Business support manager Work, Jobs in Solihull, Wmd (with Salaries)

Office & Business Support Manager
JS Morris Electrical Ltd —Solihull
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
- Free parking
- Store discount
Quick apply
10d
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Business Support Manager
Ayyan Courier Limited —Solihull
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Team management
Quick apply
Training & Implementation Project Manager
Pinewood.AI —Solihull
- Hybrid work
- Team management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales & Events Manager
Doyles Bar Solihull —Solihull
- From £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Bar
- Business development
- Employee discount
Quick apply
Business Development Executive
Aldridge Security —Birmingham
- From £27,742 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Employee discount
Quick apply
Area Coach
Symbro LTD —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Employee discount
Quick apply
Talent Acquisition Assistant
Emerald Green Energy Ltd —Solihull
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Databases
- Recruiting
- Free parking
Quick apply
5d
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
5d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Regional Operations Co-ordinator - North of England
Ecolab Inc. —Birmingham
- Full-time
- In-person
- Communication skills
2d
Operations Manager - NX WMT
BidvestNoonan —Wolverhampton
- £41,671.80 a year
- Full-time
- Customer service
- English
- Budgeting
- Annual leave
Quick apply
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Business Development Manager
Apollo Home Healthcare —Wolverhampton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
Quick apply
Administrator Team Leader
Bupa —Solihull
- Up to £33,600 a year
- Full-time
- Computer literacy
- Microsoft Office
- Leadership
- Life insurance
- Referral programme
Quick apply
2d
Nespresso Out of Home New Business Development Manager - Horeca- Midlands
Nespresso —Birmingham
- Up to £40,000 a year
- Full-time
- Business development
9d
HR Shared Services Manager
Johnsons Cars —Solihull
- Up to £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
Quick apply
1d
Product Manager
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Culture & Organisational Effectiveness Manager
Syensqo —Oldbury
- £125,000 - £171,000 a year
- Research
- Language training provided
Quick apply
13d
HR Manager
Taxpro —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Human resources
- Financial services
Quick apply
11d

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business support manager jobs near solihull, wmd

Office & Business Support Manager

JS Morris Electrical Ltd
Solihull

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
10 days ago

Benefits

Free parking
Casual dress
Store discount
Annual leave
Company pension
Employee discount
Flexible schedule

Qualifications

Supplier ordering
Social housing experience
Customer service call handling
Microsoft Outlook
Operations management
Inbound customer enquiry call handling
Administrative support experience
Process improvement
Microsoft Office Suite
Administrative and business operations experience
Administrative experience
Supervising experience
Records management
Appointment booking and call handling
Procurement support
Team management
Client services
Human resources
Customer support
Customer interaction
Office management
Bookkeeping
Procurement management

Full job description

Office & Business Support Manager

About the Role

This is an established role within a growing business that has reached a stage where we need structure, organisation, and consistency to support our continued growth. It's a varied and important role sitting at the heart of the business, providing support across administration, HR, compliance, reporting and business operations, working closely with our Director and Operations Manager to keep our internal processes effective, our records accurate, and our people supported.

We are a small business with a small team of engineers, and we're a busy, fast-paced, and sometimes chaotic operation. Things move quickly, priorities can change, and processes are not always documented or streamlined. We are looking for someone proactive who thrives in this kind of environment, enjoys variety, takes ownership, and is comfortable bringing order to disorder, including periods where you may be working alone in the office.

The role is primarily focused on the day-to-day running of the business: customer service, managing bookings, invoicing, and handling incoming calls, alongside overseeing support activities that ensure smooth daily operations across administration, HR and compliance. Introducing systems and procedures, and other supporting tasks, form a secondary but important part of the role. You will become the central point of coordination between customers, electricians, engineers, suppliers, and the Director.

You will be trusted with sensitive business and customer information, and will be expected to handle this with discretion and confidentiality at all times.

Key Responsibilities

The job role is predominantly day-to-day business operations; every day will look a bit different depending on the jobs going on site and the challenges that arise, so no two days look the same.

