Guest experience manager Work, Jobs in Sawston, Cam (with Salaries)

Workplace Experience Host
Sodexo —Cambridge
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
- Employee assistance programme
Quick apply
9d
Retail Partners National Account Manager
Hotel Chocolat —Royston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Hotel
- Employee discount
5d
Senior Restaurant Operations Manager
Maharaja Hospitality & Restaurant Group —Cambridge
- £45,000 - £60,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
- Health & wellbeing programme
- Flexitime
Quick apply
Food and Beverage Manager
The Fellows House —Cambridge
- Full-time
- Sales
- Hotel
- Continuous improvement
Quick apply
Performance Assistant
University of Cambridge —Cambridge
- £25,249 - £27,319 a year
- Weekend availability
- University
- Computer skills
- School
- Annual leave
- Employee discount
2d
Assistant Manager
Fitzbillies —Cambridge
- From £31,500 a year
- Weekend availability
- Sales
- Customer service
- Conflict management
- Store discount
- Employee discount
Quick apply
6d
Front Office Manager
Radisson Hotel Group —Stansted
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
Head of Food & Beverage
Cambridge Country Club —Cambridge
- £38,000 a year
- Full-time
- Bar
- Management
- Hotel
- Free parking
- Gym membership
Quick apply
6d
Deputy Hotel Manager
Hotel Cromwell —Stevenage
- Up to £45,000 a year
- Full-time
- Bar
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Assistant Manager
Aromi —Cambridge
- £28,000 - £32,000 a year
- Weekend availability
- Inventory control
- Restaurant management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
12d
Procurement Manager
Chestnut Group —Bury St. Edmunds
- £55,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Food and Beverage Supervisor/Duty Manager
Cambridge Country Club —Toft
- £13.00 - £14.50 an hour
- Full-time
- Hotel
- Supervising experience
- Cleaning
- Store discount
- Employee discount
Quick apply
9d
Assistant Manager
KIBOU Restaurants —Cambridge
- Up to £46,000 a year
- Full-time
- Restaurant
- Health & wellbeing programme
- Employee discount
Quick apply
Cafe Assistant - Fixed Term Contract
Audley End Miniature Railway LTD —Saffron Walden
- Up to £14.24 an hour
- Overtime
- Serving
- Customer service
- Cleaning
- Free parking
- Annual leave
Quick apply
Duty Event Manager
Freemans Event Partners —Arrington
- £22 an hour
- Temporary
- Bar
- Travel
- Conflict management
Quick apply
Guest Service Assistant
Holiday Inn Express Stansted Airport —Stansted
- Full-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
13d
Cafe Supervisor - 4 Month Fixed Term Contract
Audley End Miniature Railway LTD —Saffron Walden
- £15 an hour
- Weekend availability
- Serving
- Supervising experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Deputy General Manager
Dalata —Cambridge
- Full-time
- Hotel
- Training & development
- Leadership
- Employee assistance programme
Quick apply
Night Manager (Maternity Cover)
AccorHotel —Cambridge
- £31,190.64 a year
- Full-time
- Hotel
- Free parking
Quick apply
12d
Duty Manager
Everyman Media —Bury St. Edmunds
- £14.27 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
13d

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guest experience manager jobs near sawston, cam

Workplace Experience Host

Sodexo -
Cambridge

Quick apply

Job details

Full-time
£15 an hour
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Microsoft Word
Customer communication
Microsoft Outlook
Guest relations
Stakeholder liaison
Facilities management
Microsoft Office Suite
Host/hostess experience
Continuous improvement
Organisational skills
Front desk
Customer interaction
Communication skills

Full job description

Job Introduction

Job Title: Workplace Experience Host
Location: Cambridge, CB4 0FJ
Contract: 37.5 hours per week
Working Pattern: Monday to Friday
Rate of Pay: £15.00 per hour

About the Role

We are looking for a professional, proactive and customer-focused Workplace Experience Host to join our FM Operations team at our prestigious site in Cambridge.

As a Workplace Experience Host, you will play a key role in creating a welcoming, professional and seamless workplace experience for employees, visitors, international guests, suppliers and stakeholders. You will be a key point of contact for workplace and facilities-related enquiries, supporting the effective day-to-day operation of the site and working closely with the IFM Manager and wider facilities team.

This is a varied, people-focused role where no two days are the same. You will need to be highly organised, adaptable and confident managing multiple priorities while maintaining excellent service standards.

Key Responsibilities

Provide a professional, welcoming and customer-focused front-of-house experience.
Support the IFM Manager in delivering contracted facilities management services and maintaining high service standards.
Manage helpdesk requests and ensure queries and issues are followed up and resolved promptly.
Coordinate visitor management and ensure reception and workplace areas are maintained to a high standard.
Support meeting room management, including bookings, room readiness and AV coordination.
Assist with hospitality services, events and special functions, including room set-up and clear-down.
Support access badge production, including issuing and deleting badges as required.
Liaise professionally with clients, landlords, contractors, suppliers and other service providers.
Support international visitors and guests, demonstrating cultural awareness and clear communication.
Identify and report workplace hazards and support Health & Safety compliance.
Maintain workplace documentation, records and compliance information.
Support emergency response, business continuity and Health & Safety initiatives.
Act as a key point of contact for workplace and facilities enquiries when the IFM Manager is absent.
Contribute to continuous improvement initiatives and help identify opportunities to enhance the workplace experience.
Undertake reasonable ad-hoc duties in support of the client and management team.

What We’re Looking For

We are looking for someone who is passionate about delivering an outstanding customer experience and takes pride in creating a professional workplace environment.

You will ideally have:

Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Experience working in a customer-facing, hospitality, reception, facilities or workplace environment.
Strong organisational skills and excellent attention to detail.
The ability to manage multiple priorities and remain calm in a busy environment.
Cultural awareness and confidence interacting with international visitors and stakeholders.
The ability to work independently while also contributing effectively to a team.
Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
A proactive, adaptable and resilient approach to work.
The confidence to use initiative and respond positively to changing customer and business requirements.
A strong commitment to Health & Safety, compliance and professional standards

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Join a team that values you for being you.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Quick apply

Refine Your Search

guest experience manager jobs in sawston, cam

Workplace Experience Host

Retail Partners National Account Manager

Senior Restaurant Operations Manager

Food and Beverage Manager

Performance Assistant

Assistant Manager

Front Office Manager

Head of Food & Beverage

Deputy Hotel Manager

Assistant Manager

Procurement Manager

Food and Beverage Supervisor/Duty Manager

Assistant Manager

Cafe Assistant - Fixed Term Contract

Duty Event Manager

Guest Service Assistant

Cafe Supervisor - 4 Month Fixed Term Contract

Deputy General Manager

Night Manager (Maternity Cover)

Duty Manager

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