Operational excellence team leader Work, Jobs in Sheffield, Eng (with Salaries)

Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Operational Improvement Lead
ivolve Care and Support —Sheffield
- Full-time
- Analysis skills
- Continuous improvement
- Travel
4d
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Ops Team Leader
ANSA Claims —Sheffield
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
Quick apply
11d
Customer Service Representative
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
4d
Team Leader (Warehouse Operations)
Debenhams Group —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
Quick apply
4d
Customer Relations Team Leader (Safeguarding & Resolution)
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Leadership
- Free parking
- Annual leave
Global Opportunities Coordinator
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- No degree
- Annual leave
- Employee discount
3d
Site Quality Lead
Precision Proco —Sheffield
- From £32,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Project management
- Free parking
- Sick pay
Quick apply
4d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Lead Process Excellence Specialist
Fragomen —Sheffield
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- AI
- Annual leave
- Employee assistance programme
4d
Chief Operating Officer
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Chesterfield
- Full-time
- Management
- Continuous improvement
- Travel
- Bereavement leave
4d
Logistics Operations Manager
Octopus Energy Group —Sheffield
- Full-time
- Analysis skills
- Continuous improvement
- Recruiting
Quick apply
Warehouse Line Manager
PRL Logistics —Doncaster
- £15.50 an hour
- Full-time
- Supervising experience
- Continuous improvement
- Quality control
- Free parking
Quick apply
9d
General Manager
Plasflow Ltd —Rotherham
- £45,000 - £65,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
Quick apply
Operations Assistant
University of Sheffield —Sheffield
- £25,249 - £26,707 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
- Employee discount
Exams Manager
Vision West Nottinghamshire College —Mansfield
- £31,263 - £35,190 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
9d
Shift Leader
Unilin —Chesterfield
- Analysis skills
- Continuous improvement
- Quality control
Global Head of Talent
Tes Global —Sheffield
- £75,000 - £90,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
KTP Associate in Continuous, Distributed River Water Quality Sensing
University of Sheffield —Sheffield
- £39,000 - £42,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d

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operational excellence team leader jobs near sheffield, eng

Customer Onboarding Team Leader

Safetykleen -
Dinnington

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,400 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Stakeholder collaboration
Complaint handling
Performance management
Continuous improvement
Organisational skills
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Customer Onboarding Team Leader | Contract Validation, Customer Experience & Team Leadership

About the Role

We’re looking for an experienced and customer-focused Customer Onboarding Team Leader to lead our Contract Validation team and play a key role in delivering a seamless customer experience from contract completion through to service commencement.

Leading a team of Coordinators, you’ll ensure customer contracts are accurately validated, onboarding journeys are managed effectively, and our customers receive exceptional service from the very beginning of their partnership with Safetykleen.

This is an exciting opportunity for a passionate people leader who enjoys developing teams, improving processes and making a real impact within a growing business. You’ll be responsible for creating a positive, high-performing team culture while ensuring operational excellence and customer satisfaction remain at the heart of everything we do.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.

What You'll Be Doing

Leading, coaching and developing the Contract Validation team to deliver exceptional customer experiences and achieve performance goals.
Creating a positive, engaged and high-performing team culture through regular coaching, feedback, communication and development conversations.
Managing daily workloads, priorities and resource allocation to ensure contracts are validated accurately and customer onboarding journeys are delivered smoothly.
Monitoring KPIs, quality standards and customer outcomes, identifying opportunities to improve performance and service excellence.
Acting as the escalation point for customer issues, complaints and risks, ensuring timely resolution and effective communication.
Ensuring customer information, interactions and contract updates are accurately maintained across CRM and business systems.
Collaborating with Sales, Account Management, Operations and internal stakeholders to deliver seamless customer implementation and service commencement.
Supporting recruitment, training and continuous improvement initiatives to enhance team capability, processes and customer experience.

What We Offer

£32,000 plus bonus of up to £2,400 annually paid monthly
25 days’ holiday plus Bank Holidays
Private healthcare from day one
5% contributory pension scheme
Enhanced maternity and paternity pay
Life assurance (3x salary)
Learning and career development opportunities
Employee discount and wellbeing schemes
Cycle to Work scheme
Employee Assistance Programme

About You

You’re an experienced people leader who enjoys developing teams, delivering excellent customer service and improving the way things work.

You’ll have experience managing customer-facing teams, working towards KPIs and creating a culture where people feel supported, motivated and empowered to deliver great results.

You will have:

Proven experience leading and motivating customer service, administration or operations teams
Experience coaching colleagues and improving individual and team performance
A strong track record of delivering against targets, KPIs and service expectations
Excellent communication skills with the confidence to manage challenging conversations
Experience handling customer complaints, escalations and service issues
Strong organisational skills with the ability to manage competing priorities
Experience using CRM systems and Microsoft Office applications
A proactive, customer-focused mindset with a passion for continuous improvement

Adventageous:

Experience within waste management, environmental services, industrial services.
Experience with Microsoft Dynamics

When you join Safetykleen, you’ll be part of a supportive, ambitious and growing business where your leadership, ideas and development genuinely matter.

We look forward to hearing from you.

Quick apply

Refine Your Search

operational excellence team leader jobs in sheffield, eng

Customer Onboarding Team Leader

Operational Improvement Lead

Account Manager (PBSA/BTR)

Ops Team Leader

Customer Service Representative

Team Leader (Warehouse Operations)

Customer Relations Team Leader (Safeguarding & Resolution)

Global Opportunities Coordinator

Site Quality Lead

1st-2nd Line IT Support Engineer

Lead Process Excellence Specialist

Chief Operating Officer

Logistics Operations Manager

Warehouse Line Manager

General Manager

Operations Assistant

Exams Manager

Shift Leader

Global Head of Talent

KTP Associate in Continuous, Distributed River Water Quality Sensing

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