Service coordinator Work, Jobs in Solihull (with Salaries)

Care Audit Data Co-Ordinator
Dove Home Care Agency Ltd —Solihull
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Enrolment Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
13d
Office Co-ordinator
REAch2 Academy Trust —Birmingham
- £34,434 - £38,220 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
5d
Office Co-ordinator
Moor Green Primary Academy —Birmingham
- £34,434 - £38,220 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
Events and Membership Services Assistant
National Governance Association —Birmingham
- £26,227.50 - £29,000.00 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Hub Coordinator - Midlands
Marie Curie —St. Alphege
- £25,272 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
Install Co-Ordinator
Johnson Controls —Solihull
- Full-time
- ERP systems
- Microsoft Office
- Project management
- Employee assistance programme
6d
Service Desk Co-ordinator
SRC Fire Safety Ltd —Birmingham
- From £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Hire Desk Coordinator
Kelly Plant Hire Ltd —Redditch
- £35,000 - £39,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
3d
Compliance Coordinator
non violentiam cic —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Community Resilience Coordinator - Family Hubs & Early Help
Solihull Metropolitan Borough Council —Solihull
- £32,597 - £37,280 a year
- Part-time
- English
- Annual leave
- Employee assistance programme
3d
Funeral Assistant (Driver/Bearer/on call team member)
Mortons Funeral Directors —Birmingham
- From £30,254.64 a year
- Overtime
- Heavy lifting
- In-person
- Time management
- Free parking
- Annual leave
Quick apply
4d
Birmingham Programme Coordinator
Action Tutoring —Birmingham
- £27,974 a year
- Full-time
- Hybrid work
- Travel
- School
- Flexitime
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Community Hub Co-Ordinator
Birmingham City FC Foundation —Birmingham
- £25,890 a year
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
5d
Compliance Contract Coordinator
Solihull Metropolitan Borough Council —St. Alphege
- £26,824 - £29,540 a year
- Customer service
- Administrative experience
- Organisational skills
10d
National Systems Support Coordinator
Freightliner —Birmingham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Excel
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
5d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Critical Incidents Co-Ordinator
ISS Facility Services —Solihull
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply

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Care Audit Data Co-Ordinator

Dove Home Care Agency Ltd -
Solihull

Quick apply

Job details

Full-time
£12.71 an hour
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Quality assurance
Continuous improvement
Organisational skills
Care plans
Communication skills

Full job description

Job Overview

We are seeking a detail-oriented and organised Care Quality Auditor / Compliance Auditor to join our team. The successful candidate will be responsible for conducting thorough audits of client records, staff files, carer documentation, and care delivery processes to ensure compliance with CQC regulations, company policies, safeguarding procedures, GDPR requirements, and best practice standards.

This role is essential in maintaining and improving the quality of our services by identifying areas for development, ensuring accurate and compliant record keeping, and supporting care teams to deliver safe, effective, and person-centred care.

About the Role

This role is ideal for someone who is passionate about quality improvement, compliance, and maintaining high standards within health and social care.

You will play a key role in monitoring service quality, identifying risks and areas for improvement, supporting staff with documentation standards, and ensuring our care services continue to meet regulatory requirements and organisational expectations.

You will be based at the below address:

Unit 4
Olton Bridge
245 Warwick Bridge
Olton
Solihull
B92 7AH

Key Responsibilities

Conduct regular and comprehensive audits of service user care files, including care plans, risk assessments, assessments, reviews, consent forms, and supporting documentation.
Audit staff and carer files to ensure all required documentation is complete, accurate, and up to date, including:
Right to work checks
References
Training records
Supervisions and appraisals
Competency assessments
Employment documentation
Complete audits of MAR charts, medication records, daily notes, visit records, and electronic care records to ensure accuracy and compliance.
Review carers’ documentation to identify missing information, poor recording practices, inconsistencies, or areas requiring improvement.
Monitor compliance with CQC standards, safeguarding procedures, GDPR requirements, and internal policies.
Produce detailed audit reports highlighting findings, actions required, recommendations, and areas of good practice.
Track audit outcomes and follow up on action plans to ensure improvements are completed within agreed timescales.
Identify trends, recurring issues, and risks, providing feedback to management to support continuous improvement.
Support investigations into complaints, incidents, safeguarding concerns, missed visits, or quality issues through reviewing records and audit findings.
Carry out spot checks, file reviews, and quality assurance checks to monitor standards of care delivery.
Work closely with care coordinators, registered managers, and carers to improve documentation standards and compliance.
Provide guidance and support to staff regarding accurate recording, care documentation, and regulatory expectations.
Maintain accurate audit records, compliance trackers, and quality monitoring documentation.
Support preparation for CQC inspections by ensuring records and evidence are complete, organised, and inspection-ready.

Essential Requirements

Previous experience within the health and social care sector.
Strong understanding of CQC regulations, safeguarding, GDPR, and care quality standards.
Experience reviewing or auditing care documentation, client files, or staff records.
Excellent attention to detail with the ability to identify errors, gaps, and compliance concerns.
Strong organisational skills with the ability to manage multiple audits and deadlines.
Excellent written communication skills with the ability to produce clear audit reports.
Ability to handle confidential and sensitive information professionally.
Good knowledge of electronic care management systems and digital care records.
Competent using Microsoft Office, particularly Word, Excel, and Outlook.
Ability to work independently while also collaborating with wider teams.

Desirable Experience

An understanding of the health and social care sector and the standards required to deliver safe, person-centred care is desirable.
An interest in quality assurance, compliance, auditing, or improving service standards.
Experience working with documentation, records, audits, or administrative processes would be advantageous but is not essential.
Strong attention to detail, willingness to learn, and the ability to identify areas for improvement.
A proactive approach with the ability to support continuous improvement within the service.

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Solihull B92 7AH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in solihull

Care Audit Data Co-Ordinator

Enrolment Officer

Office Co-ordinator

Senior Operations Coordinator

Office Co-ordinator

Events and Membership Services Assistant

Hub Coordinator - Midlands

Install Co-Ordinator

Service Desk Co-ordinator

Hire Desk Coordinator

Compliance Coordinator

Community Resilience Coordinator - Family Hubs & Early Help

Funeral Assistant (Driver/Bearer/on call team member)

Birmingham Programme Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Community Hub Co-Ordinator

Compliance Contract Coordinator

National Systems Support Coordinator

Bookings Coordinator

Critical Incidents Co-Ordinator

I want to receive the latest job alerts for service coordinator in solihull

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