Guest experience manager Work, Jobs in Selsdon, Gtl (with Salaries)

Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Leisure Assistant Manager
The Light, Redhill —Redhill
- £33,000 - £37,500 a year
- Full-time
- Management
- Sales
- First Aid Certification
- Employee assistance programme
- Life insurance
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
VIP EXPERIENCE HOST
Merlin Entertainments —London
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
11d
Event Supervisor
The Cook & The Butler Event Company —London
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
6d
Guest Experience Manager 1
Meliá —London
- Hospitality
- Management
- Marketing
- Employee discount
Quick apply
Assistant General Manager
The Royal Bell —Bromley
- £40,000 a year
- Weekend availability
- Hotel
- Organisational skills
- In-person
- Employee discount
Quick apply
6d
Health Club Manager
HandPickedHotels —Redhill
- From £40,000 a year
- Weekend availability
- Hotel
- Team management
- Leadership
- Free parking
- Employee assistance programme
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
GM
Seven Elements —London
- From £50,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
9d
Workplace Experience Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Hospitality
- Microsoft Office
- Continuous improvement
Quick apply
5d
Managing Director – Short-Term Rental and Property Management
Cloudnight Ltd —Orpington
- £31,944.59 - £107,423.09 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Work from home
Quick apply
1d
Senior Guest Experience Manager
Cairn Group —London
- Full-time
- Hospitality
- Hotel
- Hotel experience
Quick apply
Employer Engagement and Placements Officer
ELATT —London
- From £19,796 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
General Manager
Iceking Restaurants —New Addington
- £35,000 - £40,000 a year
- Full-time
- Restaurant
- Employee discount
14d
Assistant Guest Experience Manager
Hilton —London
- £30,000 - £31,262 a year
- Full-time
- Employee stock purchase plan
- Annual leave

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Guest Experience & Welcome Manager

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality

Full job description

Guest Experience & Welcome Lead

Central London
Salary: £45,000
Full-time | Permanent | 40 hours per week (Monday–Friday with flexibility)

Create moments that matter. Lead with energy. Inspire exceptional experiences.

We’re looking for an experienced people leader to shape and elevate the day-to-day experience within a high-profile corporate environment in Central London. This is a role for someone who loves being present, visible and actively involved—someone who believes the best leaders lead from the front and create environments where teams and guests genuinely feel connected.

You’ll bring energy to every interaction, champion outstanding service and create memorable moments that leave a lasting impression.

The Opportunity

You’ll play a key role in creating an engaging, polished and welcoming environment for employees, visitors and stakeholders. Working alongside your team, you’ll inspire confidence, build capability and ensure every experience feels effortless, personal and considered.

Success in this role means balancing operational excellence with authentic human connection—creating experiences people remember for all the right reasons.

Key responsibilities include:

Leading from the front to create a consistently warm, engaging and elevated experience
Inspiring and developing a high-performing team through coaching and visible leadership
Building meaningful relationships across the business and becoming a trusted presence
Identifying opportunities to evolve service delivery and enhance the overall experience
Creating an environment where people feel welcomed, valued and connected
Embedding a culture of accountability, pride and continuous improvement

About You

You’ll be someone who naturally brings people together and sets standards through action rather than instruction.

You’ll likely have:

Experience leading teams within guest experience, hospitality, workplace, luxury or service-led environments
A passion for creating memorable experiences and meaningful human connection
A collaborative leadership style with strong emotional intelligence
Confidence operating in visible, fast-paced environments
Strong attention to detail and an instinct for anticipating needs
The ability to inspire others and bring positive energy to every day

If you believe exceptional experiences start with exceptional leadership, we’d love to hear from you.

What We Offer

Financial Freedom: Access exclusive discounts on travel and groceries, life assurance, and cash rewards.
️ Future Security: A contributory pension scheme to help you plan ahead.
Health & Wellbeing: Wellness programs, Employee Assistance Programme, and digital GP services.
Career Growth: Ongoing learning and development to help you thrive.
Recognition: Celebrate excellence through our WOW Awards.
Give Back: Enjoy one paid volunteer day each year to support a cause close to your heart.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

guest experience manager jobs in selsdon, gtl

Guest Experience & Welcome Manager

Guest Experience Manager, Pre-Opening - The St. Regis London

Head Host / Reservations & Guest Experience Lead

Operations Assistant Manager, Serviced Apartments

Leisure Assistant Manager

UK Family Activities Manager

Front Desk Manager – Corporate Guest Services

VIP EXPERIENCE HOST

Event Supervisor

Guest Experience Manager 1

Assistant General Manager

Health Club Manager

Workplace & Facilities Assistant (18 Hours per week)

GM

Workplace Experience Manager

Managing Director – Short-Term Rental and Property Management

Senior Guest Experience Manager

Employer Engagement and Placements Officer

General Manager

Assistant Guest Experience Manager

I want to receive the latest job alerts for guest experience manager in selsdon, gtl

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