Client services occupations Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
5d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Assistant
Camfil Ltd —London
- £26,420.00 - £38,759.07 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
1d
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
11d
Customer Support Agent
Flatpay —London
- Customer service
- English
Quick apply
Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Experience Executive
Brindisa Ltd —Balham
- £30,000 a year
- Full-time
- Hybrid work
- Spanish
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Quick apply
3d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
11d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
9d
Onboarding Advisor
tiney —London
- £31,500 - £47,000 a year
- Hybrid work
- In-person
- Annual leave
- Work from home
10d
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
[KYCG Europe Ltd] Client Liaison (Korean Speaking)
KYCG Europe —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
Operations Administrator
WeMaintain —London
- £28,000 - £32,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Account Support Coordinator
Arcus FM —North West London
- Up to £32,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
10d

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client services occupations jobs near shepherd's bush, gtl

Customer Success Manager

SwiftXccess
London

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Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

client services occupations jobs in shepherd's bush, gtl

Customer Success Manager

Client Services Manager

Client Services Coordinator

Customer Service Assistant

Client Services & Photography Studio Assistant

Customer Service Co-ordinator

Customer Service Desk Co-Ordinator

Client Engagement Manager

Client Services Coordinator

Customer Support Agent

Customer Success Manager

Customer Experience Executive

Client Services Coordinator

Customer Support Officer (UK)

Customer Service Representative - Packaging

Onboarding Advisor

Client Success Representative

[KYCG Europe Ltd] Client Liaison (Korean Speaking)

Operations Administrator

Account Support Coordinator

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