Day-to-Day Operations

Managing the company diary, including scheduling appointments
Preparing quotes and managing invoicing
Answering and handling incoming telephone calls
Managing bookings and customer queries
Acting as a primary point of contact for client enquiries by telephone and email
Liaising with engineers regarding on-site queries and ad hoc requirements
Purchase management, including ordering supplies and liaising with suppliers
Providing ad hoc administrative support to the Director

Business & Office Support

Creating, implementing, and maintaining company procedures
Coordinating key business administration activities and internal processes
Supporting improvements to internal processes and ways of working
Acting as a central point of contact for business support activities
Liaising with suppliers and customers where required
Overseeing office operations, including scheduling, correspondence, document management, and supply procurement
Managing company vehicle insurance and coordinating vehicle maintenance and servicing

HR Administration

Maintaining employee records and HR documentation
Supporting employee onboarding and offboarding processes
Coordinating annual leave, absence records and general employee administration

Compliance & Reporting

Maintaining compliance documentation and records
Maintaining action logs and supporting tracking of agreed actions through to completion

Director Support

Providing proactive support to the Director
Supporting business projects and strategic initiatives

Finance

Supporting with basic bookkeeping and invoice processing
Reviewing contractor invoices, quotations and supplier costs

Team Supervision

Leading, supervising and supporting our electricians and engineers
Allocating workloads and monitoring progress of jobs, repairs and planned works
Coordinating preventative maintenance schedules and inspections

About You

Comfortable stepping into a business that is not yet fully organised, happy to take ownership and introduce structure where it's missing
Confident working independently — as a small business with a small team of engineers out on site, there will be periods where you are the only person in the office
Naturally organised and proactive, with excellent attention to detail and the ability to manage multiple priorities and deadlines
A self-starter who enjoys improving how things are done and is keen to share ideas
Confident communicating clearly with the team, suppliers, and customers, both by phone and in writing
Able to handle confidential and sensitive information with professionalism and discretion
Previous experience in business administration, office management, business support or a similar role; social housing experience preferred but not essential
Prior experience supervising engineers remotely from an office environment is highly preferred
Confidence using Microsoft Office applications, including Word, Excel and Outlook

About Us

We are a small business that has been trading successfully for 8 years, with a small team of engineers delivering the work on the ground. Our growth has been driven by hard work and strong customer relationships. We are now ready to invest in support that will help us operate more efficiently and in an organised manner as we continue to grow. The role is office based, and as a small team you should be comfortable working independently, including periods when you may be the only person in the office.

Our Values

Customer service comes first
Trustworthiness
Reliability

Hours, Location & Contract

Full time, permanent role
Based in Solihull, office based
Around 37.5 hours per week, starting at 8am — the exact hours are flexible around this
Ideally 5 days a week, though 4 days a week would be considered for an exceptional fit
Salary is around £30,000 (pro rata), depending on experience and suitability for the role. A salary review will take place after 12 months of service, with increases based on performance.
26 days annual leave, plus bank holidays

What We Offer

Scope to make the role your own
Flexible working hours for the right candidate — we are open to discussion to ensure the arrangement works well for both the business and the individual
The opportunity to grow with the business and have a real impact

Further Information

To apply, please send your CV to [email protected] or apply via Indeed. Once your application is received, you'll be sent a link explaining how to submit a short (one-minute) video telling us why you'd be a great fit for the role.

Applications close Wednesday 2nd September
You'll be contacted by Friday 4 September with an interview date
Interviews will take place on Thursday 17th September

Please let us know in your application if you cannot do this date. A start date is to be confirmed, as this will depend on your notice period.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

business support manager jobs in solihull, wmd

Office & Business Support Manager

Project Coordinator

Business Support Manager

Training & Implementation Project Manager

Sales & Events Manager

Business Development Executive

Area Coach

Talent Acquisition Assistant

Operations Coordinator

Service Desk Manager

Regional Operations Co-ordinator - North of England

Operations Manager - NX WMT

Customer Sales Manager

Business Development Manager

Administrator Team Leader

Nespresso Out of Home New Business Development Manager - Horeca- Midlands

HR Shared Services Manager

Product Manager

Culture & Organisational Effectiveness Manager

HR Manager

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