counter Assistant

ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer

ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher

ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher

Assistant Manager

Trade Sales Counter Person

Pharmacy Counter Assistant

Pharmacy Dispenser

Pharmacy Assistant

Yard Sales Adviser

Account Manager - Stansted Airport

Chippy

Medical Counter Assistant

I want to receive the latest job alerts for counter person in saffron walden, ess

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