Receptionist Work, Jobs in Smethwick, Eng (with Salaries)

Dental Receptionist with CRM management
HAPI Dental (Formerly know as Sohal Dental) —Birmingham
- From £12.71 an hour
- Part-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Resident Services Assistant - 12 month fixed-term contract
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Assistant Mental Health Act Administrator
Options for Care Ltd —Birmingham
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
12d
Band 3 Receptionist/Administrator - Yewcroft CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
3d
School Administrator/Receptionist
Ark Schools —Birmingham
- £25,583 - £28,598 a year
- Full-time
- Front desk
- Communication skills
- School
Practice Receptionist
Lapal Medical Practice —Halesowen
- From £12.71 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- Administrative experience
Quick apply
7d
Optical Assistant/ receptionist roles in Smethwick
Spectrum eyecare —Smethwick
- From £12.71 an hour
- Part-time
- Computer literacy
- Bachelor's degree
- Front desk
- Free parking
- Annual leave
Quick apply
Customer Service Receptionist
iFLY Indoor Skydiving —Birmingham
- £24,022 - £25,822 a year
- 12 hour shift
- Front desk
- Store discount
- Employee discount
Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Microsoft Word
- Computer literacy
- Conflict management
- Annual leave
- Employee assistance programme
Receptionist/Administrator
Care UK —Birmingham
- £12.75 an hour
- Microsoft Office
- Recruiting
- Front desk
- Employee discount
10d
Receptionist
Jerroms —Halesowen
- Word processing
- Computer literacy
- Writing skills
Quick apply
Receptionist
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Receptionist/Administration
Shenley Green Surgery —Birmingham
- From £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
15h
Dental Receptionist - Full Time
Stourbridge Dental & Implant Clinic —Stourbridge
- From £13 an hour
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
5d
Business Support Officer - Receptionist & Admissions
Star Academies —Birmingham
- £24,847.04 - £26,067.90 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Databases
Receptionist (Part Time)
Wolverhampton Wanderers FC —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
5d
Guest Service Assistant - Receptionist
Reception - HBH Birmingham —Birmingham
- Up to £12.99 an hour
- Part-time
- Bar
- Hotel
- Front desk
- Employee discount
Quick apply
4d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
12d
Medical Receptionist
Baby ultrasound clinic —Birmingham
- From £13 an hour
- Part-time
- Administrative experience
- Front desk
- Cleaning
Quick apply
6d

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receptionist jobs near smethwick, eng

Dental Receptionist with CRM management

HAPI Dental (Formerly know as Sohal Dental)
Birmingham

Quick apply

Job details

Part-time
From £12.71 an hour
6 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Inbound customer enquiry call handling
Dental receptionist
Spreadsheets
Patient appointment coordination
GCSE
Practice management software
Patient service
Dental software
Appointment booking and call handling
Medical reception and administration experience
Relationship management
Management reporting
Patient record updating
Managing patient records
Communication skills

Full job description

Part-Time Dental Receptionist / CRM Lead

HAPI Dental — 271 Soho Road, Handsworth, Birmingham B21 9SA

About Us

HAPI Dental is a busy, well-established dental practice in Handsworth (formerly know as Sohal Dental), Birmingham, offering both NHS and private treatment. We're looking for a part-time Dental Receptionist who can also take ownership of our patient CRM system, helping us manage enquiries, follow-ups, and patient communications more effectively.

The Role

This is a dual role combining front-of-house reception duties with responsibility for our CRM (Customer Relationship Management) system, ideal for someone who is organised, tech-confident, and enjoys turning enquiries into booked appointments.

Reception duties:

Greeting patients and managing the front desk
Booking, confirming, and managing appointments via SOE (Software of Excellence)
Answering phone calls and email enquiries
Processing patient payments and managing NHS/private registrations
Maintaining accurate patient records and GDPR compliance
General administrative support to the clinical team

CRM Lead duties:

Managing and maintaining the practice's CRM system, ensuring patient and enquiry data is accurate and up to date
Tracking new patient enquiries from first contact through to booked appointment
Following up promptly on unconverted leads and missed opportunities
Monitoring response times and enquiry outcomes, flagging any gaps in follow-up
Supporting recall and reactivation campaigns for existing patients
Working with the practice management team to report on enquiry volumes, conversion rates, and CRM performance
Helping refine CRM workflows and templates (email/SMS follow-ups, reminders, etc.)

What We're Looking For

Previous experience in a dental or medical reception role (essential)
Experience using a CRM system or similar lead-tracking software (preferred; training provided)
Excellent communication skills, both written and verbal
Highly organised, with strong attention to detail and follow-through
Comfortable working with data and spreadsheets/reporting
A proactive, patient-focused approach to converting enquiries into bookings
Experience with SOE or similar dental practice management software is an advantage

What We Offer

Friendly, supportive team environment
Ongoing training and development opportunities
Opportunity to grow within the role as the practice expands

How to Apply

If you're an experienced dental receptionist who's confident managing patient enquiries and driving them through to booked treatment, we'd love to hear from you. Please apply with your CV via Indeed.

HAPI Dental is an equal opportunities employer.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Company pension
Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Dental receptionist: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in smethwick, eng

Dental Receptionist with CRM management

Resident Services Assistant - 12 month fixed-term contract

Assistant Mental Health Act Administrator

Band 3 Receptionist/Administrator - Yewcroft CMHT

School Administrator/Receptionist

Practice Receptionist

Optical Assistant/ receptionist roles in Smethwick

Customer Service Receptionist

Housing Officer - Worcestershire, Hereford, Dudley

Receptionist/Administrator

Receptionist

Receptionist

Receptionist/Administration

Dental Receptionist - Full Time

Business Support Officer - Receptionist & Admissions

Receptionist (Part Time)

Guest Service Assistant - Receptionist

practice Lead/ Receptionist

Customer Care Team Member

Medical Receptionist

I want to receive the latest job alerts for receptionist in smethwick, eng

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