Crm Work, Jobs in Saffron Walden, Ess (with Salaries)

CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
Events Co-ordinator
The Varsity Hotel & spa —Cambridge
- £29,500 - £31,000 a year
- Full-time
- Bar
- Sales
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
8d
Events Coordinator ( Olympian events)
Great Athletes —Cambridge
- From £30,000 a year
- Full-time
- CRM software
- Sales
- Bachelor's degree
- Free parking
- Gym membership
Quick apply
2d
Sales Administration Assistant
Flexible Polymerics Ltd —Bishop's Stortford
- £28,000 - £31,000 a year
- CRM software
- Microsoft Outlook
- Computer literacy
- Gym membership
Quick apply
1h
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Weekend availability
- Salesforce
- Organisational skills
- Computer skills
Quick apply
Finance and Business Support Coordinator
eLife Sciences Publications, Ltd —Cambridge
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Digital Merchandising & Pricing Executive
Motorlet Limited —Royston
- £26,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Merchandising
- In-person
- Work from home
- Life insurance
Quick apply
3d
Technical Support Agent
POP Telecom —Newmarket
- £26,500 - £28,500 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
Head of Development & Partnerships
Calm Futures Limited —West Mersea
- £65,000 - £75,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
10d
Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
8d
Finance Administrator / Office Manager - Cambourne, Cambridge
Technology Online Group —Cambridge
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Human resources
- Free parking
- Work from home
Quick apply
1d
Customer Lifecycle & CRM Manager
inMusic —Cambridge
- Full-time
- CRM software
- Project management
- Mentoring
Quick apply
9d
CRM & Commercial Analytics Specialist
KWS UK Ltd. —Thriplow
- Full-time
- Hybrid work
- Salesforce
- Marketing
- Analytics
- Annual leave
Quick apply
7d
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
8d
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
14d
Marketing Assistant
Maze Living —Haverhill
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Marketing
- English
- Free parking
Quick apply
13d
National Account Manager
Mr Fothergill’s Seeds Ltd —Kentford
- £40,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
6d
Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
8d

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crm jobs near saffron walden, ess

CRM Executive

Hotel Chocolat -
Royston

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Job details

£35,000 a year

Benefits

Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Performance reporting in digital marketing
Internal department liaison
Customer relationship management
Relationship management
Multi-channel digital marketing campaigns
Communication skills

Full job description

Job Introduction

As part of our mission to make people happy through chocolate, we’re looking for a Marketing Executive – CRM to join our CRM team.

As the CRM Executive, you’ll be responsible for planning and delivering targeted multichannel strategies and campaigns that drive value from our database of over 3 million customers. You’ll work closely with our platform provider, Ometria, to ensure campaigns are creative, data-driven, and executed efficiently across all channels. Your efforts will help build lasting and profitable customer relationships through personalised and engaging CRM communications.

As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted a hybrid working pattern where appropriate. For this role, it means working 2-3 days onsite with the remaining days spent working remotely, from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.

What You’ll Be Doing….

Develop CRM communication strategies across direct to consumer channels including email, SMS, App Push and Direct Mail to drive incremental behaviour among specific customer segments.
Manage the end-to-end development of CRM campaigns, including calendar management, creative briefs, data insights, audience selections, and channel execution with Ometria.
Be an Ometria super user, leveraging its full potential to optimise omnichannel communications.
Produce campaign reports to analyse performance, uncover insights, and recommend improvements.
Collaborate with Campaign, Product, Insights, and other internal teams to align CRM activity with wider business goals.
Implement a test-and-learn approach to continually refine and optimise campaigns.
Collaborate with the Loyalty team to deliver a positive experience to our VIP.ME members and grow customer retention, frequency and lifetime value.

Who You Are…

You have 2+ years of CRM experience in an ecommerce or retail environment.
Experience working with Ometria or similar customer marketing platforms (CMPs).
Strong understanding of CRM KPIs and experience delivering CRM strategies.
You’re a strong communicator and can build effective relationships across different teams.
You’re enthusiastic, self-motivated, and adaptable to a fast-paced business environment.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to 165 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity, and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

crm jobs in saffron walden, ess

CRM Executive

Events Co-ordinator

Head of Customer Success

Events Coordinator ( Olympian events)

Sales Administration Assistant

Customer Care Associate

Finance and Business Support Coordinator

Senior Customer Complaints & resolution

Digital Merchandising & Pricing Executive

Technical Support Agent

Head of Development & Partnerships

Customer Enquiries Services Manager

Finance Administrator / Office Manager - Cambourne, Cambridge

Customer Lifecycle & CRM Manager

CRM & Commercial Analytics Specialist

Client Success Coordinator - Pharmacies

Customer Experience Advisor

Marketing Assistant

National Account Manager

Customer Services and Enquiries Assistant

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