Client services coordinator Work, Jobs in Salisbury, Wil (with Salaries)

Client Accounts Recoveries Coordinator
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
1d
Client Services Coordinator
Complete Coherence Limited —Romsey
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
Quick apply
Operations & Client Services Coordinator
Sunflower Home Support —Trowbridge
- From £1,200 a month
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
- Annual leave
- Sick pay
Quick apply
1d
Female Domestic Abuse Casework Coordinator
BRC Jobs —Trowbridge
- £26,200 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Events Coordinator
Pure Human Resources —Southampton
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
QHSE Administrator
Correct Contract Services Ltd —Andover
- £27,000 - £30,000 a year
- Computer literacy
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
8d
XLR Executive Coordinator
Bournemouth Airport —Bournemouth
- £13.78 an hour
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Care Coordinator
The Agincare Group —New Milton
- £26,500 - £28,000 a year
- Organisational skills
- Referral programme
Quick apply
4d
Care Co-ordinator
Care Heroes Limited —Southampton
- £25,420 - £30,000 a year
- Weekend availability
- Team management
- Travel
- Organisational skills
- Annual leave
Quick apply
4d
Reactive Maintenance Supervisor
Antac Support Services —Salisbury
- £38,000 - £42,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
13d
Care Coordinator
Serene Healthcare Group —Amesbury
- £26,000 - £30,000 a year
- Full-time
- Management
- Organisational skills
- Computer skills
- Paid training
Quick apply
Senior Administrative Assistant
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
HSE Sr Coordinator
CBRE —Southampton
- Full-time
- Microsoft Word
- Continuous improvement
- Organisational skills
Execution Coordination Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Communication skills
Lettings Negotiator
Savills —Winchester
- Annual leave
Mechanical Coordinator
Costain —Southampton
- Full-time
- Engineering
- Quality control
Risk Assessment and Reporting Coordinator - Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Project management
- AI
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Senior Property Manager
Churchfield Sales & Lettings LTD —Bournemouth
- £32,000 - £40,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
13d

I want to receive the latest job alerts for client services coordinator in salisbury, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services coordinator jobs near salisbury, wil

Client Accounts Recoveries Coordinator

Fexco Property Services
Salisbury

Quick apply

Job details

Full-time
1 day ago

Qualifications

Accounts receivable
Stakeholder collaboration
Stakeholder liaison
Financial reconciliation support
Internal department liaison
Microsoft Office Suite
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Continuous improvement
Account escalation for debt management
Organisational skills
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Negotiation
Time management
Account reconciliation

Full job description

Job Advert

Job Title: Client Accounts Recoveries Coordinator

Location: Salisbury (Hybrid once trained)

Company: Fexco Property Services

Type of Employment: Full Time, Permanent

About this Role:

The Client Accounts Recoveries Coordinator is responsible for supporting the effective recovery of outstanding client debt across multiple client accounts and brands. The role focuses on maintaining accurate debtor records, carrying out collection activities, resolving payment queries, and ensuring timely cash collection in line with business objectives.

Working closely with the Recoveries Assistant Manager, Recoveries Manager, Operational Teams, and Clients, the Coordinator plays a key role in reducing aged debt, improving cash flow, and supporting the overall performance of the Client Accounts Recoveries function.

Main Duties and Objectives:

Debt Recovery & Collections

Managing client accounts for Multi Brands within the Group, ensuring timely collection of outstanding debt.
Contact clients via telephone, email, and written correspondence to secure payment of overdue balances.
Follow established collection procedures and escalation processes.
Monitor debtor accounts and proactively identify overdue balances requiring action.
Negotiate payment arrangements within agreed authority levels.
Ensure all collection activity is accurately recorded within finance systems.
Work with Debt Collection Agencies and Law Firms to bring Debt Collection to suitable outcomes.

Account Management

Investigate and resolve payment queries, disputes, and account discrepancies.
Work with internal teams to resolve issues preventing payment.
Maintain accurate client account records and supporting documentation.
Reconcile client accounts and ensure balances are regularly reviewed for accuracy.
Escalate unresolved disputes and high-risk accounts as appropriate.

Cash Collection & Aged Debt Management

Support the achievement of cash collection and aged debt reduction targets.
Review aged debt reports and prioritise collection activities accordingly.
Monitor payment commitments and follow up on broken promises to pay.
Assist in identifying accounts requiring escalation to legal recovery or external collection agencies.
Support bad debt reviews and recovery recommendations.

Stakeholder Management

Build positive working relationships with clients and internal stakeholders.
Liaise with Operations, Client Services, and Finance teams to resolve outstanding account issues.
Provide excellent customer service whilst maintaining a professional approach to debt recovery.
Support operational teams with debt-related queries and account information.

Administration & Reporting

Maintain accurate records of all collection activities and client communications.
Prepare debtor reports and account summaries as required.
Assist with reporting on aged debt, collections performance, and recovery activity.
Support month-end activities relating to accounts receivable and debt recovery.
Ensure documentation is retained in accordance with company procedures.

Controls & Compliance

Adhere to company policies, procedures, and relevant legislation relating to debt recovery.
Ensure confidentiality and data protection requirements are maintained at all times.
Support audit requirements by maintaining complete and accurate records.
Identify potential risks or issues relating to debtor accounts and escalate appropriately.

Continuous Improvement

Support initiatives aimed at improving collection performance and reducing aged debt.
Identify opportunities to streamline processes and improve efficiency.
Participate in training and development activities to enhance knowledge and skills.
Contribute ideas to improve customer experience and recovery outcomes.

Essential Skills:

A strong Passion for Collecting Debt
Experience within Accounts Receivable, Credit Control, Debt Recovery, or a customer account management environment.
Experience managing customer or client account queries.
Strong communication and negotiation skills.
Good organisational and time management abilities.
Strong attention to detail and accuracy.
Ability to manage multiple priorities and deadlines.
Competent Microsoft Excel and Microsoft Office skills.
Excellent customer service and relationship management skills.

Bonus Skills:

Experience within healthcare, recruitment, professional services, or outsourced business services.
Experience using finance, ERP, or collections systems.
Knowledge of debt recovery processes and aged debt management.
AAT studies or equivalent finance experience.

Key Competencies

Attention to detail and accuracy.
Excellent communication and interpersonal skills.
Strong organisational and prioritisation skills.
Customer-focused approach.
Problem-solving and investigative skills.
Ability to work independently and as part of a team.
Resilient and confident when handling difficult conversations.
Results-oriented with a focus on cash collection.
Continuous improvement mindset.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

BACK TO ALL VACANCIES

Quick apply

Refine Your Search

client services coordinator jobs in salisbury, wil

Client Accounts Recoveries Coordinator

Client Services Coordinator

Operations & Client Services Coordinator

Female Domestic Abuse Casework Coordinator

Logistics Coordinator

Events Coordinator

QHSE Administrator

XLR Executive Coordinator

Care Coordinator

Care Co-ordinator

Reactive Maintenance Supervisor

Care Coordinator

Senior Administrative Assistant

HSE Sr Coordinator

Execution Coordination Senior Associate

Lettings Negotiator

Mechanical Coordinator

Risk Assessment and Reporting Coordinator - Associate

Sales Support Coordinator - Part Time

Senior Property Manager

I want to receive the latest job alerts for client services coordinator in salisbury, wil

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected