Support assistant Work, Jobs in Sedgefield, Dur (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Purchasing Assistant - Full Time - Thornaby
Pass Ltd —Thornaby on Tees
- £27,000 - £30,000 a year
- Full-time
- Maths
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Admin Assistant - Care Home
Barchester Healthcare —Darlington
- £13.21 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
Trainee Ear Wax Removal Practitioner
Ear Wax Clinic —Sunderland
- £12.71 an hour
- Patient care
- In-person
- Communication skills
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Stockton-On-Tees
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Ticket Office Sales Assistants
Middlesbrough Football Club —Middlesbrough
- Seasonal
- Microsoft Word
- Customer service
- English
- Free parking
- Store discount
Quick apply
12d
Sales Assistant
Savers —Stockton-on-Tees
- £9.75 - £13.00 an hour
- Weekend availability
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay
1d
Support Worker
Community Integrated Care —Stockton-on-Tees
- £13.12 an hour
- 12 hour shift
- No experience needed
- Annual leave
- Flexible schedule
Quick apply
Weekend Animal Nursing Assistant - FTC
Animal Trust —Stockton-on-Tees
- £12.71 an hour
- Weekend availability
- Patient care
- Communication skills
DIGITAL MARKETING ASSISTANT (PART TIME)
Horizon Holiday Parks Ltd —Darlington
- £17,000 - £18,000 a year
- Part-time
- Hybrid work
- Social media management
- Travel
- Free parking
- Annual leave
Quick apply
9d
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Recruiting
Support Assistant
Sanctuary Supported Living —Darlington
- £13.15 an hour
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Animal Care Assistant
RSPCA —Middlesbrough
- Weekend availability
- Cleaning
- Communication skills
Care Assistant
Comfort Call Limited —Sedgefield
- £12.80 an hour
- Part-time
- No experience needed
- Driving
- Paid training
- Employee discount
Office Assistant
Flair Blinds —Sunderland
- £13.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Employee discount
Quick apply
2d
Retail Assistant
Iceland —Middlesbrough
- £11.60 - £12.71 an hour
- Part-time
1d
Mental Health Ambulance Assistant
Direct Medical Transport Limited —Stockton-on-Tees
- From £13.65 an hour
- Part-time
- Applied behaviour analysis
- Medication administration
- Experience working with children
Quick apply
5d
Team Member (Stock)
NEXT —Bishop Auckland
- £8.28 - £12.71 an hour
- 8 hour shift
- Customer service
- Employee discount
9d
Customer Assistant - Service
Morrisons —Stockton-on-Tees
- Annual leave
- Employee discount
Quick apply
10d
Part-Time Station Support Assistant - 6 months
LNER —Darlington
- Part-time
- Customer service
- Employee discount

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support assistant jobs near sedgefield, dur

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

support assistant jobs in sedgefield, dur

Customer Service Advisor

Purchasing Assistant - Full Time - Thornaby

Admin Assistant - Care Home

Trainee Ear Wax Removal Practitioner

Sales Assistant at Tesco

Ticket Office Sales Assistants

Sales Assistant

Support Worker

Weekend Animal Nursing Assistant - FTC

DIGITAL MARKETING ASSISTANT (PART TIME)

UK - Agency Operations Assistant

Support Assistant

Animal Care Assistant

Care Assistant

Office Assistant

Retail Assistant

Mental Health Ambulance Assistant

Team Member (Stock)

Customer Assistant - Service

Part-Time Station Support Assistant - 6 months

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