Service desk engineer Work, Jobs in Sct (with Salaries)

Technical Support Engineer
Total IT Global —Elgin
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Windows
- Travel
- Flexible schedule
Quick apply
IT Service Desk Analyst
The Scottish Government —Edinburgh
- Full-time
- Analysis skills
- Presentation skills
- Travel
2d
Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
1h
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
9d
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Project Engineer
Aspen Solutions Ltd —Glasgow
- £50,000 - £60,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
3d
Projects Engineer
1 Office Technologies —Dundee
- £36,000 - £42,000 a year
- Full-time
- Azure
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Service Technician
NOV Inc. —Aberdeenshire
- Full-time
- Management
- Computer literacy
- Supervising experience
Network Analyst - Junior
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- AI
- Flexible schedule
Quick apply
IT Service Desk Engineer/Agent
SRM Digital Limited —Fort William
- Up to £30,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Senior IT Engineer
Texaport —Edinburgh
- £45 - £65 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Annual leave
Quick apply
IT EUC Team Leader
City Facilities Management (UK) —Glasgow
- Full-time
- Google Suite
- Continuous improvement
- Travel
- Work from home
- Employee discount
Desktop Engineer - On-site Edinburgh
DXC Technology —Edinburgh
- In-person
- Communication skills
2d
Experienced Technical/Engineering Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £28,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
14d
CIS Engineer
Amey Ltd —Whitehall
- £43,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Communication skills
- Employee discount
Quick apply
7d
Graduate Geotechnical Engineer and Engineering Geologist
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Communication skills
Desktop Engineer - On-site Edinburgh
GBA5 EntServ UK Limited —Edinburgh
- Full-time
- In-person
- Communication skills
2d
Logistics Transformation - Manager/Senior Manager
Capgemini —Glasgow
- Hybrid work
- Business development
- Training & development
Lead IT Security Engineer
V.Group —Glasgow
- Computer Science
- Bachelor's degree

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Technical Support Engineer

Total IT Global -
Elgin

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Flexible schedule

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
SCCM
Computer literacy
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Breakdown recovery
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Computer networking
Mac OS
Customer support
Customer interaction
Application support
Fault diagnosis and repair
Active Directory
Remote diagnostics
Intune
Mobile devices

Full job description

Job Description:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions:

Provide support on Client Windows platform, for desktop/end user technologies, Engineer should have good experience in- Meeting Room , AV Room, Peripheral ,( audio, video and conferencing setups ) Supports, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

Excellent working knowledge of Windows 7, 8, 10, 11

Good working knowledge of Windows. (MacOS a plus).

Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.

Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM), Intune, Autopilot is a must

Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.

Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies

Excellent working knowledge in asset / inventory management

Ability to maintain composure and focus while troubleshooting and solving technical issues.

Ability to adhere to a schedule of client appointments while adapting to customer requests.

Demonstrated ability to communicate complex technical concepts in simple language.

Strong Experience in Multi-Functional Printer troubleshooting

Travel within the city required

Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in sct

Technical Support Engineer

IT Service Desk Analyst

Graduate / Entry-Level 1st Line IT Support Technician

Service Desk Engineer

Service Desk Engineer

IT Field Engineer - Scotland

Project Engineer

Projects Engineer

Service Technician

Network Analyst - Junior

IT Service Desk Engineer/Agent

Senior IT Engineer

IT EUC Team Leader

Desktop Engineer - On-site Edinburgh

Experienced Technical/Engineering Helpdesk Administrator

CIS Engineer

Graduate Geotechnical Engineer and Engineering Geologist

Desktop Engineer - On-site Edinburgh

Logistics Transformation - Manager/Senior Manager

Lead IT Security Engineer

I want to receive the latest job alerts for service desk engineer in sct

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