Support engineer Work, Jobs in Saint Ives, Cam (with Salaries)

Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
SHE Advisor
Mick George Ltd —Huntingdon
- Full-time
- Databases
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Site Supervisor
Mick George Ltd —Huntingdon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
12d
Service Management Specialist
M Group —Saint Ives
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
3d
Technical Support Engineer
Cambrionix —Cambridge
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Free parking
- Life insurance
Quick apply
12d
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
10d
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
11d
Project Manager
McIntyre Compliance Services —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Trainee Coffee Machine Engineer
COFFEE SOLUTIONS - SIMPLY GREAT COFFEE —Cambridge
- £12.71 an hour
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
2d
Multi-Skilled Engineer - 4 on 4 off Days
AMFresh —Peterborough
- 12 hour shift
- Maintenance
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Stores Operative
Aerotron Composites Ltd —Chatteris
- Full-time
- Microsoft Word
- Computer literacy
- Computer skills
- Free parking
Quick apply
Field Service Engineer
Dransfields —Royston
- £30,709 a year
- Weekend availability
- Programmable logic controllers
- Electrical experience
- Sick pay
Quick apply
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
Customer Service Administrator MAT Cover
Vantify —Saint Ives
- £26,227.50 a year
- Temporary
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Software Development Team Lead
Royal Society of Chemistry —Cambridge
- £63,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Work from home
Facilities Maintenance Engineer
First Light Lamps Ltd —Ely
- £35,000 - £40,000 a year
- Weekend availability
- Programmable logic controllers
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Control Panel Builder / Panel Wirer (4-Day Week)
Steel Logik Ltd —Saint Ives
- £16.50 - £17.50 an hour
- Overtime
- Schematics
- Programmable logic controllers
- Flexible schedule
Quick apply
Assistant Project Manager
Cambridgeshire County Council —Alconbury
- £34,434 - £44,822 a year
- Civil engineering
- Construction experience
- Budgeting
- Annual leave
- Employee discount
12d

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support engineer jobs near saint ives, cam

Service Support Specialist (3 Month fixed term contract)

M Group -
Saint Ives

Apply Now

Job details

Fixed term contract

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Ticket management
Microsoft Office Suite
Customer support
Permit-to-work compliance
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

You'll play a key role in keeping our sites running smoothly by coordinating and managing all aspects of supplier and contractor access. You’ll arrange and verify site access, ensuring every visit fully complies with customer‑approved procedures and security standards. You’ll also work closely with external stakeholders – including landlords – to secure and validate permits to work so everything is in place before anyone steps on site.

You'll validate that everyone requesting access holds the correct security clearances, and you’ll raise, update, and close access tickets across internal systems, customer platforms, and approved third‑party tools. Precision matters, so you’ll maintain accurate, high‑quality records within agreed SLAs.

You’ll coordinate with field engineers and logistics partners to confirm attendance, track departures, and ensure maintenance activities are supported and ready to go. And when something can’t be resolved or a stakeholder challenge gets in the way, you’ll escalate swiftly to second‑line teams to keep operations moving.

We’ll need you to be organised, detail‑focused, and confident managing multiple tasks at pace. You’ll keep documentation up to date, communicate clearly with all stakeholders, and complete all mandatory training modules on schedule.

Working Pattern

Monday to Friday on a rotating shift:

Week 1: 08:00 – 16:00
Week 2: 09:00 – 17:00

What you’ll bring?

Strong verbal and written communication skills, enabling you to engage confidently and professionally with a range of stakeholders.

A detail‑orientated approach, ensuring accuracy and high standards in every task.

Solid problem‑solving ability and good analytical judgement to resolve issues effectively.

Great time‑management skills, with the ability to prioritise your workload in a fast‑moving environment.

Confidence using Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) and collaboration tools such as Microsoft Teams.

Experience working in a Service Desk or NOC environment, bringing an understanding of operational workflows.

A resilient and adaptable mindset, staying calm and proactive when challenges arise.

A helpful, can‑do attitude and willingness to go the extra mile to support colleagues and customers.

A growth mindset, always looking for ways to learn, improve and develop.

Experience handling difficult conversations with stakeholders while maintaining professionalism.

Previous customer service experience, giving you a strong foundation in supporting others and delivering excellent service.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPT IND3

Apply Now

Refine Your Search

support engineer jobs in saint ives, cam

Service Support Specialist (3 Month fixed term contract)

Service Support Specialist

SHE Advisor

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Site Supervisor

Service Management Specialist

Technical Support Engineer

Junior Product Manager

Head of Customer Success

Project Manager

Trainee Coffee Machine Engineer

Multi-Skilled Engineer - 4 on 4 off Days

Stores Operative

Field Service Engineer

QA Engineer

Customer Service Administrator MAT Cover

Software Development Team Lead

Facilities Maintenance Engineer

Control Panel Builder / Panel Wirer (4-Day Week)

Assistant Project Manager

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