Client services manager Work, Jobs in Sct (with Salaries)

Client Success Manager/Project Manager – Translation & Localisation
My Language Connection Limited —Glasgow
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Free parking
- Profit sharing
Quick apply
Client Service Manager - Glasgow
WTW —Glasgow
- Full-time
- Hybrid work
- Team management
- Budgeting
- Leadership
- Annual leave
- Employee assistance programme
12d
Translation Project Manager
Global Language Services Ltd —Glasgow
- From £29,000 a year
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
7d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Glasgow
- Overtime
- Remote
- Customer service
- English
- Hotel
5d
Office Manager
MB Fire and Security Limited —Coatbridge
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
1d
Junior Project Manager
British Council —Edinburgh
- £31,000 - £34,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
Office Manager
Meliora Legal —Glasgow
- £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Annual leave
Quick apply
1d
Project Coordinator (Post Production)
Voquent —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Remote
- CRM software
- Organisational skills
- Typing
- Annual leave
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
6d
Graduate Project Manager (Energy) - Edinburgh - 2027
Stantec —Edinburgh
- Hybrid work
- Bachelor's degree
- Business
Client Relationship Manager
QA Limited —Glasgow
- CRM software
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Client Services Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Continuous improvement
- Banking
5d
Project Co-ordinator
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Databases
Office Administrator
Sports Labs Ltd —Livingston
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
7d
Project Support Manager
Balfour Beatty —Peterhead
- Continuous improvement
- Recruiting
- Computer skills
- Employee assistance programme
Business Development Manager
BaxterStorey —Scotland
- Hospitality
- Sales
- Business development
- Annual leave
14d
Project Administrator
IPSUM —Livingston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Business Development Manager
Strada Environmental Ltd —Ayr
- £55,000 - £70,000 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Business Support Officer
Argyll & Bute Council —Lochgilphead
- £35,750 - £38,779 a year
- Hybrid work
- CRM software
- Microsoft Office
- Databases
- Employee discount
7d
Office Administrator HR and Payroll Experience
Glow Social Care —Bathgate
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply

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client services manager jobs near sct

Client Success Manager/Project Manager – Translation & Localisation

My Language Connection Limited
Glasgow

Quick apply

Job details

Full-time
£27,000 - £33,000 a year

Benefits

Free parking
Profit sharing
Health & wellbeing programme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Stakeholder collaboration
Multilingual
Client engagement
Project quality assurance
English
Microsoft Office
Project management
Continuous improvement
Quality control
Customer relationship management
Relationship management
Multidisciplinary collaboration
Microsoft Project
Project management experience
Communication skills
ISO 13485

Full job description

Project Manager – Translation & Localisation

Location: Either Hybrid (Glasgow HQ, 2–3 days per week on-site) or Remote (UK-based)
Type: Full-time, Permanent

About Us

At My Language Connection (MLC), we help organisations communicate with clarity and confidence across languages and borders. We are an award-winning, ISO-certified translation and localisation agency based in Glasgow. Our reputation is built on precision, reliability, and partnership.

We work across highly regulated and specialised sectors including life sciences, medical devices, legal, and technical industries, so experience in these areas is highly valued.

Our mission is to make translation joyful and easy by offering a service that feels seamless, personal, and deeply aligned with what our clients truly need.

About the Role

As a Client Success Manager, you will be the main link between our clients, our linguists, and our internal teams. You will manage projects from start to finish, ensuring that every translation we deliver meets the highest standards of quality and service.

This role requires someone with experience in the translation industry who can manage multiple projects, anticipate client needs, and deliver tailored solutions that meet strict compliance standards.

What You’ll Do

Project Management

Manage translation and localisation projects from brief to delivery, ensuring timelines and quality standards are consistently met.
Coordinate with linguists, suppliers, and colleagues using tools such as Wrike and Zoho CRM to ensure smooth project workflows.
Oversee multiple client projects simultaneously, including high-value or regulated assignments, and ensure all deliverables meet industry compliance standards.

Client Relationship Management

Build and maintain strong relationships with clients, developing trust and understanding their business priorities.
Develop a deep knowledge of clients’ sector, regulations, and communication requirements to deliver highly tailored solutions.

Quality & Compliance

Perform thorough quality checks on all deliverables before client delivery to guarantee accuracy and consistency.
Maintain compliance with ISO 17100:2015, ISO 9001:2015, ISO 13485:2016, and ISO 5060:2024 across all stages of delivery.

Collaboration & Growth

Communicate clearly and professionally with clients and linguists throughout each project.
Collaborate closely with the sales and account management teams to support business growth through excellent service.
Contribute ideas for improving efficiency, client satisfaction, and internal processes.
Support continuous improvement and help implement innovative translation/localisation workflows.

Who You Are

You are an organised, empathetic professional who enjoys building relationships and delivering work that makes a real difference. You take pride in understanding client goals and exceeding expectations.

Essential:

At least three years of project management experience in translation, localisation, or multilingual communication, preferably in regulated or specialised sectors such as medical, legal, or technical industries.
Proven ability to manage multiple projects while maintaining high standards of quality and organisation.
Excellent written and verbal communication skills and a genuine interest in developing client relationships.
Practical experience in translation/localisation workflows is essential; degree-level education is desirable but not mandatory.
Proficient in Microsoft Office and familiar with project management tools such as Wrike or Zoho CRM.
A proactive approach and a commitment to continuous improvement.

Desirable:

Experience working in ISO-certified or regulated industries.
Additional languages or international experience.
Familiarity with translation or localisation workflows.

What We Offer

Competitive salary and performance-related bonuses.
Hybrid working with flexibility and autonomy.
Flexible working options: Hybrid (2–3 days per week in Glasgow HQ) or fully Remote (UK-based).
Pension scheme, company laptop, and mobile phone.
Ongoing training and professional development.
A supportive and collaborative environment where your input is valued.

Join Our Mission

If you are passionate about building meaningful client relationships, delivering exceptional quality, and helping businesses communicate more effectively across cultures, and have experience in regulated or specialised translation/localisation sectors, we’d love to hear from you.

Apply today and become an integral part of MLC’s growing team.

Job Type: Full-time

Pay: £27,000.00-£33,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Profit sharing
Referral programme

Experience:

ISO-certified or regulated industries: 3 years (preferred)
translation/localisation workflow: 3 years (required)
project management translation or localisation: 3 years (required)

Language:

English (preferred)

Work Location: Hybrid remote in Glasgow G51 1EA

Quick apply

Refine Your Search

client services manager jobs in sct

Client Success Manager/Project Manager – Translation & Localisation

Client Service Manager - Glasgow

Translation Project Manager

Sales Development Manager - Desk Based, Based anywhere in the UK

Office Manager

Junior Project Manager

Office Manager

Project Coordinator (Post Production)

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Graduate Project Manager (Energy) - Edinburgh - 2027

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