Customer service representative Work, Jobs in Skelmersdale, Eng (with Salaries)

Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Victorian Plumbing —Skelmersdale
- £13.20 an hour
- Full-time
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Customer Service Advisor - Direct365
PHSGroup —Skelmersdale
- £24,959.95 a year
- No weekends
- Customer service
- Computer skills
- Communication skills
- Free parking
- Employee discount
9d
Customer Service Representative
William Hill —Skelmersdale
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
4d
Customer Service Advisor
Luxus Design Ltd —Preston
- £10.85 - £12.71 an hour
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Advisor
Gallagher —Sale
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Gym membership
Quick apply
Customer Services Advisor
Allied Bakeries —Liverpool
- £27,000 - £29,060 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Retail Customer Service Assistant
bp Retail —Liverpool
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Service/Admin Assistant
Northern Solar Ltd —Liverpool
- £13 - £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Service Advisor - 12 Month Fixed Term Contract
Olleco —Liverpool
- £27,497.64 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
5d
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
12d
Call Centre Agent - Telecoms Appointment Setter
Cleartech Communications Ltd —Bolton
- From £24,000 a year
- 8 hour shift
- In-person
- Free parking
- Annual leave
Quick apply
5d
Customer Service Advisor
Fastlane Autocare Autocentres —St Helens
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
8d

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Customer Service Advisor

Chemist4U -
Skelmersdale

Apply Now

Job details

Permanent | Full-time
£26,266.50 a year

Benefits

Free flu jabs
Annual leave
Discounted gym membership
Employee discount
Sick pay

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

About Chemist4U

Chemist4U is one of the UKs largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers doors.
Join us and be part of a company thats transforming healthcare and making a real difference every day.

Our purpose

Making medication and care faster, simpler and safer so people stay well for longer.

Our mission

Empower everyone to take control of their health by providing world class technology and pharmacy services.

Our values

Collaboration
Integrity
Positivity
Growth
Customer centricity

We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.

About the role

As a Customer Service Advisor at Chemist4U, youll be the first point of contact for our customers, delivering exceptional support across all communication channels. Youll handle enquiries with confidence, resolve issues quickly and accurately, provide helpful aftersales support, and maintain a high level of professionalism to ensure every interaction builds lasting customer relationships.

Reporting to: Customer Service Team Leader
Job type: Permanent
Salary: £26,266.50
Working Pattern & Hours: This is a fulltime position of 37.5 hours per week, working Monday to Friday, 1:00pm9:30pm, with one Saturday shift every four weeks. During the training period, your hours will be Monday to Friday, 8:30am5:00pm.
Location: (Office located: Lancashire, WN8)

Key Responsibilities

In this role as a Customer Service Advisor, youll play a key part in delivering an exceptional customer experience by carrying out the following responsibilities:

Respond to customer enquiries via phone, email and webchat, promptly and professionally.
Provide support to customers post-sales to build lasting relationships.
Provide accurate information regarding products, services, and orders.
Handle complaints at first point of contact, resolving issues efficiently to ensure customer satisfaction.
Process transactions such as, orders, returns, and refunds in accordance with company policies.
Maintain up-to-date knowledge of products and services to assist customers effectively.
Collaborate with internal teams to address customer concerns and improve service.
Keep detailed and accurate records of customer interactions and transactions.
Follow company procedures and regulatory guidelines for handling customer data.

About You

A positive individual who is passionate about providing exceptional customer service, adaptable, a good communicator who displays empathy, can build customer relationships and have a proven ability to take ownership of issues, working as a team to address customer needs.

Qualifications & Experience

To be successful in this role, youll bring the following skills, experience, and qualities:

Proven written communication skills ability to write clear and professional responses.
Good interpersonal skills ability to engage positively with customers and colleagues.
Good communicator clear and effective verbal and written communication.
Customer service expertise experience in a customer-facing role.
Organisational skills ability to multitask and prioritise workload effectively.
Attention to detail and accuracy ensure all customer information is handled correctly.
Ability to remain calm under pressure handle high volumes of customer enquiries efficiently.

Company Benefits

Working with an NHS-focused organisation means doing work that truly matters, every day, youll help make a real, positive impact on the lives of patients across the UK and Ireland. And thats just the start. We also offer:

Discounted gym membership
Funded training
Enhanced Maternity & Paternity
30 days annual leave, including Christmas Day, Boxing Day, and New Years Day, with all other bank holidays flexible to take at your convenience
Health & Wellbeing benefits
Staff discount
Sick Pay Scheme
Blue light card membership is available
Free seasonal flu vaccination
Regular social events.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email [email protected]

At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.
For more information about how we handle candidate data or to exercise your rights, please contact [email protected]

Apply Now

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