It security specialist Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
13d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Microsoft Access
- Windows
- Driving
Quick apply
1d
IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Customer service
- Windows
- Analysis skills
IT Support Specialist (Fixed Term)
Ferring Pharmaceuticals, Inc. —West Drayton
- Full-time
- Computer Science
- Windows
- Travel
1d
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Information Security Specialist
DeepHealth —London
- £55,000 - £75,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Annual leave
- Life insurance
Quick apply
Security Analyst, Incident Response (GSOC London)
Royal Bank of Canada —London
- Full-time
- Bachelor's degree
- Scripting
- Computer skills
11d
Strategy & Acquisitions Associate, Data Center Supply Solutions EMEA
Amazon Data Services UK Limited —London
- Full-time
- CRM software
- Sales
- Salesforce
- Flexible schedule
Bloomberg Technical Support Specialist - Financial Solutions (Start Date Jan 2027)
Bloomberg —London
- Spanish
- Customer service
- Windows
5d
IT Support
Darso Digital Solutions —Epping
- £25,420.00 - £48,170.74 a year
- Part-time
- Customer service
- Windows
- In-person
- Life insurance
Quick apply
2d
Payroll Analyst EMEA - Fixed Term Contract, end of June 2027
Dynatrace —Maidenhead
- Full-time
- Spanish
- Microsoft Excel
- English
- Employee stock purchase plan
- Annual leave
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
4h
Multi-Site Security Officer (Street Team)
Anchor Group Services —London
- £14.80 - £15.28 an hour
- Travel
- Employee assistance programme
Global IT Data Engineer Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- SQL
Ground Security Specialist - Europe, Amazon LEO Ground Infrastructure
Amazon Kuiper Services Europe SARL, UK Branch —London
- Full-time
- Military
- Project management
- Bachelor's degree
11d
Mobile Security Officer - Monday to Friday, Part time (Canning Town)
The Keyholding Company —Canning Town Station
- £13.78 an hour
- Part-time
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Quick apply
12d
IT Support Specialist — EMEA
Duetto Research —London
- Remote
- Azure
- Customer service
- Windows
Quick apply
IT Infrastructure & Systems Internal Auditor
Sumup —London
- English
- AWS
- Analysis skills
- Annual leave
- Life insurance

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Technical Provisioning & Support Specialist

Danescroft Solutions
London

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
13 days ago

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
Mobile device management
IT

Full job description

ABOUT DANESCROFT SOLUTIONS

Danescroft Solutions Ltd is a growing managed services provider specialising in two-way radio communications, including both Digital Mobile Radio (DMR) and Push-to-Talk over Cellular (PTT/PoC) technologies. We supply and manage enterprise-grade radio and Android PTT devices, communication platforms, SIM connectivity and Mobile Device Management services to organisations across the UK, with a particular focus on security, emergency response and public safety sectors.

We are growing rapidly and are building a team to support our expanding customer base. This is an exciting time to join a small but ambitious business.

THE ROLE

As a Technical Provisioning & Support Specialist you will be responsible for configuring, provisioning and supporting the devices and platforms we deliver to our customers across both our DMR and PTT/PoC product ranges.

Full training will be provided on all of our systems and products. We are not looking for someone with specific prior experience — what matters is that you are genuinely passionate about technology, methodical in your approach and a fast learner. No formal qualifications are required.

RESPONSIBILITIES

Device Provisioning & Configuration

Configure and programme DMR radios for customer deployments, including channel plans, talk groups and codeplug management
Configure Android PTT devices using our Mobile Device Management platform, including app deployment, kiosk mode and policy enforcement
Enrol and activate SIM cards through our connectivity management portals
Set up and test devices on our PTT communication platform prior to deployment
Manage firmware updates and test new releases before customer deployment
Maintain accurate records of device inventory, SIM allocations and configuration status

Technical Support

Provide first and second line technical support to customers across both DMR and PTT/PoC product ranges via phone and email
Diagnose and resolve device, connectivity and platform issues efficiently
Carry out occasional on-site visits to customer premises to support installations, commissioning or fault resolution
Escalate complex technical issues to senior supplier contacts where appropriate
Maintain a clear log of support tickets and resolutions

Testing & Quality Assurance

Conduct pre-deployment testing and quality checking of all devices and configurations
Test new firmware releases and platform updates before rollout to customers
Develop and follow testing checklists to ensure consistent, high-quality deployments

New Order Processing

Process incoming device orders — unboxing, asset tagging, configuration and dispatch
Coordinate SIM activation and device enrolment for new customer deployments
Support with logistics and delivery scheduling

Documentation

Maintain accurate technical records including device configurations, SIM allocations and deployment notes
Contribute to the development of technical guides and support documentation
Provide clear handover notes and instructions for customers on deployment

WHAT WE'RE LOOKING FOR

Essential

Genuinely tech-savvy with a strong interest in how technology works
Comfortable working with Android devices at an advanced level
Methodical and accurate with strong attention to detail
Good problem-solving and troubleshooting ability
Clear communicator — able to explain technical issues to non-technical users
Self-motivated and able to manage a varied workload independently
A quick learner, comfortable picking up new systems
Full UK driving licence (for occasional site visits)

Desirable (not essential)

Experience in a technical support, IT helpdesk or telecoms role
Familiarity with DMR or two-way radio programming
Experience with MDM platforms or enterprise mobility management
Experience with SIM management or mobile connectivity
Enthusiasm for radio communications technology

WHAT WE OFFER

£25,000 - £30,000 salary depending on experience, with a structured pay review at 12 months
Full training on all our systems and platforms — no prior knowledge of our technologies required
A varied and technically interesting role spanning two distinct radio technologies
The opportunity to grow into a senior technical role as the company expands
A small, close-knit team where your contribution makes a real difference

Danescroft Solutions Ltd is an equal opportunities employer. We welcome applications from candidates of all backgrounds.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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I want to receive the latest job alerts for it security specialist in shepherd's bush, gtl

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