Administration Work, Jobs in Sefton, Msy (with Salaries)

Receptionist / Admin Assistant
Mersey Care NHS Foundation Trust —Sefton
- £25,272 a year
- Full-time
- Communication skills
6d
Administrative Assistant
Blok N Mesh —Liverpool
- Full-time
- Microsoft Office
- Accounting
- Data entry
- Free parking
Quick apply
Office Administrator
Total Training Provision —Bootle
- £24,420.00 - £28,343.59 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Admin Agent
The Granite Group —Formby
- £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
6d
Laboratory Administrator
Alex Stewart International —Aintree
- £25,000 a year
- Full-time
- Customer service
- Laboratory experience
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Office Administrator
Infinity Contracting Ltd —Halsall
- £12.21 - £14.81 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
7d
Administration Assistant
Whites Antiques Ltd —Wirral
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
13d
Lettings Administrator
JGL Operations Ltd —Lytham
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
Order Processing Administrator
BT Local Business —Ormskirk
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Administrator
Equiniti —Liverpool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Finance Administrator
Ultracell (UK) Ltd —Bootle
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
Quick apply
Administrator and Receptionist
Frances Taylor Foundation —Liverpool
- £13.91 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Service Administrator
Adlington Welding Supplies Limited —Chorley
- £28,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6h
Administration Assistant
AKL Construction —Liverpool
- £100 a day
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customs Process Administrator
Customs Support Group —Liverpool
- Full-time
- Maths
- Communication skills
Office Administrator
MGN Repairs Management Ltd. —Liverpool
- £25,420.00 - £39,356.82 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Receptionist
Face For Business —Burscough
- From £25,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
13d
Bookkeeper/Administration
North Product Design Ltd —Preston
- £15 - £18 an hour
- Part-time
- English
- Accounting
- QuickBooks
Quick apply
10d
Administrator
Flogas Britain —Prescot
- £13.05 an hour
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for administration in sefton, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Receptionist / Admin Assistant

Mersey Care NHS Foundation Trust -
Sefton

Apply Now

Job details

Full-time
£25,272 a year
6 days ago

Qualifications

Communication skills

Full job description

An exciting opportunity has arisen to join the Reception Hub for Community Clinic Services at Mersey Care NHS Foundation Trust.

The Reception Hub provides first point of contact for patients, carers and healthcare professionals seeking support from community health services. The successful candidate will play a key role in answering telephone calls, managing referrals and providing administrative support to ensure patients are directed to the appropriate services quickly and efficiently.

This role will require working at various community clinics once training is complete and the post holder is confident in the role.

This role is ideal for someone who has excellent communication skills and is committed to delivering a high standard of customer service.

The post holder will be required to work within various Community Clinics and will be first point of contact for service users providing a professional telephone and administrative service.

Key responsibilities will include:
Being the first Point of Contact for Service Users, handling incoming calls from patients, carers and healthcare professionals. Providing clear and accurate information in response to enquiries
Recording and updating patient information on Trust systems
Processing referrals and requests for community services
Ensuring calls are handled efficiently and in line with service standards
Managing calls and prioritising tasks within a busy contact centre environment
Escalating calls or queries where appropriate to clinical teams or senior staff
Completing administrative tasks linked to patient referrals and service coordination
Maintaining accurate records while adhering to confidentiality and information governance standards
Working as part of a team to maintain service performance and support operational targets

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Act as a first point of contact, providing customer services for patients, carers, staff, public, internal, and external customers, maintaining patient confidentiality at all times.

Ensuring appointments are organised and patients arrived in on time using the patient administration system to effectively utilise clinical time, including identifying and re-prioritising appointments.

Contribute to the processing of all forms of incoming and outgoing mail.

To be able to work without direct supervision, prioritising own workload to assist in the smooth running of the clinical services.

Demonstrate working practices to new staff as part of the induction process.

Recognise and assist as part of the team with the management of medical emergencies should they arise.

To escalate any issues or problem areas to senior colleagues within the team(s) as appropriate. Complex enquiries should be escalated according to locally agreed procedures.

Observe a personal duty of care in relation to equipment/resources.

To work in a flexible manner when cover is required, to support and maintain service delivery.

Have an awareness of the Trust complaints procedure which will include defusing potential complaints or conflict and escalating appropriately as necessary.

Contribute to any changes in procedures and implement procedures for the service.

Communicate appropriately and sensitively with patients and carers recognising the need for alternative methods of communication to overcome distressing situations, physical and learning disabilities, visual or hearing impairments, dementia, challenging behavior, cultural background, and preferred ways of communicating. This may include requesting the services of a translator.

Provide statistical information as required for audit purposes.

All post holders will agree to Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Apply Now

Refine Your Search

administration jobs in sefton, msy

Receptionist / Admin Assistant

Administrative Assistant

Office Administrator

Admin Agent

Laboratory Administrator

Office Administrator

Administration Assistant

Lettings Administrator

Court of Protection Administrator

Order Processing Administrator

Customer Service Administrator

Finance Administrator

Administrator and Receptionist

Customer Service Administrator

Administration Assistant

Customs Process Administrator

Office Administrator

Receptionist

Bookkeeper/Administration

Administrator

I want to receive the latest job alerts for administration in sefton, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected