Customer specialist Work, Jobs in Sale (with Salaries)

Complaints Specialist
carloans 365 —Sale
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Employee assistance programme
Quick apply
2d
First Contact Team Advisor
Price Slater Gawne Solicitors —Altrincham
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
Sales Executive - Warranties
carloans 365 —Sale
- £25,000 - £60,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Employee assistance programme
Quick apply
3d
Sales Advisor
FlooringSuperstore.com —Manchester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Administrator
The Watches of Switzerland Group —Manchester
- Customer service
- Computer literacy
- Administrative experience
- Employee assistance programme
Customer Billing Specialist
Leep Utilities —Salford
- Hybrid work
- Analysis skills
- Annual leave
Quick apply
Customer Experience Specialist
Autotrader —Manchester
- £27,000 - £29,000 a year
Car Finance Specialist
Kandoo Car Credit Ltd —Manchester
- £28,000 - £63,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Gym membership
Quick apply
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
7d
Prestige Vehicle Sales Consultant
VIP Gateway —Salford
- £26,500 - £80,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
- Referral programme
Quick apply
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Communication skills
- Time management
- Life insurance
3d
Distribution Operations Specialist
Anwell UK Distribution Ltd. —Manchester
- £51,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2h
Media Executive
Space & Time —Salford
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Flexible schedule
- Sick pay
Quick apply
6d
Customer Renewals Specialist Life
Vitality —Stockport
- £27,976 - £28,676 a year
- Computer literacy
- Computer skills
- Communication skills
9d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
1d
Client Service Specialist
Moody's —Manchester
- Marketing
- Bachelor's degree
- Business
1h
Customer Specialist - 12-Month FTC
HSB —Manchester
- Temporary
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Retail Security Manager
Pinnacle Group —Sale
- £31,236.48 a year
- Weekend availability
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for customer specialist in sale

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near sale

Complaints Specialist

carloans 365 -
Sale

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Additional leave
Company events
Employee assistance programme

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Microsoft Outlook
Client engagement
GCSE
Complaint handling
Customer interaction
Communication skills
A Level

Full job description

About the Company:

carloans 365 are a car finance broker based in Sale, 10 minutes outside Manchester city centre.

Our core focus here at carloans 365 is our customer; we aim to ensure that we are providing the best finance deal available to suit our customers needs, enabling them to get their perfect car. This has proven key to our current success and consistent excellent customer service.

Enough about us, what’s the role?

carloans 365 is growing fast, and we’re looking for a dedicated Complaints Specialist to join our team and support our continued success, working fully remotely.

This is a fantastic opportunity for someone looking to develop their career in complaints handling within a regulated environment, while benefiting from the flexibility and autonomy of remote working. You’ll be supported by a collaborative, experienced team, with a clear progression pathway to Senior Complaints Specialist.

The Complaints Specialist will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options.

Working with customers, dealerships and lenders, this role requires exceptional communication skills, a keen attention to detail and the ability to navigate complex issues while ensuring an exceptional customer experience all from the comfort of your own home.

Progression Plan

At carloans 365, we are passionate about supporting internal growth and development. This role is the perfect entry into our fast-paced Complaints function, offering a clearly defined career path and the opportunity to develop long-term expertise in complaint handling within a regulated environment.

You’ll receive in-depth training and hands-on experience managing inbound complaints, triaging cases and supporting customers with empathy and professionalism. From the outset, you’ll be responsible for handling complaints end to end, building strong knowledge of our products, internal processes and FCA requirements, while working closely with dealerships, lenders and internal stakeholders.

Following a 3–6 month performance review, individuals who consistently perform well, demonstrate strong judgement and communication skills and show confidence in managing complex cases will be considered for a salary review. Progression is based on continued excellence in complaint resolution and effective engagement with external stakeholders, including regulators where required.

Responsibilities:

Receive, log and acknowledge customer complaints in a timely manner
Be a key player in maintaining our strong customer relationships by handling complaints with empathy and professionalism
Investigate and resolve complaints efficiently, ensuring compliance with CL365 company policies and strict FCA regulatory requirements
Communicate with customers via phone and email to gather information and provide updates on the status of their complaints
Ensure all resolutions are compliant with relevant legislation and industry standards
Handle sensitive information with the utmost confidentiality

What are we looking for?

Experience in an end-to-end Complaints role within the motor trade – experience at a broker is highly beneficial
Familiarity with FCA legislation and processes
The ability to build rapport, diffuse difficult situations and solve problems using communication skills
Resilient and positive with a proactive mindset

Details:

Working pattern: 09:00 – 17:30 / 09:30 – 18:00 , 5 days per week, Monday – Friday
Location: Hybrid
Salary £30,000 - £35,000
20 days holiday + 8 national bank holidays + 1 additional day off for your birthday

Benefits:

Additional leave (Birthday off)
Company events
Employee Assistance Programme
Regular social events and lunches
Great career progression opportunities

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Experience:

Complaint handling: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Sale M33 7PP

Quick apply

Refine Your Search

customer specialist jobs in sale

Complaints Specialist

First Contact Team Advisor

Sales Executive - Warranties

Sales Advisor

Administrator

Customer Billing Specialist

Customer Experience Specialist

Car Finance Specialist

Retentions Support Coordinator

Prestige Vehicle Sales Consultant

Airport Driver

Customer Solutions Specialist

Customer Service Specialist

Distribution Operations Specialist

Media Executive

Customer Renewals Specialist Life

Sales Advisor

Client Service Specialist

Customer Specialist - 12-Month FTC

Retail Security Manager

I want to receive the latest job alerts for customer specialist in sale

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected